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Assistant Manager Ambulatory Care Department

2 months ago

Compton, United States HealthEcareers - Client Full time
Job Summary:
Assists an Ambulatory Care Department Manager by supervising assigned operations of a department providing ambulatory patient care services; ensuring that staff provide high quality, accessible, cost effective care and patient-focused services to members across the continuum which comply with local, state, and federal requirements; implementing and maintaining clinical practice standards, budgets, and staff development; delivering nursing/patient care services that add value, are integrated with business plans and meet or exceed cost, quality, clinical and utilization standards/performance measures.
Essential Responsibilities:

  • Supervises daily operations and ensures staff provide the highest quality of care and are in compliance with the Nurse Practice Act, NCQA, TJC, and federal, state and local requirements.
  • Implements and maintains patient care and quality service standards to meet members and internal clients expectations.
  • Acts as patient advocate resolving patient care issues.
  • Recommends and evaluates processes to improve systems and patient care results across the continuum of care.
  • Assists in developing and monitoring budgets and resource allocations.
  • Monitors financial performance and identifies and recommends strategies to reduce costs and improve quality of care/service.
  • Determines the appropriate staff mix for department and develops processes to screen, interview, hire, train, and maintain the competency of all department staff.
  • Assists in providing on going staff development.
  • Implements and monitors departmental policies and procedures which support the organizations goals and business objectives and ensures they are met.
  • Collaborates with physicians, department chief and nursing manager in developing the appropriate level of patient services and the day-to-day operations of the department.
  • Assists in managing and resolving human resource, labor relations, employee and department safety, and risk management issues.

Basic Qualifications: Experience

  • Minimum two (2) years of experience in ambulatory care or other relevant healthcare experience required.
  • OR
  • Minimum two (2) years in leadership capacity.
Education
  • Bachelors degree required or four (4) years of experience in a directly related field.
  • High School Diploma or General Education Development (GED) required.
License, Certification, Registration
  • N/A
Additional Requirements:
  • Demonstrated interpersonal skills; knowledge of ambulatory care practices/operations/issues.
  • Knowledge of applicable regulatory requirements.
  • Ability to demonstrate proficiency with electronic health record as indicated within six months of hire.
  • Must be able to work in a Labor/Management Partnership environment.
Preferred Qualifications:
  • Minimum two (2) years of supervisory experience.