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WFH Collections Representative | Tempe

4 months ago

Tempe, United States CornerStone Staffing Full time

CornerStone Staffing is hiring for a nationwide Bank for their Collections department. If have Collections experience and you're looking for a long term career opportunity we would like to meet with you

Job Title: Collections Agent (Auto Loan Collections)

Pay: $19.00/hourly

Location: Tempe, AZ | WFH flexibility after 1 month of training

Schedule : 6:00am - 10:00pm (8hr shift with mandatory OT at the end of the month)

Job Description:

Collect and follow up on delinquent auto loan accounts both in a heavy dialer driven environment with manual efforts as well.

Job Duties:

  • Maintaining good customer relations with borrowers and effectively solving problems is our main focus

  • Best in class customer interactions with results

  • Identify, evaluate, and resolve reasons for delinquency

  • Negotiate account resolutions

  • Maintain company performance and productivity standards

  • Perform skip tracing as needed

  • 30 WPM typing speed

  • Accountable for reducing delinquency for assigned accounts

Ideal Candidate:

  • 2 years+ of Collections experience *REQUIRED*

  • Genuine passion for exceeding goals - TOP PERFORMER

  • Eager to make extra $$ in OT

On-boarding Requirements:

  • High School Diploma or equivalent (GED)

  • Criminal Background & Drug Screening

  • 2 verifiable employment references


Please read requirements carefully as we are prioritizing those that meet the requirements.