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Senior Business Analyst

2 months ago

Deerfield Beach, United States VORTO Full time

Description:

One of TEKsystems customers is hiring a Senior Business Analyst for a large scale implementation of a SaaS application to replace a mainframe application for auto financing system. This BA will work with stakeholders, gather requirements, document business process and systems.

As a Business Analyst, you will directly report to the Lead BA on the SETF SPARK Modernization Program. The Business Analyst provides business teams with a high quality and consistent level of proactive and professional IT service, in an effort to maintain the technology needs that run their businesses. You will work to create and maintain positive business relationships that bolster open communication, reliability, trust, and service loyalty. The work in the Program will be varied and complex, requiring initiative and judgment.

Key Responsibilities:

● Document business and system processes and business requirements

● Build and maintain relationships with corporate stakeholders

● Study, understand and document User Stories, business processes, non-functional requirements, system capabilities, customization, integration, process design and system implementations

● Perform requirements gathering / clarifications with technical team, leveraging agile techniques

● Collaborate with external and internal stakeholders and vendors to analyze business needs and work with teams on solutions

● Work with implementation partners to ensure a smooth project / product teams go live(s)

● Lead assigned initiatives. Communicate status, issues or risks to management and stakeholders.

● Collaborate with technology teams, business teams, vendors and subject matter experts to perform daily activities

● Serve as the conduit between the business partners and the technical team through triage, research, requirements, testing, and support

● Be accountable for properly following all IT standards, processes and methodologies as applicable including but not limited to Quality Assurance (QA), Project Management Life Cycle (PMLC) and Software Delivery Life Cycle (SDLC)

● Cross-training to learn applications across the assigned Business Unit application portfolio

● Learn the processes and tools needed to perform the role effectively

● Accountable for managing and delivering the support requests for assigned Business Unit and related requests. This includes the planning, troubleshooting, solving, and communicating of a variety of requests, incidents, and problems independently within multiple areas.

● Identify the business impact of system issues and facilitate communication as appropriate to stakeholders

● Perform rotating on-call responsibilities

● Engage and communicate with senior management as appropriate

5+ years as Business Analyst working on projects or product teams; leveraging different methodologies

· Experience with end-to-end implementation projects including design, configuration, testing, training, cutover & reporting

· Proven ability to provide business analysis and/or system development/configuration deliverables related to process improvement

· Experience with Software and Systems development life cycle

· Ability to produce Business Requirements/User Stories and working knowledge of working with QA Resources in coming up with the test cases

· Ability to produce SOP documents and be a change agent in getting those produced SOPs adopted by Business and IT Users

· Be willing to participate in On-call rotation and perform validation of applications

· Leading the triage of Issue resolution and communicate effectively with both Business and IT teams

· Maintaining a calming demeanor in fast moving situations

· Excellent interpersonal, verbal and written communication skills along with great presentation skills

· Effective listener and good analytical skills

· Certifications like CBAP etc. preferred

· Must be able to work on-site in the Deerfield Beach office at least 3 days a week

· Be able to travel to other locations occasionally (< 10%)

· Experience with data warehousing and reporting concepts

· Experience using Azure Dev Ops for user story management

Skills:

Business analysis, Requirements gathering, Requirement gathering, Analysis, Agile

Top Skills Details:

Business analysis,Requirements gathering,Requirement gathering,Analysis,Agile

Additional Skills & Qualifications:

3x per week on-site in Deerfield Beach

long term contract role

Experience Level:

Expert Level

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.