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Retail Payments Director

2 months ago

Naperville, Illinois, United States Aldi Full time
Job Description

Overview

Aldi is seeking a highly skilled and experienced Retail Payments Director to lead our payment operations and drive strategic growth. As a key member of our team, you will be responsible for developing and implementing payment strategies that align with our business objectives.

Key Responsibilities

  • Lead contract negotiations with payment acquirers and network brands to defend merchant economics.
  • Implement large-scale projects related to retail payment activities.
  • Ensure the training, development, and performance of team staff to retain a motivated and professional workforce.
  • Recruit and recommend qualified employees for team staff positions.
  • Establish, communicate, and evaluate job responsibilities and performance expectations to ensure mutual understanding of desired results.
  • Understand the overarching company strategy and communicate and model the core values of the organization to create a sense of teamwork and membership among employees.
  • Provide extensive knowledge of payments processing industry, including authorization, settlement, funding, chargebacks, interchange, card association rules/regulations, EMV, tokenization, encryption, PCI DSS, digital ecommerce payments, fraud, and current industry trends/challenges.
  • Partner with cross-functional teams and leadership to identify and implement service process improvements related to disputes, chargebacks, settlement.
  • Establish and maintain national relationships with card brands, processing companies, and governmental payment programs.
  • Consult with leadership on the development of team strategy.
  • Advises leadership to source external vendors for applicable services when appropriate.
  • Liaise with applicable areas of the business to ensure timely and efficient communication flow.
  • Consult with the business to effectively design and streamline applicable processes within the organization.
  • Keep up-to-date on external best practices and relevant changes to their field/area; communicate updates to leadership.
  • Ensure retail payment processes comply with legal and regulatory requirements for all relevant jurisdictions.
  • Reviews financial statements.
  • Evaluates vendor performance against negotiated service level agreements and periodically assesses utilization of alternative vendors.
  • Oversees preparation of monthly reporting and invoicing for various third-party vendors and clients.
  • Ensures documentation is maintained to support internal reporting and audit requirements.
  • Provides thought leadership and direction to the US business regarding all forms of cashless payments for both in-store and ecommerce sales.
  • Drives initiatives to reduce the overall money transfer expense.
  • Manages their team by driving projects and tasks to completion through effective prioritization, work planning, resource allocation, and cross-functional collaboration.
  • Identifies cost-saving opportunities and potential process improvements.
  • Serves as the primary link between their team's staff and leadership to ensure understanding of company goals, objectives, and opportunities for improvement.
  • Complies with ALDI privacy and security requirements and policies if job responsibilities include possible access to confidential and/or sensitive information.

Requirements

  • Consistently demonstrates the ALDI Acts Competencies as outlined for the role.
  • Ability to recommend, interpret, and/or apply company policies and procedures.
  • Gives attention to detail and follows instruction.
  • Ability to develop rapport, trust, and open communication that enhances the growth and job performance of direct reports.
  • Understands the history, strategy, organizational authority, interdependence of job duties, products, systems, and services of the company.
  • Conflict management skills.
  • Knowledge of financial analysis strategies and how to effectively apply them in decision-making.
  • Knowledge of the process for recording, classifying, and summarizing financial transactions in accordance with company, statutory, tax, cost, and reporting requirements.
  • Thinks critically and analytically.
  • Ability to thrive in a fast-paced work environment, consistently meeting deadlines and remaining calm under pressure.
  • Analyzes and resolves complex issues.
  • Ability to compare financial performance with projections and facilitate corrective actions when results differ significantly from plan.

Education and Experience

  • Bachelor's Degree in Accounting, Finance, or a related field required.
  • A minimum of 5 years of progressive experience in Accounting, Finance, or related field, and retail operations required.
  • Or, a combination of education and experience providing equivalent knowledge.

Physical Requirements

  • Work may be performed in an office, remote office, or a combination of both where a computer and other office equipment may be used as needed to perform duties.
  • Regularly required to sit, reach, grasp, stand, and move from one area to another.
  • Constantly and repeatedly use keyboard/mouse.
  • Occasionally required to push, pull, bend, lift, and move up to 25 lbs.

Travel

  • Domestic travel required.
  • Up to 10%.