Current jobs related to Client Service Representative- Eastside Veterinary Hospital - Collinsville - Eastside Veterinary Hospital

  • Kennel Assistant

    3 weeks ago

    Collinsville, United States Heartland Veterinary Partners Full time

    About Eastside Veterinary Hospital Our hospital has been owned and operated in Collinsville OK by the same veterinarians since 1982. We have over 40 years of experience in veterinary care. The professional staff at EVH strive to provide comprehensive high quality medical and surgical care with an emphasis on exceptional client services....

  • Pet Bather- Eastside Veterinary Hospital

    3 weeks ago

    Collinsville, United States Heartland Veterinary Partners Full time

    About Eastside Veterinary Hospital Our hospital has been owned and operated in Collinsville OK by the same veterinarians since 1982. We have over 40 years of experience in veterinary care. The professional staff at EVH strive to provide comprehensive high quality medical and surgical care with an emphasis on exceptional client services....

  • Pet Bather

    3 weeks ago

    Collinsville, Illinois, United States Heartland Veterinary Partners Full time

    About Heartland Veterinary PartnersWe are a leading veterinary hospital with a commitment to providing exceptional care to our patients and their owners. With over 40 years of experience, our team of dedicated professionals strives to deliver high-quality medical and surgical care with a focus on exceptional client services.Job SummaryWe are seeking a...

  • Veterinary Kennel Assistant

    3 weeks ago

    Collinsville, Illinois, United States Heartland Veterinary Partners Full time

    About Heartland Veterinary PartnersWe are a leading veterinary hospital with a commitment to providing exceptional care to our patients and their owners. Our team of dedicated professionals strives to deliver high-quality medical and surgical care, while also providing exceptional client services.Position PurposeThe Kennel Assistant plays a vital role in our...

  • Veterinary Technician

    3 weeks ago

    Collinsville, United States Animal Emergency Center Full time $18 - $25

    As a Veterinary Technician at Animal Emergency Center, you will play a crucial role in assisting veterinarians in providing medical care to animals. Your responsibilities will encompass a wide range of tasks aimed at ensuring the well-being of animals and supporting the smooth functioning of the veterinary practice. Below is a comprehensive job description...

  • Veterinary Care Specialist Position Available

    3 weeks ago

    Collinsville, Oklahoma, United States VCA Animal Hospitals Full time

    About the RoleVCA Animal Hospitals is seeking a skilled Veterinarian to join our team. As a Veterinarian at VCA, you will be responsible for providing high-quality medical care to our patients, while also delivering exceptional customer service to our clients.Key ResponsibilitiesDiagnose and treat medical conditions in animalsPerform surgical procedures,...

  • Veterinary Care Specialist

    3 weeks ago

    Collinsville, United States Animal Emergency Center Full time

    Job SummaryWe are seeking a highly skilled and compassionate Veterinary Technician to join our team at Animal Emergency Center. As a key member of our veterinary team, you will play a vital role in providing exceptional medical care to animals and supporting the smooth operation of our practice.Key Responsibilities:Animal Care: Provide gentle and...

  • Veterinary Care Specialist

    3 weeks ago

    Collinsville, Illinois, United States Animal Emergency Center Full time

    Job SummaryWe are seeking a highly skilled and compassionate Veterinary Technician to join our team at Animal Emergency Center. As a key member of our veterinary team, you will play a vital role in providing exceptional care to animals and supporting the smooth operation of our practice.Key Responsibilities:Animal Care: Provide top-notch care to animals,...

  • Veterinarian Opportunity at VCA Animal Hospitals

    2 weeks ago

    Collinsville, Oklahoma, United States VCA Animal Hospitals Full time

    About the RoleVCA Animal Hospitals is seeking a skilled Veterinarian to join our team. As a Veterinarian at VCA, you will be responsible for providing high-quality medical care to our patients, while also delivering exceptional customer service to our clients.Key ResponsibilitiesDiagnose and treat medical conditions in animalsPerform surgical procedures,...

  • Veterinarian Position

    6 days ago

    Collinsville, Oklahoma, United States VCA Animal Hospitals Full time

    About VCA Collinsville Animal HospitalVCA Collinsville Animal Hospital is a leading veterinary care provider in Collinsville, Oklahoma, dedicated to delivering exceptional medical services and a warm, welcoming environment for pets and their owners.Job SummaryWe are seeking a skilled and compassionate Associate Veterinarian to join our team. As a key member...

  • Client Services Coordinator

    4 weeks ago

    Collinsville, Illinois, United States Advantage Home Care Full time

    We are seeking committed and meticulous individuals who excel in a lively and fast-moving environment. If you are a collaborative team member eager to learn new skills and deliver exceptional client service, this position is ideal for you.BenefitsEarned Time OffMedical, Dental, and Life Insurance BenefitsWeekly PaychecksCompetitive SalaryA Fun, Dynamic, and...

  • Customer Service Representative

    2 weeks ago

    Collinsville, Illinois, United States Domino's Pizza LLC Full time

    Domino's Pizza LLC is seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our customers. Your duties will include taking phone calls, taking orders, making pizzas, completing cash transactions, and providing customers with a great customer...

  • Customer Service Representative

    2 days ago

    Collinsville, Illinois, United States Domino's Pizza LLC Full time

    Domino's Pizza LLC is seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our customers. Your duties will include taking phone calls, taking orders, making pizzas, completing cash transactions, and providing customers with a great customer...

  • Customer Service Representative

    4 weeks ago

    Collinsville, Illinois, United States Domino's Franchise Full time

    Customer Service Representative Opportunity at Domino's FranchiseWe are seeking a dedicated individual to join our team as a Customer Service Representative at Domino's Franchise. If you enjoy working in a fast-paced environment and providing exceptional service to customers, this role may be a good fit for you.Responsibilities include:Responding to customer...

  • Customer Service Representative

    1 week ago

    Collinsville, Illinois, United States Circle K Full time

    Circle K is seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing excellent customer service, operating a cash register, and maintaining a clean and organized store environment. You will also be responsible for greeting customers, making purchase suggestions, and working with...

  • Financial Services Representative

    3 weeks ago

    Collinsville, Illinois, United States Revity Credit Union Full time

    Job Description**About Revity Credit Union**Revity Credit Union is a not-for-profit organization that exists to serve its members. We are committed to providing a wide range of financial services, including accepting deposits, making loans, and offering a variety of other financial products.**Job Summary**We are seeking a highly motivated and...

  • Customer Service Representative

    2 weeks ago

    Collinsville, Illinois, United States Domino's Franchise Full time

    Job SummaryAs a Customer Service Representative with Domino's Pizza, you will be responsible for providing exceptional customer service to our valued customers. Your duties will include taking phone calls, taking orders, making pizzas, completing cash transactions, and providing a great customer service experience. You will also be responsible for cleaning...

  • Customer Service Representative

    3 weeks ago

    Collinsville, Illinois, United States Circle K Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our retail team, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key ResponsibilitiesProvide excellent...

  • Customer Service Representative

    3 weeks ago

    Collinsville, Illinois, United States Domino's Franchise Full time

    Job OverviewAs a Customer Service Representative with Domino's Pizza, you will play a vital role in delivering exceptional customer experiences and contributing to the success of our franchise.Key ResponsibilitiesCustomer Interactions: Respond to customer inquiries, resolve issues, and provide accurate information in a professional and courteous manner.Order...

  • Player Services Representative

    2 weeks ago

    Collinsville, Virginia, United States Colonial Downs + Rosie's Gaming Emporium Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Player Services Representative to join our team at Colonial Downs + Rosie's Gaming Emporium. As a key member of our team, you will be responsible for providing exceptional guest service, fostering a supportive environment for team members, and ensuring the security and integrity of our...

Client Service Representative- Eastside Veterinary Hospital

3 months ago

Collinsville, United States Eastside Veterinary Hospital Full time
About Eastside Veterinary Hospital
​​​​​​Our hospital has been owned and operated in ​Collinsville, OK by the same veterinarians since 1982.

We have over 40 years of experience in veterinary care. The professional staff at EVH strive to provide comprehensive, high quality medical and surgical care with an emphasis on exceptional client services.

Eastside Veterinary Hospital’s facility is modern and well-equipped. It is designed to create a comfortable and welcoming environment for both pets and their owners. The hospital’s commitment to staying current with the latest veterinary technologies ensures that our patients receive the best possible care.

The anticipated schedule for this position is 7:30 am-6:00 pm on Wednesdays, Thursdays, and Fridays and rotating Saturdays from 8:00 am-12:00 pm. 

Pay: $14-16/hr

Position Purpose
Reporting into the Practice Manager, the Client Service Representative (CSR), provides an exceptional experience to our clients during every interaction.  In addition to continually engaging the client, the CSR performs practice administrative tasks such as record maintenance and appointment tracking.  The CSR manages practice reception (visitor and telephone), maintenance of veterinary medical records, accounts maintenance, cash processing, data entry, word processing and mail services. The CSR applies practical knowledge of practice processes and services, the basic rules and regulations governing visitors and animal patient treatment, and veterinary record requirements and terminology to ensure every patient is well-cared for and every client has an exceptional experience.

Client Service Representative Competencies
  • Patience & Compassion: Remaining professional while still making Doctors, teammates, clients, and patients feel as comfortable as possible regardless of the situation or challenges presented.  Responding quickly and calmly to crisis while maintaining a high standard of patient care.
  • Collaboration & Teamwork: Carefully coordinating actions with Doctors and practice team members.  Providing feedback appropriately and in a timely manner.  Quickly incorporating feedback to ensure positive results.  Sharing ideas and being open to other’s ideas.
  • Communicating: Conveying instructions to clients and teammates to ensure successful patient care.
  • Active Listening: Following the instructions of Doctors and sometimes patient owners.  Picking up the needs of Doctors and teammates based on prior experiences and feedback.
  • Organization Skills: Clear tracking of lab specimens, medications, patient instructions, workflow, and other job-related items while managing multiple patients and clients.
  • Client Satisfaction: Ensuring all activities and interactions result in the highest level of client satisfaction.

Essential Responsibilities
  • Leads practice opening and closing procedures per Practice Manager instructions and practice procedures.
  • Ensures all public areas are clean and presentable for patients; cleans and straightens areas including the front desk, reception area, waiting area, office, public bathroom(s) and exam rooms.
  • Processes cash, checks, charge card payments and credit account payments.
  • Schedules appointments for the clinic adhering to practice and Doctor preferences and ensure appropriate workflow.
  • Assists in the updating of client/patient files, as needed.
  • Prepares and sends client correspondence.
  • Sends reminder notices to clients for periodic notifications; conducts re-calls to clients on a timely basis from a call back list.
  • Performs a backup of the computer system on a regular basis, as directed.
  • Performs and oversees the performance of posting daily business.
  • Welcomes clients and patients to the practice with a warm and friendly demeanor and ensures an excellent experience during the practice visit.
  • Answers incoming telephone calls applying proper telephone etiquette.
  • Presents clients with medications, instructions, new client kits and any other take home items.
  • Handles emergency situations with great care, patience, and following established clinic policies and procedures.
  • Addresses client concerns in a calm appropriate manner, ensuring every experience ends in satisfaction.

Requirements / Qualifications
  • Full or part-time
  • Ability to work on weekends
  • High school diploma or equivalent
  • Previous veterinary experience preferred
  • Client satisfaction references preferred
  • Practices OSHA safety techniques including proper PPE


Benefits Offered
  • Paid time off
  • Health insurance; dental insurance; vision insurance
  • Retirement benefits or accounts
  • Bonus incentive
  • Flexible work schedules
  • Career and professional development
  • Employee Assistance Program
  • Employee Referral Program