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Technology Fellow

4 months ago


Princeton, United States InsideHigherEd Full time
Overview

The Princeton University Art Museum welcomes applications for the position of Technology Fellow.

 

The Art Museum seeks a Technology Fellow to support the Manager of Technology and Information Systems. The Technology Fellow assists in the day-to-day management of the technology needs of the Art Museum, a highly collaborative and diverse organization.

 

The Technology Fellow must be comfortable in learning the skills necessary to provide hands-on direct technical support using available means, following assigned incidents through to completion, and maintaining a solution-based approach in the face of hard deadlines.

 

The successful candidate will, during the term of the position, have developed and demonstrated the ability to interact and collaborate effectively with a wide variety of constituencies, have a problem-solving mindset, appropriately balance multiple competing priorities, and perform the following duties under the direction of the Art Museum Manager of Technology and Information Systems.

 

This is a full-time position with some in-person after-hours on-campus responsibilities as required. This is also a 2-year term position.

 

About the Museum:

With a collecting history that extends back to 1755, the Princeton University Art Museum is one of the leading university art museums in the country, home to collections that have grown to include more than 115,000 works of art ranging from ancient to contemporary art and spanning the globe. Committed to advancing the University’s teaching and research missions, the Museum also serves as a hub for the humanities at Princeton for visitors worldwide. The Museum currently presents exhibitions in its two downtown venues (Art on Hulfish and Art@Bainbridge) and is touring collections exhibitions nationally and internationally. When the Museum opens its dramatically reconceived building, scheduled for 2025, it will initiate a new exhibitions program with annual exhibitions on-site and on tour.

 

To learn more about the Princeton University Art Museum, visit artmuseum.princeton.edu.

 

Responsibilities

Device & Business Application Support:

  • Address and resolve, with appropriate training, co-workers, and related parties’ concerns and questions about current releases of MacOS and Windows and relevant software.
  • Provide conference room/meeting AV support, with appropriate training, when requested as well as ensure all equipment is in working order on a scheduled basis
  • Configure and deploy, with appropriate training, a variety of hardware devices for use on the Princeton network, including desktops, laptops, cameras, tablets, coworker “bring-your-own-device," and other specialized devices based on need.  
  • Research and attend relevant technical training opportunities.
  • Depending on need and interest, propose, develop, and deploy training materials and documentation that endeavor to increase awareness, understanding, and adoption of new collaborative tools, such as Jabber and OneDrive.

 

Qualifications

Essential Requirements

  • Bachelor’s degree required.
  • Maximum of 3 years post-baccalaureate experience.
  • Familiarity of audio and visual technologies and their application in a variety of settings
  • Familiarity with PC and Mac platforms such as Microsoft Office 365, Teams, SharePoint and OneDrive.
  • Ability to work in a fast-paced, ever-changing environment
  • Ability to work a flexible schedule
  • Great communication skills and the ability to take initiative on projects

 

Preferred Requirements

  • Strong customer service orientation.
  • Prior experience or strong interest in museums or higher education institutions.
  • Familiarity with general information technology, security, collaboration, database, creativity, and storage platforms.

 

Princeton University is an Equal Opportunity/Affirmative Action Employer and all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability status, protected veteran status, or any other characteristic protected by law. KNOW YOUR RIGHTS

Standard Weekly Hours36.25Eligible for OvertimeNoBenefits EligibleYesProbationary Period180 daysEssential Services Personnel (see policy for detail)NoPhysical Capacity Exam RequiredNoValid Driver’s License RequiredNo Experience LevelEntry Level#Ll-DP1