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Bojangles General Manager
3 months ago
General Managers serve as examples of Bojangles' core values and strong leadership to maintaining excellent guest relationships, retaining best-in-class team members and ensuring restaurant operation is in compliance with all local jurisdictional/federal and regulatory compliance standards.
Job Duties and Responsibilities:
(Note:
This is not intended to be a complete list. Functions listed may be modified to fit business needs)
- Ensure high quality of products, professional service and cleanliness off all stations and areas of restaurant are met at all times to required standards; immediately correct deficiencies to maintain good customer service and protect the brand.
- Ensure Food Safety systems and processes are understood, implemented, and in compliance at all times to meet jurisdictional requirements and Bojangles standards.
- Understand and analyze restaurants financial performance responsibilities. Develop action plans to improve financial, sales, and profit opportunities.
- Utilize systems and processes (Learn Upon, POCs, Training Guides/DVDs, and Performance Reviews) to ensure ongoing training and development of all employees.
- Assess and address staffing needs and utilizing recruiting platforms.
- Maintain operational efficiencies through effective use of planning, organizing, labor deployment, time management, and sales forecasting.
- Communicate and uphold company safety and security policies and procedures including cash management.
- Identify and facilitate public relations and marketing initiatives/strategies to grow a customer base and develop customer loyalty.
- Administer H.R.
EEOC, CPI, OSHA, E-Verify, Shareholding Laws, etc.) and satisfying all legal requirements.
- Meet paperwork and computer entry deadlines for Payroll and Human Recourses as established by management.
- Identify facility and equipment maintenance issues and take appropriate action to correct deficiencies and needs. Perform/assign daily maintenance and cleaning activities as required.
Other Information:
- Experience in low-volume Store Management; multi-unit Food and Beverage, Merchandise operations or other related experience preferred.
- High school diploma or equivalent required. Post-high school education in the field of hospitality or restaurant experience preferred.
- Minimum Age requirements:18 years
- This position requires repetitive motions and the ability to lift or push objects weighing up to 40 lbs
- Professional demeanor in supervising employees and supporting customer needs required.
- Ability to multi-task recommended
- Ability to work 10-hour shifts five days weekly.
- Flexibility in schedule with availability to open or close and run shifts without supervision required
- Ability to stand long term, bend to clean and/or stock and lift products up to 50 lbs.
- Knowledge of Federal and State Employment Laws.
- Background Check Required
