Patient Benefit Representative

3 weeks ago


Cary, United States CornerStone Staffing Full time

CornerStone Staffing is seeking a Patient Benefit Representative with a great team work ethic and with experience in fast paced environment. If you have this experience we have the right job for you

Job ID:148596

Location: Cary, NC (27513)

Pay: $22

Schedule: Mon-Fri 8-hour shift between 9a-7p (Flexible for OT as business needs)


Job Description:

  • Adjudicate claims and troubleshoot rejections so that the correct information is communicated to the patient

  • Communicate the need for medication prior authorization (PA) to providers and serve as a resource to the provider during the PA process - submit prior authorizations as needed and follow up with insurance plans on outcome

  • Manage inbound calls from patients, clients, physicians, practitioners and clinics regarding inquiries about order status, services provided, financial support options

  • Entering detailed, accurate, and grammatically correct progress notes to ensure proper documentation on patient profiles.

  • Contact patients to schedule medication delivery and payment so that accurate information is included in their profile and distribution can successfully send their package in a timely manner

Job Requirements/Previous Experience:

  • 2+ years in call center environment

  • 1+ years of insurance verification and prior authorization experience

  • Strong critical thinking skills, Time Management

  • Collaboration and open communication in team environment with conflict resolution

  • Work flexibility, Attention to detail, Strong technical skills



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    CornerStone Staffing is seeking a Patient Benefit Representative with a great team work ethic and with experience in fast paced environment. If you have this experience we have the right job for you! Job ID:148596 Location: Cary, NC (27513) Pay: $22 Schedule: Mon-Fri 8-hour shift between 9a-7p (Flexible for OT as business needs) Job...


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