Cunard - Head Waiter - Worldwide

3 weeks ago

Overland Park, United States Carnival UK Full time
Cunard - Head Waiter

As Head Waiter, you'll be responsible for providing exemplary customer service to guests through each and every dining experience, whilst leading and supporting a team within an allocated restaurant. Working with the restaurant leadership team through the provision of a smooth and efficient service, you will be aiming for guest compliments and smiles You will have to anticipate guests' needs without being directly asked through observation of body language and listening.

Do you have the following experience:

  • Previous professional experience in a similar position preferably gained within a 4/5* high volume hotel, restaurant or cruise ship
  • Experience of managing/supervising large teams within a service environment
  • Ability to meet KPI's and ensure the SOP's are being followed at a high standard
  • Competent in the use of reservation systems and most MS Office software
  • Good command of written and spoken English


Being part of the Cunard team also has it benefits:

  • Flights paid for, from the main airport in your home country to your ship
  • Company role training and additonal training for 'new to sea'
  • Crew gym, fitness classes and sports courts
  • Free crew bikes to explore amazing destinations
  • Free WhatsApp text messages, plus flexible paid internet packages
  • Lifelong friendships
  • Discounted crew shore experiences
  • Meals and free beverage stations
  • Inclusive culture so everyone feels valued and that they belong
  • Medical services on board


Crew are recommended to be up-to-date with their COVID-19 vaccinations prior to joining a ship, if available

We are working hard to build a flexible and inclusive culture. As part of our culture difference is valued and our people can be themselves. We welcome applications from everyone because inclusivity is at the heart of everything we do. We do not discriminate on the basis of age, disability, gender, race, religion or belief, sexual orientation, marriage & civil partnership and pregnancy & maternity.

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