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Area Hall Director

4 months ago

Naperville, United States InsideHigherEd Full time
Posting Number:

S000820

Position Title:

Area Hall Director

Department:

Residence Life

Division:

Student Affairs and Athletics

Supervisor Title:

Director of Residence Life

Status:

Full Time Regular

Position Summary:

The Area Hall Director ensures that students living on-campus can enjoy and benefit from the residential experience, with a focus on creating supportive and inclusive communities in which all students have the means and environment for success. This is done through aiding individuals experiencing personal and/or academic difficulties, collaboratively maintaining the physical and operational integrity of facilities, and supervising the resident assistant staff who serve as mentors to residents.

Description of Key Responsibilities:


ESSENTIAL FUNCTIONS
1. Create an inclusive environment in your area of responsibility and at the College that fosters academic success, respect for individuals and cultures, and positive human interaction. Engage in educational opportunities to increase your awareness and understanding of diversity, equity, inclusion, and belonging.

2. To ensure student success and persistence, assist students who are experiencing personal difficulties through consultation and/or referral to other resources. Follow-up and manage cases based on referrals from the Behavioral Intervention Team through the early alert system. Proactively create relationships with residents to aid in intervention.

3. Supervise resident assistants. Participate in their selection, provide appropriate training, schedule and assign their work, monitor and evaluate their performance, and make corrective and/or disciplinary interventions as necessary.

4. To assist students at all times, participate in a 24-hour duty rotation schedule with other hall directors to include weekdays, weekends, and holidays throughout the calendar year. Respond to unexpected situations such as disputes between students, violations of College policies by students, medical and other emergencies. In cases of illness or injury, ensure that established procedures are followed and that students, or others, receive appropriate care.

5. Maintain building procedures, including the issuing and tracking of keys, building openings and closings, and accurate and timely reporting of building conditions. Perform regular rounds of your supervisory area to ensure buildings are properly maintained and addresss any issues promptly.

6. Attend Residence Life staff meetings and facilitate meetings involving resident assistants. Serve on committees and participate in meetings in a variety of settings. Represent the College and the department by participating in meetings of municipal, civic and professional organizations. Ensure effective communication between the department and students.

7. Manage programming and building budgets in a fiscally responsible manner.

8. Collaborate appropriately and professionally with colleagues to support the College’s mission, vision and values, and contribute to the advancement of the College’s Strategic Plan.

9. Demonstrate a strong commitment to continuous improvement and actively engage in professional development.

10. Assist students in developing healthy behaviors by serving as a hearing officer as part of the College student conduct process, intervening in and documenting behavior inconsistent with College policy or disruptive to the campus community, and mediating conflicts. Engage in an educational process with behavior change as the ultimate goal.

11. Advise the Residence Hall Association or hall councils (where appropriate) and provide direction for programming and initiatives which further the mission of the department.

12. Perform related duties, projects, and tasks as assigned that contribute to the effective operation of the Office of Residence Life and the College in general, including working regular hours in the office, as instructed by departmental leadership.

OTHER KEY RESPONSIBILITIES

  1. Support the College’s mission, vision and values, and contribute to the advancement of the College’s Strategic Plan.
  2. Demonstrate a strong commitment to continuous quality improvement.
  3. Demonstrate civil and inclusive behavior when interacting with staff, faculty, students and visitors to the College. Promote a flexible, collaborative and inclusive work and living environment and engage in educational opportunities to increase awareness and understanding of diversity and inclusion.



Required Knowledge, Skills and Abilities:

1. Individuals must possess the knowledge, skills, and abilities described below or explain and demonstrate that the individual can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.

2. Ability to effectively administer comprehensive operation of residential housing units, including selecting, training, scheduling, and evaluating student staff.

3. Ability to consistently demonstrate excellent interpersonal communication skills in person and/or via telephone or computer. In particular, the ability to relate, in a caring manner, to students and parents from a broad range of backgrounds. Ability to effectively counsel and advise students and mediate disputes in a variety of situations, some of which will be emotionally charged.

4. The ability to remain calm in crisis situations, to act decisively, and to apply sound judgment in determining appropriate action regarding interventions, providing assistance, and referring students to other staff members.

5. Ability to work effectively as a member of a staff in which cooperation and teamwork are essential.

6. Ability to exercise creativity in conceiving, publicizing, and executing iniatives which support the academic mission of the College.

7. Knowledge of the organization and operation of a post-secondary institution, both administratively and academically, especially regarding those activities directly related to residential students.

8. Ability to handle a number of tasks and situations concurrently, including those that occur unexpectedly, usually without direct supervision. This requires an individual who is self-directed, well-organized, detail oriented, flexible, and able to effectively prioritize tasks.

9. Ability to communicate in the English language, both orally and in writing, in a manner consistent with professional standards, including the ability to deliver effective oral presentations, develop promotional materials which are attention-getting and persuasive, and to prepare reports which are accurate, thorough yet concise, and professionally formatted.

10. Ability to apply mathematical skills necessary for such tasks as the preparation of statistical reports and accounting for funds.

11. Ability to use business-oriented software applications including e-mail, word processing, spreadsheet applications and web browsers, including the Microsoft Office Suite.

Distinguishing Characteristics:

The way residential facilities are operated has a profound effect on the academic success and overall satisfaction of resident students at North Central College. The residence halls, therefore, influence student recruitment and persistence, as well as the College’s reputation. The area hall director is a key player in ensuring that the residential experience is a positive one for students, and that good relations are maintained with students, families, neighbors, and the community.

It is important that area hall directors, in addition to being effective administrators, are able to relate positively to students from a wide variety of cultural and socioeconomic backgrounds. Area hall directors interact with members of a diverse community as supervisors, advisors, and mentors, at times in emotionally charged situations. Area hall directors are important role models for the students they serve. It is essential that individuals in this position be empathetic and compassionate while consistently demonstrating high standards of personal conduct and exercising appropriate discretion with regard to individuals’ rights to privacy. Area hall directors are called upon to create an environment within their residence hall(s) which allows students to realize their full potential.

The ability to function effectively in an unstructured environment is necessary to this position. Area hall directors live on campus in residence halls with students and frequently assist with unexpected crises. The position requires decisiveness, sound judgment, flexibility, and clear thinking in situations requiring immediate attention. The ability to function comfortably in both a supportive and a directive role ensures that students derive the maximum benefit and satisfaction from their campus experiences.

Education/Training:

A bachelor’s degree is required. A master’s degree is preferred.

Experience:

A minimum of (1) one year of experience working with college students in a residential setting. Preferred experience would include management of a facility, supervising others, developing programs, and collaborating with professionals or paraprofessionals on a variety of developmental programs. Fluency of the Spanish language is preferred.

Is This a Temporary Position?:

No

Employment Conditions:

An offer of employment is contingent upon successful completion of the College’s background screening process.

Number of Vacancies:

1

EEO Statement:

North Central College is an Equal Opportunity Employer committed to increasing the diversity of our workforce. NCC provides reasonable accommodation to applicants with disabilities where appropriate. If you need reasonable accommodation for any part of the application or hiring process, please notify the Office of Human Resources. Determinations for reasonable accommodation will be made on a case-by-case basis.

Open Until Filled:

No

Special Instructions to Applicant:

Applicants who would enrich the diversity of the campus community are strongly encouraged to apply.