Customer Service Specialist

3 weeks ago


Dallas, United States CornerStone Staffing Full time

Cornerstone Staffing is partnered with a customer who is in the Electrical wholesale business. We are hiring experienced CSRs who have strong problem solving and critical thinking skills Electrical product knowledge and experience in shipping is a huge plus

Job Title: Customer Service Representative

Location: Downtown Dallas (on-site)

Pay: $17.00/hr

Schedule: Business hours

Job Description/Requirements:

  • Customer Service Representatives will be assisting customers with electrical products via phone, email and chat

  • Minimum 2 years customer service experience - call center and electrical knowledge/experience preferred

  • Ability to demonstrate soft skills (customer service, listening skills and customer empathy)

  • Must be computer literate

  • Ability to multi-task and use different systems simultaneously

  • LTL/Shipping experience prefered

  • Technical support experience

Application Process Includes:

  • Skills Testing

  • Drug testing

  • Background check



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