Community Service Officer

2 weeks ago

Wellesley, United States Babson College Full time
Working under the supervision of a Police Sergeant, the Community Service Officer (CSO) serves in an unarmed, uniformed, dispatcher/communications center and security position. The Communications Center operates 24 hours a day, 7 days a week, 365 days a year. In the Communications Center, The Community Service Officer acts as a dispatcher and is responsible for supporting any incident, emergency, or non-emergency that occurs on any Babson College owned property and serves as an information service resource. This position may also be responsible for patrolling the campus on foot or in a vehicle; issuing parking tickets; performing walking or mobile escorts and transportation; communicating with neighboring municipalities, monitoring access control systems; working security details or events and assisting with various public safety functions.

WHAT YOU WILL DO

Primarily responsible for working in the Public Safety Communications Center as a dispatcher. Prioritize calls, document information, and dispatch appropriate resources using a computer aided dispatch system. Utilize a main dispatch line to field calls; handle telephone calls and walk in requests for service, including general and emergency calls for assistance; ensure Police Officers and others do not "self-dispatch."

Learn numerous databases and run queries on various law enforcement and department information systems.

Maintain radio communications with police, assigns tasks to officers using proper communications procedures based on safety priority and availability of personnel. Monitor radio communications of local police and fire departments and communicate with neighboring municipalities as appropriate.

Answer routine business, emergency and non-emergency phone calls and greet and assist people that may come to the station lobby.

Monitor and operate access control systems, alarm systems, CCTV, and radio networks.

Work on campus on foot and/or in a vehicle in an unarmed uniformed security function.

Responsible for parking enforcement, foot and mobile safety escorts and transportation, and providing a safe and secure environment at special events on campus.

Perform daily unlock and lockup of campus buildings.

Actively involved in Community Engagement by providing a variety of services along with offering assistance and being a resource for members of the Babson College Community.

May be responsible to attend training and to train other Public Safety personnel as necessary.

Assists additional assignments and responsibilities as required.


YOUR TEAM WILL INCLUDE
N/A

WHAT EDUCATION AND SKILLS YOU WILL NEED

High School diploma or GED.

A minimum of 1-3 years of work experience in a service industry that may involve call-taking and customer service support.

Hepatitis B vaccination and training in compliance with OSHA regulations; must maintain both throughout time in the position.

Knowledge of modern Public Safety and police practices in the areas of patrol, communications/dispatching, emergency medical/first responder services, investigation and crime prevention, with an understanding and commitment to the principles of Community Policing and Engagement.

Strong human relations skills; an ability to analyze emergency and non-emergency situations and develop effective courses of action.

Strong written and oral communication skills are required.

Ability to maintain and monitor radio communications.

Ability to multi-task and communicate by telephone and to field and answer questions from visitors, students, employees, and guests.

Ability to work under pressure and to be a creative problem-solver.

Ability to enter information and maintain paper and electronic records.


Demonstrated commitment to the mission of providing law enforcement and security services in a multi-cultural community that recognizes, values, and utilizes the individual differences and contributions of all people.

Knowledge of problem-solving methods; ability to become familiar with the operating procedures of various Babson College departments.

Security, health and safety, emergency medical or other safety related experience is recommended.

Envisions and proposes new methods to perform tasks that support ET&A; takes thoughtful risks; and accepts new and ongoing initiatives, objectives, and solutions to gain sought-after results.

Anticipates and embraces change; demonstrates willingness to achieve, acquire, and utilize new skills and challenging tasks; and is flexible in changing conditions.


HOW AND WHERE YOU WILL WORK
Must be willing to work flexible hours, schedules, and overtime assignments.
May from time to time be required to perform roles and responsibilities virtually or in-person including but not limited to, training, special projects, and Community Engagement activities that must be accounted for and appropriately documented as required. This may be determined by the Chief of Police or their designee.
Regular physical exertion and walking required.
Ability to travel on and off campus.
Must have had a valid unrestricted U.S. Driver's License for one year, and maintain throughout employment an insurable (as determined by the College's insurer's criteria) or a satisfactory driving record; must successfully complete and pass the College's vehicle training program within the first 60 days of employment; annual or more frequent review of employee's driving record based on the College insurer's criteria; and safety training as required by management.

ADDITIONAL SKILLS YOU MAY HAVE

Should be in good mental and physical condition.

Previous security or dispatching experience (especially in a college or university police department) preferred, but not required.

Anticipates and embraces change; demonstrates willingness to achieve, acquire, and utilize new skills and challenging tasks; and is flexible in changing conditions.

PDN-9cced4bb-11c8-4b17-b2d7-a73b4105f14d

  • Public Safety Officer

    1 week ago

    Wellesley, Massachusetts, United States Babson College Full time

    Job SummaryWe are seeking a highly skilled Public Safety Officer to join our team at Babson College. As a key member of our Public Safety Department, you will play a critical role in maintaining the safety and security of our campus community.

  • Police Officer

    1 week ago

    Wellesley, United States Babson College Full time

    Generally working under the supervision of a Police Sergeant, the Police Officer patrols the college campus to ensure protection and safety of the campus community, buildings, and property.WHAT YOU WILL DOMaintains total familiarity with all applicable laws and the policies and procedures of the Public Safety Department and with the rules and regulations of...

  • Senior Communication Manager

    2 weeks ago

    Wellesley, United States NTT DATA Full time

    Job Title: Senior Communication Manager (Temporary 6 Months or longer) Industry: Healthcare FSLA status: Non-Exempt Department: Operations Level: Professional Location: Wellesley, MA Pay Rate: 74.95At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our...

  • Strategic Communications Manager

    6 days ago

    Wellesley, Massachusetts, United States NTT DATA Full time

    NTT DATA is a leading global business and IT services provider seeking an experienced Strategic Communications Manager to join our team. This role will be based in Wellesley, MA.About the RoleThis key position will ensure that our teams are up to speed with the latest news, product updates, training, and culture-driving activities. As a strategic...

  • Internal Communications Strategist

    7 days ago

    Wellesley, Massachusetts, United States NTT DATA Full time

    Senior Communication ManagerNTT DATA is seeking an experienced Senior Communication Manager to join our team for a Six month or longer temporary assignment with the possibility of being hired permanently. As a key member of the communications leadership team, you will be responsible for creating and delivering compelling content that engages employees and...

  • Senior Communication Manager

    1 week ago

    Wellesley, Massachusetts, United States NTT DATA Full time

    We are seeking a highly skilled Senior Communication Manager to join our team at NTT DATA. This is a temporary assignment that could potentially become a permanent role.About the RoleAs a Senior Communication Manager, you will be responsible for leading the development and execution of strategic internal communications to ensure all teams are informed and...

  • Healthcare Communications Manager

    6 days ago

    Wellesley, Massachusetts, United States NTT DATA Full time

    Strategic Healthcare Communication RoleWe are seeking a skilled Senior Communication Manager to lead our internal communications team in the healthcare industry. As a key member of our leadership team, you will develop and execute strategic communication programs that engage employees and build awareness of our company's brand, business, and product...

  • Strategic Communications Specialist

    6 days ago

    Wellesley, Massachusetts, United States NTT DATA Full time

    About the RoleNavigate and simplify modern complexities of business and technology by joining NTT DATA as a Strategic Communications Specialist. In this dynamic role, you will be responsible for ensuring that our teams are up to speed and actively engaged with our latest news, product updates, training, and culture-driving activities.Key Responsibilities-...

  • Digital Communications Strategist

    7 days ago

    Wellesley, Massachusetts, United States NTT DATA Full time

    Senior Communication ManagerNTT DATA seeks a skilled Digital Communications Strategist to join our team for a Six month or longer temporary assignment with the possibility of being hired permanently. This role is ideal for someone with 5+ years of experience in internal communication, preferably in a technology company. The ideal candidate will have a strong...

  • Strategic Communications Director

    4 days ago

    Wellesley, Massachusetts, United States NTT DATA Full time

    We are seeking a Strategic Communications Director to join our team at NTT DATA. This is a six-month temporary assignment with the possibility of being hired permanently.About the RoleThe successful candidate will be responsible for ensuring that our teams are up to speed and actively engaged with our latest news, product updates, training, and...

  • Strategic Communications Manager

    3 days ago

    Wellesley, Massachusetts, United States NTT DATA Full time

    NTT DATA is seeking an experienced Strategic Communications Manager to join our team in Wellesley, MA.About the RoleIn this critical position, you will develop and execute strategic internal communications programs that build awareness of CMX's brand, business, and product strategy within the CMX team and beyond. You will work closely with senior leaders to...

  • Director, Senior Data Analyst, Office of Chief Investment Officer

    2 months ago

    Wellesley, United States Sun Life Financial Full time

    Director, Senior Data Analyst, Office of Chief Investment Officer - SLC Management page is loaded Director, Senior Data Analyst, Office of Chief Investment Officer - SLC Management Apply locations Wellesley Hills, Massachusetts Toronto, Ontario time type Full time posted on Posted 10 Days Ago job requisition id JR00103259 ...

  • Director, Senior Data Analyst, Office of Chief Investment Officer

    2 months ago

    Wellesley, United States Sun Life Full time

    SLC Management is a growing global asset management firm providing innovative and diversified investment solutions to institutional investors. We are breaking new ground with a full spectrum of solutions for a growing institutional client base of more than 1300 organizations. Our history of organic and strategic growth reflects this commitment with over...

  • Chief Philanthropy Officer

    1 week ago

    Wellesley, Massachusetts, United States Babson College Full time

    About the OpportunityBabson College is seeking a highly skilled Chief Philanthropy Officer to join our development team. As a key member of the team, you will be responsible for driving an ambitious development strategy and major giving outcomes in your assigned region.Responsibilities:Manage a portfolio of approximately 350 high net-worth individuals,...

  • Director, Lead AI Engineer, Office of Chief Investment Officer

    2 months ago

    Wellesley, United States SLC Management Full time

    SLC Management is a growing global asset management firm providing innovative and diversified investment solutions to institutional investors. We are breaking new ground with a full spectrum of solutions for a growing institutional client base of more than 1300 organizations. Our history of organic and strategic growth reflects this commitment with over...

  • Director, Lead AI Engineer, Office of Chief Investment Officer

    2 months ago

    Wellesley, United States Sun Life Full time

    SLC Management is a growing global asset management firm providing innovative and diversified investment solutions to institutional investors. We are breaking new ground with a full spectrum of solutions for a growing institutional client base of more than 1300 organizations. Our history of organic and strategic growth reflects this commitment with over...

  • Summer Office Staff

    2 weeks ago

    Wellesley, United States LINX Camps Remote Work Freelance Full time $15 - $22

    Join our energetic, fun-loving team of counselors, coaches, nurses, camper care specialists, and operations members who create the experiences, learning opportunities, friendships, and excitement that make LINX Camps the premier camp of the MetroWest area. With many different programs to choose from, all united under the name LINX Camps, campers and staff...

  • Internal Communications Strategist

    1 week ago

    Wellesley, Massachusetts, United States A-Line Staffing Solutions Full time

    A-Line Staffing Solutions is now hiring a seasoned Communication Specialist to lead our internal communications efforts. This full-time position offers an exciting opportunity for career growth and professional development.Job DescriptionThe ideal candidate will have 5+ years of experience in internal communications, preferably within a B2B and/or technology...

  • Home Health Nurse

    1 week ago

    Wellesley, Massachusetts, United States Maxim Healthcare Service Full time

    About This RoleAs a home health nurse with Maxim Healthcare Services, you will have the rewarding opportunity to provide quality care to medically fragile patients in the comfort of their own homes. Our clients rely on skilled nursing professionals like you to help them recover from illness or injury, and we're looking for compassionate, dedicated nurses to...

  • Customer Service Representative for Advising Center

    7 days ago

    Wellesley Hills, Massachusetts, United States MassBay Community College Full time

    Massachusetts Bay Community College is seeking a part-time Customer Service Representative to join our vibrant and inclusive educational community. This role serves as the face of our college, interacting with students in person and virtually. We are committed to providing exceptional customer service, ensuring that students receive timely assistance and...