Customer Experience Team Leader

2 weeks ago


Arcadia, California, United States Brookshires Grocery Company. Full time

Customer Experience Team Leader

Location: Arcadia, LA

Job Summary: This role involves supporting upper management in overseeing front-end operations and staff to enhance engagement and ensure customer satisfaction. The ideal candidate is proactive in addressing issues, communicates effectively, follows Company policies, and provides thorough training to front-end partners. Collaboration with upper management is key to ensure proper staffing levels, a clean and safe store environment, and efficient checkout services for an enjoyable customer experience.

Essential Duties and Responsibilities:

  • Trains and develops partners in alignment with upper management
  • Provides friendly customer service, resolves complaints, and addresses procedural issues
  • Ensures accuracy of procedures and compliance measures
  • Supports training on customer service, product codes, and cash handling procedures
  • Manages store opening/closing, staff availability, safety, and cash management
  • Follows shrink management guidelines and maintains a safe and clean environment
  • Ensures compliance with Company regulations and food safety standards

Knowledge, Skills and Abilities:

  • Intermediate knowledge of store operations
  • Understanding of checkout policies, state laws, and anti-money laundering regulations
  • Familiarity with cash register, fuel station procedures, and SAP
  • Basic mathematical skills, organizational skills, and time management
  • Effective communication and leadership abilities
  • Detail-oriented, able to multitask and work in a fast-paced environment
  • Strong confidentiality and professionalism
  • Flexible availability including nights, weekends, and holidays

Education, Experience, and Qualifications:

  • Minimum 18 years of age
  • High school Diploma or GED
  • Two or more years of related experience or equivalent combination
  • Relevant certifications required
  • Physical requirements: standing, walking, lifting objects, etc.


  • Arcadia, California, United States First Resonance Full time

    First Resonance is a cutting-edge technology company that specializes in providing innovative software solutions for the manufacturing industry, particularly focusing on advanced manufacturing processes such as robotics, automation, and aerospace. Our mission is to empower manufacturing teams to build the future through adaptable and efficient production...


  • Arcadia, California, United States Integrity Healthcare Full time

    Job DescriptionGeriatrics - Primary Care - Managed Care experience a plus True Work/Life balance with expanding managed care group Join a thriving and dedicated team Just north of Port Charlotte, Florida Full-time permanent role for Nurse Practitioner Provide evaluation, treatment, and management of patients Outpatient-only setting See only 15 patients per...


  • Arcadia, California, United States Inspire Healthcare Full time

    Job DescriptionGeriatrics - Primary Care - Managed Care experience a plusTrue Work/Life balance with expanding managedcare groupJoin a thriving and dedicated teamJust north of Port Charlotte, FloridaFull-time permanent role for Nurse PractitionerProvide evaluation, treatment, and management of patientsOutpatient-only settingSee only 15 patients per dayMonday...

  • Hollister Co.

    2 weeks ago


    Arcadia, California, United States Abercrombie & Fitch Full time

    Company DescriptionAbercrombie & Fitch Co. (NYSE: ANF) is a leading, global specialty retailer of apparel and accessories for men, women and kids through five renowned brands. The iconic Abercrombie & Fitch brand was born in 1892 and aims to make every day feel as exceptional as the start of a long weekend. abercrombie kids sees the world through kids eyes,...


  • Arcadia, California, United States Uniqlo Co., Ltd. Full time

    At UNIQLO Santa Anita:UNIQLO Loss Prevention is responsible for maintaining a safe shopping environment for all customers and employees. The Loss Prevention Supervisor plays a critical role in inventory management and shortage reduction. Daily LP tas Loss Prevention, Supervisor, Leadership, Store Manager, Safety Specialist, Store Leader, Retail


  • Arcadia, California, United States Brunswick Corporation Full time

    _Are you ready for what's next?__Come explore opportunities within Brunswick, a global marine leader \_mA) committed to challenging conventions and innovating next-generation technologies that transform experiences on the water and beyond. Brunswick believes "Next Never Rests," and we offer a variety of exciting careers and growth opportunities within united...


  • Arcadia, California, United States Shutterstock, Inc. Full time

    The Opportunity: GIPHY Pro represents a new era for GIPHY, where we are building a new line of revenue rooted in providing high value to any of the thousands of apps that natively integrate the GIPHY API. GIPHY is seeking a Director of Enterprise Sales to build and lead the GIPHY Pro sales team, responsible for securing revenue from our platform...

  • supervisor trainee

    3 days ago


    Arcadia, California, United States Free Internship Account Full time

    \r\t \r\r\tAbout Pilgrim's\r\t\r\tPilgrim's is a leading global provider of high-quality food products, including well-recognized brands and value-added premium products. As one of the world's largest poultry producers, Pilgrim's has provided wholesome, quality products to customers and consumers for more than seven decades. It's our passion for excellence...

  • Material Handler

    2 weeks ago


    Arcadia, California, United States Samuel Son & Co. Full time

    Job DescriptionAbout Samuel, Son & Co. Inc. At Samuel, we believe every team member brings unique and valuable skills, experiences and knowledge to our thriving business - enabling us to build on over 167 years of success in the metals industry. We offer countless opportunities for our team members to develop and grow in their careers, empower them to make...

  • Material Handler

    2 weeks ago


    Arcadia, California, United States Samuel Son & Co. Full time

    Job Description Are you searching for an exciting opportunity to be part of a growing manufacturing company specializing in metals? If you are, we're looking for individuals like you to join our skilled manufacturing team at Samuel and Son Co. About Samuel, Son & Co. Inc. At Samuel, we value the unique skills, experiences, and knowledge that each team member...

  • Hydrovac Operator

    4 days ago


    Arcadia, California, United States Artera Full time

    HydroExcavators, LLC, provides inclusive infrastructure solutions for the environmental industry. From Senior Management to the "boots on the ground", Hydroexcavators, LLC is dedicated & determined to remain the industry leader and earn continued respect from clients through our professionalism. Position Overview: Eighty percent or more of the job's work...

  • Regional Manager I

    7 days ago


    Arcadia, California, United States NextEra Energy Full time

    Requisition ID: 81100 Florida Power & Light Company is America's largest electric company, providing clean, affordable, and reliable electricity to more than 12 million people in Florida. We operate one of the cleanest power generation fleets in the U.S. and our reliability is among the best in the nation. Our goal is to achieve Real Zero carbon emissions...

  • Sales Lead

    1 month ago


    Arcadia, California, United States Chico's FAS, Inc. - Retail Full time

    Join our chic team, dedicated to a styling and social experience that inspires women to express their individualityPOSITION OBJECTIVE:The Sales Lead is responsible for supporting Management in in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations, including great...

  • Sales Lead

    1 month ago


    Arcadia, California, United States Chico's FAS Full time

    Join our chic team, dedicated to a styling and social experience that inspires women to express their individuality.POSITION OBJECTIVE:The Sales Lead is responsible for supporting Management in in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations, including great...


  • Arcadia, California, United States Merritt, Hawkins & Associates Full time

    Job Description & RequirementsStroke/Vascular Neurology Physician in CaliforniaStartDate: ASAP Our comprehensive stroke center with a rapidly growing neurology and stroke program is looking for a neurologist with a stroke fellowship. We are a hospital-based practice in a highly desirable Southern California town just 20 miles outside of Los Angeles.As an...


  • Arcadia, California, United States Merritt, Hawkins & Associates Full time

    Job Description & RequirementsReproductive Endocrinology Physician in CaliforniaStartDate: ASAP Pay Rate: $ Our established practice in a gorgeous Southen California location is looking for a board-certified or board-eligible reproductive endocrinology and infertility physician to join our team and take on the responsibility of overseeing and establishing a...


  • Arcadia, California, United States CHICO'S Full time

    Join our chic team, dedicated to a styling and social experience that inspires women to express their individuality.POSITION OBJECTIVE:The Assistant Store Manager is responsible for supporting the Store Manager in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations,...


  • Arcadia, California, United States Chico's FAS, Inc. - Retail Full time

    Join our chic team, dedicated to a styling and social experience that inspires women to express their individualityPOSITION OBJECTIVE:The Assistant Store Manager is responsible for supporting the Store Manager in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations,...


  • Arcadia, California, United States FABLETICS Full time

    Fabletics is currently looking for a Full-Time Sales Lead for our location at Santa Anita - Arcadia, CA How Do You Fit In?As the Sales Lead, you will be responsible for providing a best-in-class retail store customer experience and support in Sales & Operations. Using cutting-edge technology, you will enable our Customers to shop seamlessly between our...


  • Arcadia, California, United States Hawx Services, LLC Full time

    About Hawx:Founded in 2013, Hawx Pest Control is a customer-centric and technology-driven company that is in the process of revolutionizing the pest control industry. As we embark on a period of rapid growth, we are adding ambitious, career-oriented team members. At Hawx we pride ourselves on our company culture. Not only are our team members treated with...