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Patient Intake Representative

3 months ago

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At LabCorp we have a passion in helping people live happy and healthy lives. Every day we provide vital information that helps our clients and patients understand their health. If you are passionate about helping people and have a drive for service, then LabCorp could be a great next career step

We are currently seeking a Patient Intake Rep (Office Support) to work in City, State. Our Patient Intake Representatives are the face of the company and are the point of contact for our patients.  If you are passionate about helping people and have a drive for service, then Labcorp could be a great next career step

Work Schedule: Monday - Friday 7:00am – 3:30pm, with rotating Saturdays

Work Location: Palmer, MA

Benefits: All job offers will be based on a candidate’s skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data. Regular, full-time or part-time employees working 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(K), ESPP, Paid time off (PTO) or Flexible time off (FTO), Commissions, and Company bonus where applicable.  For more detailed information, please click here.

Job Responsibilities:

  • Schedule patient appointments and greet patients upon appointment arrival
  • Ensure a welcoming environment for all patients and visitors
  • Assist patients with registration and check in procedures
  • Data entry of patient demographics and billing information
  • Verification of insurance coverage and collect/post payments to patient accounts
  • Collect and prepare specimens for testing and analysis when needed
  • Call physician offices to confirm the accuracy of test orders
  • Monitor and log patient wait times on a regular basis
  • Notify the supervisor of any patient issues in a timely manner
  • Promote and provide information about LabCorp patient services
  • Manage office supplies to ensure proper inventory levels
  • Open and close the office when required
  • Perform administrative and clerical duties as necessary

 Requirements:

  • High School Diploma or equivalent
  • 1 year patient facing healthcare experience required
  • Previous or current Labcorp experience is highly preferred
  • Experience working in a team environment 
  • Strong data entry and organizational skills
  • High level of attention to detail
  • Proficient in MS Office 
  • Flexibility to work overtime as needed 
  • Ability to pass a standardized color blind test

If you're looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today

Labcorp is proud to be an Equal Opportunity Employer:

As an EOE/AA employer, Labcorp strives for diversity and inclusion in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications of the individual and do not discriminate based upon race, religion, color, national origin, gender (including pregnancy or other medical conditions/needs), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. We encourage all to apply. If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility.

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