mHealth Operations Manager

3 weeks ago

Amherst, United States InsideHigherEd Full time

Job no: 522719
Work type: Staff Full Time
Location: UMass Amherst
Department: Institute Applied Life Science
Union: PSU
Categories: Health & Medical Services, Computer & Information Technology, Research, PSU A

About UMass Amherst

UMass Amherst, the Commonwealth's flagship campus, is a nationally ranked public research university offering a full range of undergraduate, graduate and professional degrees. The University sits on nearly 1,450-acres in the scenic Pioneer Valley of Western Massachusetts and offers a rich cultural environment in a bucolic setting close to major urban centers. In addition, the University is part of the Five Colleges (including Amherst College, Hampshire College, Mount Holyoke College, and Smith College), which adds to the intellectual energy of the region.

Job Summary

The Center for Human Health & Performance (CH2P), within the Institute for Applied Life Sciences (IALS), mHealth Operations Manager & Software Engineer oversees the day-to-day engineering activities in the mHealth Facility. The mHealth Facility, under the CH2P, provides essential resources for the conduct of in-lab and remote studies that utilize wearable, nearable, and remote sensing technologies to assess physiological, biomechanical, and behavior outcomes as they relate to the understanding of aging, disease, and human performance.

Additionally, the mHealth Facility provides assistance in the selection and integration of existing technologies into backend data collection platforms. The Operations Manager/Software Engineer works with the mHealth Core Facility Co-Directors, Director of Core Facilities, and Director of IALS to establish operating protocols. The Operations Manager/Software Engineer works with users to identify project requirements and develop project plans and corresponding budgets as well as advise and collaborate with other engineers and developers that work in the facility, and assists student employees with carrying out work. The Operations Manager/Software Engineer also carries out development activities to support Core software and cloud infrastructure, as well as coordinates with IT to ensure that hardware is properly managed.

Essential Functions

  • Oversees software engineering activities in the mHealth Core.
  • Assists mHealth Core users (internal and external constituents) in the optimization of the use of CH2P tools, including ascertaining needs on current research projects. Advises on proposal development.
  • Monitors and assesses new developments and improvements in technology. Works with the mHealth leadership to identify where new purchases are needed and helps coordinate with stakeholders to develop the rationale for need.
  • Works with Core customers to address needs on current research projects as well as in proposal development.
  • Works with industry partners to scope and carry out research projects.
  • Assists prospective users with developing project budgets for the use of core resources.
  • Assists with fiscal management of relevant Core service lines such as annual budget development and accounting, updating rates for existing service as appropriate, and generating rates for novel service lines.
  • Assists the Core Co-Directors and Steering Committee to identify areas of opportunity or need – including both staffing and instrumentation.
  • Maintains organization of administrative and operational documentation for the lab.
  • Maintains safe laboratory operating environment in accordance with University EH&S directives.
  • Applies Good Clinical Practice measures for the conduct and management of studies in which the CH2P has been contracted to conduct.
  • Serves as a research coordinator that oversees the day-to-day scientific and/or administrative aspects of studies as assigned.
  • Attends meetings with CH2P/mHealth advisory committee as needed.
  • Works with the rest of the CH2P and IALS staff to coordinate the summer internship program.

Other Functions

  • Performs other duties as assigned.

Minimum Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure)

  • Bachelor's degree (preferably in Computer Science or related field) with more than five (5) years of professional experience in the area of mHealth.
  • Understanding of scientific methods and research requirements.
  • Experience in measurement of physiological, biomechanical, and/or behavioral aspects of human health.
  • Proven ability to maintain productive relationships with faculty, researchers, students, and external collaborators.

Preferred Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure)

  • Experience conducting research in an academic environment.
  • Experience working in or with Core Facilities is preferred.

Physical Demands/Working Conditions

  • Typical lab environment.

Work Schedule

  • 37.5 hours per week; Monday - Friday; 8:30 am - 5:00 pm.

Salary Information

Level 29

Exempt Hiring Ranges

Special Instructions to Applicants

Along with the application, please submit a resume and cover letter. References will be checked at the finalist stage. Please be prepared to provide contact information for three (3) professional reference. Applications will be reviewed on a continuous basis until the position is filled. Early submissions are encouraged.

UMass Amherst is committed to a policy of equal opportunity without regard to race, color, religion, caste, creed, sex, age, marital status, national origin, disability, political belief or affiliation, pregnancy and pregnancy-related condition(s), veteran status, sexual orientation, gender identity and expression, genetic information, natural and protective hairstyle and any other class of individuals protected from discrimination in employment, admission to and participation in academic programs, activities, and services, and the selection of vendors who provide services or products to the University. To fulfill that policy, UMass Amherst is further committed to a program of affirmative action to eliminate or mitigate artificial barriers and to increase opportunities for the recruitment and advancement of qualified minorities, women, persons with disabilities, and covered veterans. It is the policy of UMass Amherst to comply with the applicable federal and state statutes, rules, and regulations concerning equal opportunity and affirmative action.

Advertised: Mar 12 2024 Eastern Daylight Time
Applications close: Jun 16 2024 Eastern Daylight Time

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