Talent Development Manager

2 weeks ago

Memphis, United States First Horizon National Corporation Full time

Location: Onsite at location posted.

POSITION SUMMARY

The First Horizon Audit and Assurance Services (AAS) Department provides independent and objective audit, advisory, and credit and strategic assurance services to various business units or functions in support of the company's enterprise-wide audit and assurance program. The Manager of Talent Development will play a pivotal role in ensuring that First Horizon Bank maintains and enhances its commitment to quality, efficiency, and operational excellence in the banking sector. This key leadership position will be responsible for the design, implementation, and oversight of strategies and initiatives aimed at improving Audit and Assurance associate development.

The Manager within the AAS plays a critical role in enhancing the talent within the department. This position involves managing a team and implementing strategies to drive continuous development of personnel. The duties include leading a comprehensive assurance strategy for the formation and implementation of a personnel development within AAS to drive high quality audit and assurance performance and providing ongoing training, coaching and supervision to Audit and Assurance staff. The manager is responsible for overseeing the AAS Department’s recruitment, onboarding, talent development and coaching of Audit and Assurance staff.

ESSENTIAL DUTIES AND RESPONSIBILITIES
  • Create and manage a professional development plan for assurance professionals to enhance their skills and capabilities.
  • Evaluate training needs and recommend appropriate training programs to enhance staff knowledge and skills related to quality and efficiency.
  • Supervise and mentor assurance professionals, providing guidance, training, and support.
  • Sustain professional and technical knowledge, as well as expanding knowledge, personal growth, and development through continuing professional education (CPE).
  • Provide people management leadership by hiring quality talent, setting goals, developing and mentoring staff, managing employee performance and compensation decisions, promoting teamwork and handling disciplinary actions, as required.
  • Implement process optimization initiatives to reduce costs, improve efficiency, and streamline workflows.
  • Conduct regular assessments of operational processes and identify areas for enhancement.
  • Partnership with Human Resources talent acquisition and development.
  • Monitor and report on key performance indicators (KPIs) related to development and efficiency.
  • Stay abreast of industry regulations and best practices, ensuring the bank's operations remain compliant and relevant.
  • Establish and manage resource levels and financial budget with the plan and use expenses consistent with the established goals and approved amounts.
SUPERVISORY RESPONSIBILITIES

Directly responsible for directing, coordinating, and evaluating designated units or certain personnel in accordance with the organization's policies and applicable laws. Responsibilities may include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; providing pay change recommendations; disciplining employees; addressing complaints and resolving problems.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Additionally, the qualifications listed below are representative of the knowledge, skills, and/or abilities required in this position:

  1. Bachelor (4-year college) degree in Business, Finance, or a related field A relevant professional certification (e.g., CIA, CPA) is required, and advanced degree preferred.
  2. 10+ years progressively responsible experience in public accounting and/or internal auditing including 5 years direct management experience.
  3. Prior experience recruiting, training, and development of personnel.
  4. Strong knowledge of auditing principles and practices.
  5. Excellent written and verbal communication skills, including public speaking ability and positive public presence.
  6. Demonstrated meaningful impact using broad and/or deep breadth of experience and knowledge of the industry and associated emerging risks.
  7. Robust understanding of internal audit work papers and the ability to identify risk and controls and develop and execute testing plans.
  8. Strong interpersonal skills with demonstrated ability to collaborate with and influence key stakeholders.
  9. Ability to convey complex risks and issues for a board range of audiences clearly and concisely while actively building consensus.
  10. Clear understanding of regulatory expectations in the execution of audit work, issue validation, MRA validation, and the response to regulatory inquiries.
  11. Strong skills in conflict resolution, auditor’s judgment, risk-based auditing, and sound decision-making.
  12. Experience working with external stakeholders, including regulatory agencies and external auditors.
  13. Certification in quality management (e.g., Six Sigma) is a plus.
COMPUTER AND OFFICE EQUIPMENT SKILLS
  1. Microsoft Office suite
  2. TeamMate+ (Preferred)
CERTIFICATES, LICENSES, REGISTRATIONS (Ex: CPA, Series 6 or 7 license, etc)

Required CPA, CIA, CISA or other relevant certifications or ability to obtain within 24 months of hire.

About Us
First Horizon is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. With $81.7 billion in assets as of December 31, 2023, we serve clients through a team of approximately ~7,300 associates and ~418 banking centers throughout the southeastern United States. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. First Horizon has been recognized as one of the nation’s best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank.

Benefit Highlights
• Medical with wellness incentives, dental, and vision
• HSA with company match
• Maternity and parental leave
• Tuition reimbursement
• Mentor program
• 401(k) with 6% match
• More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits

Corporate Diversity Commitment:
We remain committed to creating a more equitable society, and that starts with our associates, our clients, and the communities we serve. We do this by elevating equity, providing capital and counsel, and committing to excellence in everything we do.

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Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)PDN-9d7fea7e-75a3-4a93-bbf8-100e0fb969a0

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