Workforce Support Center Manager

4 weeks ago


Springfield, Illinois, United States V2X Full time
Workforce Support Center Manager

V2X is seeking a highly skilled Workforce Support Center Manager to join our team. As a key member of our organization, you will be responsible for providing exceptional workforce support services to our clients.

Key Responsibilities:
  • Manage a customer service operation of similar size and scope, ensuring seamless delivery of services to our clients.
  • Demonstrate expertise in Joint Personnel Adjudication System (JPAS), Scattered Castles, clearance passing, and conducting security briefings and debriefings.
  • Utilize CMMS (equipment creation/deletion, work order management, preventative maintenance, and metric generation) to optimize workforce support services.
  • Issue badging/Common Access Card (CAC) and possess knowledge of Peoplesoft Software.
Requirements:
  • Minimum four years' experience managing a customer service operation of similar size and scope.
  • Excellent communication skills, written and oral, with the ability to anticipate and solve problems.
  • Current Top Secret security clearance.

V2X is committed to an inclusive and diverse workplace that values and supports the contributions of each individual. We are an Equal Opportunity /Affirmative Action Employer and welcome applications from qualified candidates without regard to race, color, religion, age, sex, national origin, protected veteran status, or status as an individual with a disability.



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