![Rentokil North America](https://media.trabajo.org/img/noimg.jpg)
Customer Service Rep
5 days ago
Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period
For more information about our benefits, see below
We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the world's leading brands and serve consumer and business customers across multiple industries. We are extremely proud of our legacy of excellence and constantly work to fulfill our mission to "protect people, enhance lives, and preserve the planet."
What do our Customer Service Representatives (CSR) do?
Our CSR's are the first contact to help resolve customers' concerns. They are courteous, knowledgeable, and empathetic to the callers' concerns in their homes and businesses. They enjoy making a customer feel confident that their concerns will be handled promptly and professionally.
Responsibilities include, but are not limited to;
- Maintain good customer relations both on the phone and in person
- Gather information from customers to help identify and solve problems
- Confirm, schedule, and reschedule services for the customer
- Set sales appointments for new customers
- Answer billing questions
- Complete general clerical duties as assigned
- Work as a team with Service and Sales
- Sell the value of our services and suggest upgrades to service
- Smile while talking on the phone
What do you need?
- High school diploma or GED
- Have excellent listening and communication skills
- Have a pleasant phone voice and ability to clearly speak and be understood on the phone
- Demonstrate multitasking skills to enter accurate data and type while speaking with customers
- Remain calm and able to work under pressure when busy and help other team members
- Strong attention to detail and willingness to learn
- Excellent organization and time management skills
- Available to work Monday-Friday and Saturdays as needed
- Successfully meet pre-employment background screen
Why Choose Us?
A career with the Rentokil family of companies can be a professional trajectory filled with opportunity. We pride ourselves on being a world-class team that rewards high performance, and we love to promote from within. We offer competitive pay and many of our roles offer performance incentives.
Below you'll find information about some of what we have to offer. All Full-Time Colleagues qualify for the following and Part-Time Colleagues qualify for most benefits after they meet certain criteria.
Click here to read more about our Total Rewards Program which includes:
Professional and Personal Growth
Multiple avenues to grow your career
Training and development programs available
Tuition Reimbursement benefits (for FT Colleagues)
Health and Wellness
Full-time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day 1
Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more
Savings and Retirement
401(k) retirement plan with company-matching contributions
Work-Life Balance
Vacation days & sick days
Company-paid holidays & floating holidays
A company mindset that prioritizes health, safety, and flexibility
We are looking for individuals who want to make a difference where our customers live and work. Is that you?
This company is a Drug Free workplace.
Our companies are proud to be Affirmative Action (AA) and Equal Opportunity Employers (EOE) inclusive of veterans and those with disabilities.
California residents click here to review your privacy rights.
By applying to this position, you consent to receive an initial text message to collect your communication preferences. Message and data rates may apply. You can opt-out any time.
PDN-9c4a25e2-04d5-4057-a3c3-9ed355b34f79-
Customer Service Representative
2 weeks ago
Kalamazoo, United States Green Bay Packaging Full timeCustomer Service Representative ID 2024-2529 Category Customer Service Division Kalamazoo Division Position Overview This is not your average Customer Service Representative position! Do you enjoy working with Customers/ Clients one on one to make sure all their order needs are met? Do you...
-
Customer Service Representative
2 weeks ago
Kalamazoo, Michigan, United States Green Bay Packaging Full timePosition Overview: This is not your average Customer Service Representative position Do you enjoy working with Customers/ Clients one on one to make sure all their order needs are met? Do you have exceptional organizational skills? Are you extremely detail orientated? Then this position might be for you It is NOT a call center position where you answer...
-
Customer Service Representative
7 days ago
Kalamazoo, United States Green Bay Packaging Full timePosition Overview: This is not your average Customer Service Representative position! Do you enjoy working with Customers/ Clients one on one to make sure all their order needs are met? Do you have exceptional organizational skills? Are you extremely detail orientated? Then this position might be for you!! It is NOT a call center position where you answer...
-
Customer Service Representative
4 weeks ago
Kalamazoo, United States Green Bay Packaging Full timeCustomer Service Representative ID 2024-2529 Category Customer Service Division Kalamazoo Division Position Overview This is not your average Customer Service Representative position! Ever call a Company to check on your order and have to explain your situation 5 times to 4 different...
-
Customer Service Representative
1 month ago
Kalamazoo, United States Green Bay Packaging Full timePosition Overview: This is not your average Customer Service Representative position! Ever call a Company to check on your order and have to explain your situation 5 times to 4 different employees because the last person you spoke with didn't enter any notes about your issues and the agreed upon solution? Do you enjoy working with Customers/ Clients one on...
-
Customer Service Representative
2 weeks ago
Kalamazoo, Michigan, United States Green Bay Packaging, Inc. Full timePosition Overview:This is not your average Customer Service Representative positionEver call a Company to check on your order and have to explain your situation 5 times to 4 different employees because the last person you spoke with didn't enter any notes about your issues and the agreed upon solution? Do you enjoy working with Customers/ Clients one on one...
-
Customer Service Representative
2 weeks ago
Kalamazoo, Michigan, United States Green Bay Packaging Full timeCustomer Service RepresentativeID Category Customer ServiceDivisionKalamazoo DivisionPosition OverviewThis is not your average Customer Service Representative position Ever call a Company to check on your order and have to explain your situation 5 times to 4 different employees because the last person you spoke with didn't enter any notes about your issues...
-
Membership Services Rep I
4 weeks ago
Kalamazoo, United States Bronson Healthcare Full timeCURRENT BRONSON EMPLOYEES - Please apply using the career worklet in Workday. This career site is for external applicants only. Love Where You Work! Team Bronson is compassionate, resilient and strong. We are driven by Positivity which inspires us to be our best and to go above and beyond for our patients, for one another, and for our community. If you're...
-
Membership Services Rep I
4 weeks ago
Kalamazoo, United States Bronson Healthcare Full timeCURRENT BRONSON EMPLOYEES - Please apply using the career worklet in Workday. This career site is for external applicants only. Love Where You Work! Team Bronson is compassionate, resilient and strong. We are driven by Positivity which inspires us to be our best and to go above and beyond for our patients, for one another, and for our community. If you're...
-
Customer Service Representative
1 week ago
Kalamazoo, United States PNC Bank Corp. Full timePerforms customer service activities and initiatives for a broad range of products, services and problem resolution that occurs across multiple channels for our customers. Delivers CARES model to customers and service partners. Receives, investigates Customer Service Representative, Customer Service, Customer Experience, Representative, Benefits, Retail,...
-
Customer Service Representative
2 weeks ago
Kalamazoo, United States PNC Financial Services Group Full timeJob Profile Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute...
-
Customer Service Specialist
4 weeks ago
Kalamazoo, United States Pest Pros of Michigan, LLC Full timeWe’re seeking a positive, personable customer service representative for a rewarding career opportunity! You’ll connect with new people, tackle tough problems, and raise the bar on an excellent customer experience. Job seekers should have experience answering phones, listening, and have exceptional problem-solving skills. We welcome applicants who are...
-
Customer Service Specialist
18 hours ago
Kalamazoo, United States Pest Pros of Michigan, LLC Full timeWe’re seeking a positive, personable customer service representative for a rewarding career opportunity! You’ll connect with new people, tackle tough problems, and raise the bar on an excellent customer experience. Job seekers should have experience answering phones, listening, and have exceptional problem-solving skills. We welcome applicants who are...
-
Cashier/customer Service
3 weeks ago
Kalamazoo, United States 4x4 Grill Full timeJob Summary: We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Associate / Cashier. In this role, you will be responsible for providing exceptional service to our customers, handling cash transactions, and assisting with sales inquiries. If you have a passion for delivering excellent customer service...
-
Customer Service Associate
4 weeks ago
Kalamazoo, Michigan, United States Walgreens Full timeJob Description: Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues...
-
Customer Service Administrator
2 weeks ago
Kalamazoo, United States Radiant Group Full timeJob Title: Customer Service Administrator Location: Kalamazoo MI Duration: 6 months Description: Will be required to be onsite 5 days a week onsite Location: Kalamazoo, MI With minimum supervision, responsible for administrative duties of broad scope and complexity requiring independent judgement and familiarity with applicable procedures. Effective...
-
Customer Service Administrator
5 days ago
Kalamazoo, United States NR Consulting Full timeJob Title: Customer Service Administrator Location: Kalamazoo, MI Duration: 6 Months Contract (Possible Extension) Shift: 1 st Shift Responsibilities: Following established procedures, perform a variety of administrative responsibilities. May be required to perform some or all of the following: Strong working knowledge and proficient with MS Office suite,...
-
Customer Service Representative
2 weeks ago
Kalamazoo, United States INITIAL, INC. Full timeCustomer Service Representative CAROUSEL_PARAGRAPH * Kalamazoo, Michigan * Customer Service/Support * 29582 Rentokil ** Share Job** ** Job Description** Customer Service Representative Griffin Pest Solutions is the largest pest control company in the world, and we are the third largest pest control company in North America. We pride ourselves on...
-
Customer Service Representative
1 month ago
Kalamazoo, United States INITIAL, INC. Full time**Customer Service Representative** CAROUSEL_PARAGRAPH * Kalamazoo, Michigan * Customer Service/Support * 29582 Rentokil ** Share Job** ** Job Description** **Customer Service Representative** Griffin Pest Solutions is the largest pest control company in the world, and we are the third largest pest control company in North America. We pride ourselves on...
-
Customer Service Representative
4 weeks ago
Kalamazoo, United States INITIAL, INC. Full time**Customer Service Representative** CAROUSEL_PARAGRAPH * Kalamazoo, Michigan * Customer Service/Support * 29582 Rentokil ** Share Job** ** Job Description** **Customer Service Representative** Griffin Pest Solutions is the largest pest control company in the world, and we are the third largest pest control company in North America. We pride ourselves on...