Data Analyst II
3 months ago
The Business Data Analyst will work as part of the Analytics and Decision Support department. The primary purpose of this position will be to enable the University through data and information for improved decision making. This position will work closely with other business data analysts to develop technical requirements and comprehensive solutions to extract and transform data from multiple source systems for business use. The ideal candidate will understand the importance of balancing customer requirements/feedback while also performing data analysis using various tools and techniques.
Essential Functions and Responsibilities
1. Analyze and advise management of workflow issues and data integrity problems and offer recommendations on resolution. Document business process, research best practices and support development of solutions for current business operations. Develop actionable recommendations to department and business units.
2. Understands University systems and data sets. Able to summarize and describe raw data sets for departmental consumption. Supports validation processes that profile data attributes against their intended meaning.
3. Performs analysis of data that aligns to organizational goals and relays business impacts of findings through sound data driven recommendations. Operationalizes key findings, insights, and recommendations. Develops tools to speed and automate the production of dashboards, complex models, and analyses.
4. Works closely with the business units with a high degree of customer service and provides input on functional business topics. Uses critical thinking to triage escalated issues and provide customer focused service delivery.
5. Assists the business unit in streamlining business processes using new or current technology, including form and reporting development. Contribute to internal development and publication standards.
6. Provides operational support to assigned business units systems, including assistance with technical issues. Takes ownership of systems that are supported by their team.
7. Provides regular updates to customers on business process improvement and new technology activities. Supports training, communication, and development of new policies.
Supervisory Responsibilities
This position may directly or indirectly supervise other employees.
Qualifications, Credentials, and Competencies
A bachelor's degree, 1-2 years' SQL experience, as well as Excel, Access, report writing tools (Argos, SSRS, Tableau) experience required. Must also have experience with testing and maintaining core enterprise systems to ensure they are meeting operational needs and optimizing business processes. Effective communication both verbally and in writing. Ability to intuitively reason, analyze information and events, and apply judgment in order to solve problems of both a routine and complex nature. Excellent computer and organizational skills. Proof of a valid Virginia driver’s license, an acceptable DMV record, and liability insurance is required.
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