Temporary Christmas Village Attendant, Bayou Bend

2 weeks ago

Houston, United States Museum of Fine Arts, Houston Full time

Christmas Village @ Bayou Bend

Seasonal job opportunities available

Our guests will be invited to discover an immersive Christmas experience at beautiful Bayou Bend Collection and Gardens.A dazzling bridge brings you into a winter wonderland featuring thousands of lights throughout the estate. Join us as we invite guests to get in the holiday spirit with carolers, a faux-snow slide for sledding, a cotton-snowball play area, a handcrafted model train circling a 15-foot tree, games for all ages, and more—all on 14 acres of gardens and art nestled in River Oaks. They can also take photos with Santa, who visits before he has to start his trek around the world

Holiday-themed tours of Ima Hogg’s historic mansion feature live actors, theatrical effects, and Christmas decorations. Plus, the Shop at Bayou Bend is open for holiday gifts

Won’t you join us as a Temporary Christmas Village Attendant?

Position Available

Title: Christmas Village Attendant, Bayou Bend-Temporary

Reports To: Visitor Services Manager, Bayou Bend

Pay Type: Part-Time, Temporary, Non-Exempt

Salary: $16.50/hr.

Work Schedule: December 6 – 8; December 11 – 15; December 18 – 23; December 26 – 30 (closed December 24-25)

Work Location: Bayou Bend, a non-smoking facility

Responsibilities:

  • Greet guests
  • Provide information, instruction, and access to Christmas Village, including handouts, verbal instructions, and other guidance as needed
  • Scan tickets at points of entry
  • Assist with ease of entrance to activities
  • Utilize the Museum’s ticketing software by:
    • Opening and closing purchase terminals.
    • Selling tickets
    • Reconciling daily sales with manager on duty
  • Fulfill routine functions, including distributing materials and maintaining signs
  • Serve as ambassadors and guides to family activities by:
    • Describing activities to guests
    • Explaining safety procedures
    • Assisting guests with materials and supplies
    • Maintaining activity zones for organization and accessibility for all
    • Opening and closing areas at the beginning and end of program times or as required
  • Function as ushers at house tour entrance
  • Work with other Museum staff in a collaborative team environment
  • Other tasks determined by supervisor

Skills, Knowledge, and Abilities:

  • Must have excellent verbal and interpersonal skills
  • Computer and cash-handling experience required
  • Demonstrated experience and comfort in retail or hospitality
  • Enthusiastic and have a desire to be part of a leading cultural organization
  • Able to maintain a professional demeanor and effectively and tactfully deal with guest complaints and concerns if they arise
  • Must be able to work with a minimum of supervision and stand for long periods of time
  • Must be able to bend, stoop, and lift and carry up to 50 lbs (in tandem).

Preferred Qualifications

  • Hospitality, customer service, retail experience
  • Naturally upbeat
  • Appreciation for the holidays
  • Fluency in more than one language a plus, preferably Spanish
  • Commitment to valuing diversity and contributing to a welcoming experience for all

Equal Opportunities for All

At the MFAH, we believe that diversity, equity, accessibility, and inclusivity are fundamental to our organization. We welcome all candidates whose experience has prepared them to contribute to our organization and to our pledge for workplace diversity, inclusion, and excellence.

Our commitment to our policy and practice of nondiscrimination represents more than good intentions. It provides for employment decisions that are made without regard to race, creed, color, age, gender, sexual orientation, religion, national origin, gender identity or expression, genetic information, disability, or veteran status, or any other protected characteristic as established by law or any other reason unrelated to your ability to join and contribute to our organization and support our mission to provide a museum experience for all.

The MFAH is equally committed to the full inclusion of all qualified individuals interested in employment with the organization. As part of this commitment, we want to ensure that persons with disabilities are provided reasonable accommodation needed to 1) participate in the job application or 2) interview process; 3) perform essential job functions; and/or 4) participate in the benefits and privileges of employment with the MFAH. If reasonable accommodation is needed, please contact the human resources department:HR@mfah.org.

PDN-9d082520-7edb-497f-bb9c-312f53a70d8d

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