CoxHealth Patient Assistance Coordinator
2 days ago
Summary
About Us
CoxHealth is a leading healthcare system serving 25 counties across southwest Missouri and northern Arkansas. The organization includes six hospitals, 5 ERs, and over 80 clinics. CoxHealth has earned the following honors for workplace excellence:
- Named one of Modern Healthcare’s Best Places to work five times.
- Named one of America’s Greatest Workplaces by Newsweek.
- Recognized as a Greatest Workplace for Women in both 2023 and 2024.
- Listed as one of the Greatest Workplaces for Diversity in 2024.
- Acknowledged by Forbes as one of the Best Employers for New Grads.
- Ranked among the Best Employers by State for Missouri.
Benefits
- Medical, Vision, Dental, Retirement Plan with employer match, and many more
- For a comprehensive list of benefits, please click here: Benefits | CoxHealth
Job Summary
- The role of the Specialty Med Patient Assistance Coordinator is to support patients and/or families by evaluating the financial situation of uninsured or under-insured patients and connecting them with medication assistance. The Patient Assistance Coordinator will work closely with medical, nursing, and pharmacy staff to secure access to medication therapy for patients with financial hardship. The PAC will centrally coordinate, obtain, review, and track patient assistance applications for free or low cost medications from drug companies as part of the Specialty Medications program at CoxHealth and will act as a financial advocate for the patient.
Job Requirements
- Education
- Required: High school diploma or Equivalent
- Experience
- Preferred: 1 year of Pharmacy, Healthcare, or customer service experience preferably in an ambulatory clinic setting or retail pharmacy
- Skills
- Excellent communication skills required with the ability to interact with providers, clinical staff, and team members in a professional and courteous manner
- Ability to navigate and properly utilize the electronic medical record
- Ability to be self-directed and function independently with minimal oversight and to work collaboratively within the specialty medications team
- Detail oriented with excellent organizational and time management skills
- Ability to manage multiple tasks concurrently
- Proficient using computers, including all Microsoft Office programs and Teams
- Promote the mission and values of CoxHealth
- Licensure/Certification/Registration
- N/A
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