Case Manager-Solutions Specialist

1 month ago

Compton, California, United States JWCH Institute Full time
Job Title: Case Manager-Solutions Specialist

Job Summary:

The Case Manager-Solutions Specialist plays a vital role in providing comprehensive care coordination to minority and low-income individuals, including pregnant and postpartum women, as well as their children. This role is responsible for upholding a high standard of care in alignment with the Substance Abuse and Prevention Control (SAPC) and Drug Medi-Cal (DMC) program guidelines, all while embracing the JWCH mission to enhance the health and well-being of underserved segments of the Los Angeles County population.

Key Responsibilities:
  1. Execute routine care coordination following established SAPC policies and procedures, operating within the defined scope of education, training, and responsibilities.
  2. Deliver gender-responsive and trauma-informed care coordination services.
  3. Conduct initial assessments upon client admission to identify immediate care coordination needs and develop a care plan with specific timelines for each requirement.
  4. Address care coordination challenges that have contributed to drug and alcohol use.
  5. Identify immediate barriers preventing clients from staying in treatment and provide intensive care coordination for those areas.
  6. Provide care coordination services for children and clients enrolled in the program.
  7. Meet with new admissions twice a week initially, transitioning to once a week when clinically appropriate.
  8. Implement daily retention strategies for new clients and coordinate interventions to keep clients engaged in treatment.
  9. Collaborate on care coordination with community-based providers and personnel.
  10. Be proficient in using the Homeless Management Information System and input client data as needed.
  11. Incorporate mindfulness interventions during care coordination sessions.
  12. Conduct crisis management care sessions to address immediate needs.
  13. Facilitate Life Skills Group and other assigned sessions.
  14. Perform ASAM or Problem List assessments when necessary.
  15. Administer drug tests as required.
  16. Prepare reports for DCFS Social Workers and/or Probation Officers.
  17. Participate in weekly Case Review meetings for care coordination.
  18. Complete documentation within 24 hours of providing services.
  19. Submit the weekly Productivity Log to the Evaluator.
  20. Monitor client services and ensure compliance with program requirements.
  21. Collaborate with an integrated, multi-disciplinary team, including entities such as the Los Angeles County Sheriff's Department, Los Angeles County Department of Health Services, Los Angeles County Department of Public Health, Department of Children and Family Services, and other mental and behavioral health professionals.
  22. Fulfill the required 24 hours of training as assigned by SAPC and JWCH Med Trainer.
  23. Foster effective working relationships as an integral part of the team to facilitate the organization's achievement of goals and objectives.
  24. Maintain a positive professional image and adhere to the organizational dress code.
  25. Provide coverage for other groups and activities as needed.
  26. Discuss all patient information solely with appropriate program personnel when related to the care being provided.
  27. Perform any other duties as assigned.

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