Current jobs related to Customer Service Representative-EYW PT - Key West - Signature Flight Support Corporation
-
Customer Service Representative-EYW
2 months ago
Key West, United States Signature Aviation Full timeSignature’s Customer Service Representatives (CSR) are responsible for a variety of duties that contribute towards the overall success of the fixed base operation (FBO) and focus on consistently providing excellent customer service. A CSR often serves as the face of Signature while interacting with visitors and coworkers in a professional, friendly and...
-
Customer Service Representative
4 days ago
Key West, Florida, United States Warren Henry Automotive Full timeWe are seeking a highly skilled Customer Service Representative to join our team at Warren Henry Automotive. As the first point of contact with customers, this individual will provide exceptional service and support to ensure a positive experience.Key Responsibilities:Provide exceptional customer service and supportManage customer inquiries and concernsWork...
-
Customer Service Representative
3 days ago
Key West, Florida, United States Domino's Pizza LLC Full timeJob SummaryDomino's Pizza LLC is seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our customers, both in-store and over the phone.Key ResponsibilitiesOperate all equipment, including cash registers and phones, to efficiently process customer...
-
Customer Service Representative
4 weeks ago
Key West, Florida, United States Domino's Franchise Full timeJob DescriptionDomino's Pizza is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, handling customer inquiries, and resolving issues in a timely and professional manner.Responsibilities:Provide...
-
Customer Service Representative
2 weeks ago
Key West, Florida, United States Domino's Pizza LLC Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional service to our customers, ensuring their satisfaction with every interaction.Key Responsibilities:Operate all equipment safely and efficientlyStock ingredients from...
-
PT Clerk
2 months ago
West Hempstead, New York, United States Stop & Shop Full timeAbout Stop & ShopStop & Shop is a leading grocery retail group on the East Coast and the fourth largest in the nation, operating over 2,000 stores and distribution centers across more than 20 states.Our Company CultureWe value diversity and inclusion, providing an equal opportunity workplace where employees are treated with fairness, respect, and dignity....
-
Customer Service Representative PT
2 weeks ago
West Columbia, South Carolina, United States KJ's Market Full timeOverviewKjs Market is seeking a motivated and friendly Service Center Clerk PT to join our team. As a Service Center Clerk, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and ensuring a positive shopping experience for our guests.ResponsibilitiesProvide exceptional customer service,...
-
PT Service Associate
3 days ago
West Chester, Pennsylvania, United States The GIANT Full timeJob SummaryThe PT Service Associate is a vital member of our store team, responsible for providing exceptional customer service and ensuring a positive shopping experience for our customers. As a PT Service Associate, you will be the face of our company, interacting with customers, answering questions, and resolving issues in a professional and courteous...
-
PT Cashier
3 days ago
West Chester, Pennsylvania, United States The GIANT Full timeAbout The GIANT CompanyWe're committed to making our stores and facilities better every day for our team members, customers, and communities. Our secret recipe for success is putting our customers first, doing what's right, winning together, and making ideas happen.Job SummaryWe're seeking a PT Cashier to join our team. As a PT Cashier, you'll be responsible...
-
Customer Service Representative
4 days ago
West Islip, New York, United States Catholic Health Service Full timeOverview:Catholic Health Service is a leading healthcare provider with a strong commitment to excellence. We are seeking a skilled Customer Service Representative to join our team at Good Samaritan University Hospital.Job Details:The Customer Services department covers the Main Entrance and Baxter Entrance, providing visitors with wayfinding, patient...
-
Customer Service Representative
4 weeks ago
Key West, Florida, United States Sherwin-Williams Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Specialist. As a key member of our retail team, you will be responsible for providing exceptional customer service, building strong relationships with customers, and driving sales growth.Key ResponsibilitiesProvide excellent customer...
-
Customer Service Representative
4 weeks ago
Key West, Florida, United States Sherwin-Williams Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Specialist. As a key member of our retail team, you will be responsible for providing exceptional customer service, building strong relationships with customers, and driving sales growth.Key ResponsibilitiesProvide excellent customer...
-
Customer Service Representative
2 weeks ago
Key West, Florida, United States Sherwin-Williams Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Specialist. In this role, you will be responsible for providing exceptional customer service, answering customer inquiries, and resolving any issues that may arise.Key ResponsibilitiesProvide excellent customer service, ensuring that...
-
Customer Service Representative
2 weeks ago
Key West, Florida, United States Impellam Group Full timeJob Title: Customer Service SpecialistLocation: West Monroe, Louisiana, USAShift: 8:00am to 5:00pmDuration: 3+ MonthsPayrate: $14/HrJob DescriptionWe are seeking a highly skilled Customer Service Specialist to join our team at Impellam Group. As a key member of our customer service team, you will be responsible for providing exceptional service to our...
-
Customer Service Representative
2 weeks ago
Key Biscayne, Florida, United States Food Service Company Full timeJob SummaryWe are seeking a highly skilled Customer Service Clerk to provide exceptional support to our customers. As a key member of our team, you will be responsible for delivering outstanding customer experiences through effective communication, problem-solving, and product knowledge.Key ResponsibilitiesRespond to customer inquiries and resolve issues in...
-
Customer Service Representative
2 weeks ago
Key West, Florida, United States Warren Henry Automotive Full timeCustomer Care Specialist/Receptionist Job DescriptionWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Care Specialist/Receptionist at Warren Henry Automotive.Key Responsibilities:Provide exceptional customer service and support to our clientsManage front desk operations, including answering phone calls,...
-
Customer Service Representative
3 weeks ago
Key West, Florida, United States Warren Henry Automotive Full timeCustomer Care Specialist/ReceptionistWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Care Specialist/Receptionist at Warren Henry Automotive. This role is the first point of contact for our customers, and we are looking for someone who can provide exceptional service and support.Key Responsibilities:Provide...
-
Customer Service Representative
2 months ago
Key West, Florida, United States Sherwin-Williams Full timeAbout the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Specialist. As a key member of our retail store team, you will be responsible for providing exceptional customer service, building strong relationships with wholesale and retail customers, and driving sales growth through effective product...
-
Customer Service Representative
1 month ago
Key West, Florida, United States Sherwin-Williams Full timeAbout the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Specialist. As a key member of our retail store team, you will be responsible for providing exceptional customer service, answering product questions, and recommending solutions to meet our customers' needs.Key ResponsibilitiesProvide...
-
Customer Service Representative
4 weeks ago
Key West, Florida, United States The Sherwin-Williams Company Full timeCustomer Service Specialist Job DescriptionThis role is crucial to the success of our retail stores. As a Customer Service Specialist, you will work closely with customers to understand their needs, provide expert advice on Sherwin-Williams products, and recommend solutions to meet their requirements. Your primary goal will be to deliver exceptional customer...
Customer Service Representative-EYW PT
2 months ago
Job Description
Signature’s Customer Service Representatives (CSR) are responsible for a variety of duties that contribute towards the overall success of the fixed base operation (FBO) and focus on consistently providing excellent customer service. A CSR often serves as the face of Signature while interacting with visitors and coworkers in a professional, friendly and courteous manner. CSRs ensure concierge and other services are promptly and correctly handled, provided and billed in accordance with Signature’s procedures. Although customer service is a top priority, a large number of the CSR’s daily tasks involve using a computer and require a high level of concentration to ensure accuracy in busy settings.
A CSR is expected to:
- Work as part of a team to provide everyone with a friendly welcome to Signature.
Collaborate, cooperate and work closely with all coworkers, customers and other visitors to ensure customer service needs are met. This includes ensuring an efficient and accurate transfer of information through various methods between and among customers, the FBO, other company departments and external parties. - Increase customer satisfaction by understanding and promptly addressing customers’ needs, which may include identifying and offering additional Signature services.
- Respond to vendor, customer, and team member questions/concerns in an efficient and effective manner.
- Accurately receive, dispatch and completely process customer purchases and fuel transactions in accordance with company procedures
- Maintain a working knowledge of Signature’s facilities, services, website, surrounding areas, and other information commonly asked about by Signature’s customers and other visitors.
- Replenish complementary beverages/supplies, as outlined in the facility appearance standard.
- Enforce good cleanliness practices through daily inspections in assigned areas for good hygiene, neatness, and compliance with regulations and policies, and take corrective actions as needed.
Provide visitors with a wide array of concierge services including arranging reservations for hotel stays, ground transportation, catering and customs appointments as requested. - Assist pilots with access to airport and weather information, portals and computers.
- Assist visitors with their luggage in the FBO and outside to/from aircraft Marshall aircraft, wing walking, placing chocks and cones, and assist line service personnel as needed.
- Abide by emergency response procedures when/if critical events occur.
- Recommend improvements to Signature’s standards, administrative procedures, facilities, methods, and practices to the appropriate Signature management personnel.
- Exhibit a positive attitude, consideration and courtesy to everyone at all times.
- Understand, comply with and enforce all security (physical, cyber and data) protocols as dictated by Signature and the airport.
- Create accurate records pertaining to time worked and activities and services performed.
Job Responsibilities
The following are essential to the job, in addition to those listed above and on the chart in this description. Certain functions may be performed in varying weather and environmental conditions such as precipitation, extreme temperatures, jet engine fumes, dust, and noise. The tasks are performed inside and outside near stationary and moving aircraft (including spinning propellers and engines).
- Regular and reliable in-person and timely attendance for shifts which may include nights, weekends and/or holidays as scheduled.
- Ability to read, understand and comply with all company policies, safety and ethical procedures, and relevant laws, regulations, orders and the like.
- Clearly communicate in English with others in person, via telephone, radio communicators, and in writing for purposes of performing certain job duties and safety.
- Operate a multi-line telephone and use the company-approved greeting.
- Drive cars, vans or other shuttles in some locations, where applicable.
- Ability to detect phishing attempts and avoid attempts by others to infiltrate the Company computer network through practicing safe computer use and complying with company IT policies.
- Independently and proactively (i) anticipate customer needs/requests, (ii) perform open job tasks, and (iii) immediately speak up and/or point out observed safety concerns to all stakeholders.
- Proficiency in computer operations (internet, email, Word) and typing, with an ability to learn new software.
- Work well as part of a team, get along with others, understand and follow lawful directions and instructions the first time, follow all company policies and procedures, and ask questions to clarify instructions.
- Ability to handle stressful situations and high-profile clientele with poise, effectiveness, confidentiality and professionalism and always with a sense of cultural awareness and sensitivity.
- Ability to prioritize and perform multiple tasks simultaneously.
- Ability to lift light to moderately heavy items from the floor and into an aircraft and vice versa.
- Ability to read small print.
Unless the accommodation would impose an undue hardship on the operation of our business, we will endeavor to make a reasonable accommodation to the known limitations of the Team Member due to pregnancy, childbirth, and related medical conditions or of a qualified applicant with a disability. If reasonable accommodation is needed to perform essential job functions and/or to receive other benefits and privileges of employment.
Job Qualifications
To qualify for this position, applicants and those in the role must have:
- High School diploma or general education degree (GED)
- Minimum of 18 years of age.
- A valid state license is required where applicable (based on locations where driving is required).
- A professional appearance
- Ability to pass background checks (criminal and motor vehicle), drug tests, receive and maintain issuance of an airport security badge, and be insurable by the company’s applicable insurance policies.
- Must be legally authorized to work in the country of employment.
- Ability to successfully and timely complete Signature’s training programs
- Ability to use a computer and email, including passing computer-based training modules.
- Strong verbal and written English communication skills.
- Ability to work flexible schedules and in various weather conditions.
- Ability to perform simple arithmetic (addition, subtraction, multiplication, division, percentages, fractions, angles, degrees, time)
- Preferred: Three (3) to six (6) months experience and/or training in aviation, FBO, hospitality, customer service or another related field
- Preferred: knowledge of radio procedures and protocols.
Qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, or other protected characteristics.
About Us
Signature Aviation is the world's largest Fixed Ba
