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Admission Operations Representative

2 months ago

Orange, United States InsideHigherEd Full time
Position Title:

Admission Operations Representative

Position Type:

Limited-Term

Job Number:

SA35824

Full or Part Time:

Full-Time 40 Hours Weekly

Fair Labor Standard Act Classification:

Exempt

Anticipated Pay Range:

$5,546.67/mo

Pay Range Information:

Chapman University is required to provide a reasonable estimate of the compensation range for this position. This range takes into account a variety of factors that are considered in making compensation decisions, including experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. Salary offers are determined based on the final candidate’s qualifications and experience, as well as internal equity and other internal factors. The anticipated pay range is not a promise of a particular wage.

Job Description Summary:

The Admission Representative is responsible for the outreach activities within assigned geographic territories, including, maintenance and follow up with inquiring prospective students, parents, and school counselors. They will represent the University by participating in college fairs, conducting school visits and hosting information sessions. After appropriate training, the Admission Representative will compile and analyze data for planning, implementation and evaluation of outreach activities. This position will also manage file reading caseload for assigned territories, participate on the University Admission Committee including presentations of assigned applicants, assist with day-to-day operations including presentations to visiting groups, participate in transfer advising appointments and manage special projects as assigned. In addition, they will work closely with our visit and events team to facilitate the best campus visit experience for our guests.

Responsibilities:

  • Develop and implement strategic plan for outreach activities within assigned territories/schools.
  • Represent the university at college fairs and school visits
  • Follow up with prospective students, parents, school counselors
  • Manage file read case load including presentations of assigned applicants to admission committee. Participate as a member of the University Admission Committee.
  • Manage special projects as assigned by leadership team.
  • Develop individualized student admissions programs to ensure conversations between the applicant and the University remain
  • positive and productive. Conduct presentations with visiting groups including performing counselor of the day responsibilities.
Required Qualifications:

  • Bachelor’s degree, or equivalent combination in education and experience.
  • High level of working knowledge of University programs, policies and procedures.
  • Strong presentation skills to persuasively communicate/connect with target audiences and
  • represent academic programs in positive matter.
  • Demonstrate effective written, oral, and interpersonal communication skills with the ability to interact effectively with diverse individuals at all societal levels.
  • Ability to work effectively as a member of a team, and the ability to exercise initiative and work independently.
  • Proven ability to evaluate data, assess alternatives, and make decisions appropriate at the
  • position level.
  • Writing skills to prepare clear and concise, grammatically correct business correspondence.
  • Ability to prepare basic financial forms and reconcile expenses. Ability to perform arithmetic
  • calculations such as add, subtract, multiply, divide, percentages and averages.
  • Computer skills in the use of word processing, desktop publishing, spreadsheet, database, internet and electronic email, preferably Microsoft Office Suite.
  • Technical ability to learn and use enterprise software including but not limited to Campus
  • Solutions, ImageNow, Slate Technoloutions, PeopleSoft, and Microsoft Office.
  • Ability to use standard office equipment including copier, fax and calculator.
  • Ability to make travel and lodging arrangements. Ability to schedule and coordinate logistics for meetings, workshops, events, including coordinating and catering.
  • Strong organizational skills to prioritize schedules, projects and resources, and to meet deadlines.
  • Ability to use tact and diplomacy and maintain confidentiality.
  • Clear understanding of the mission of Chapman University.
  • Sensitivity and understanding of individual prospective student and family needs.
Desired Qualifications:

  • Working knowledge of higher education admission and enrollment policies and procedures.
  • Working knowledge of Chapman University policy and procedures that pertain to duties associated with this position.
Special Instructions to Applicants:

Chapman University is an equal opportunity employer committed to fostering a diverse and inclusive academic global community. The University is dedicated to enhancing diversity and inclusion in all aspects of recruitment and employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, gender expression, national origin, ancestry, citizenship status, physical disability, mental disability, medical condition, military and veteran status, marital status, pregnancy, genetic information or any other characteristic protected by state or federal law.

The University is committed to achieving a diverse faculty and staff and encourages members of underrepresented groups to apply. More information on diversity and inclusion at Chapman University can be found at www.chapman.edu/diversity.

Applicants for Staff and Administrator positions must be currently authorized to work in the United States on a full-time basis. Chapman University does not sponsor applicants for Staff and Administrator positions for work visas.

The offer of employment is contingent upon satisfactory completion and outcomes of a criminal background screening and returning to the Office of Human Resources a signed original acceptance of the Chapman University Agreement to Arbitrate.