Medical Customer Service Rep
3 weeks ago
- General Administrative Support:
- Answer and direct phone calls, respond to emails, and manage scheduling.
- Assist with document preparation, filing, and maintaining organized records.
- Greet visitors and manage office supplies.
- Data Management:
- Accurately input and update information in databases and CRM systems.
- Maintain and organize digital and physical files.
- Assist in generating reports and presentations as needed.
- Customer Interaction:
- Provide information on services and handle general inquiries.
- Communicate with clients and team members to ensure proper follow-up and task completion.
- Team Collaboration:
- Coordinate with other departments to support cross-functional needs.
- Contribute to office events and assist with internal communications.
- Administrative Experience: Previous experience in an office or administrative role is preferred.
- Communication Skills: Strong verbal and written communication skills.
- Technical Skills: Proficiency in MS Office and CRM systems.
- Organizational Skills: Excellent time management, multitasking, and attention to detail.
- Problem-Solving: Ability to manage tasks efficiently and resolve issues effectively.
IND52
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