Scrum Master

Job Number 24166745

Job Category Information Technology

Location Marriott International HQ, 7750 Wisconsin Avenue, Bethesda, Maryland, United States

Schedule Full-Time

Located Remotely? Y

Relocation? N

Position Type Management

JOB SUMMARY

Marriott has an exciting opportunity for a Scrum Master on the Software Engineering - Data Platforms team. This role is part of the team focused on building out our next generation cloud-based data and api platform. Appropriate candidates have a passion for data and emerging technologies with a take charge attitude and a strong drive for success.

In this role you will deliver data projects and products on time, within budget, while meeting Marriott’s expectations. You will Plan, assign, direct and coordinate activities pertaining to data technology projects, on an enterprise level or for a major systems implementation program with multiple releases and work streams. You will verify project goals are accomplished and in line with business objectives. You will be responsible for managing the team that develops and carries out internal information technology projects and products.

CANDIDATE PROFILE

Education and Experience

Required:.

• Undergraduate degree, equivalent experience, or certification

• 7+ years’ experience in applying Agile and Scrum principles within teams and/or organizations and using agile metrics to analyze and improve sprint planning.

• 7+ years planning and problem solving with product management and delivery teams

• 7+ years experience working within agile framework or method (i.e. SAFe, Scrum, Kanban) and applying techniques such as story splitting, estimation, velocity, retrospection etc.

• 5+ years creating and delivering presentations, PowerPoint decks, and project plans.

• 2+ years working with tools such as Atlassian (JIRA/Confluence), Clarity and/or Cloud-based platforms (Amazon Web Services, Microsoft Azure or Google Cloud)

Preferred:

• Scrum Alliance Certified Scrum Master (CSM), Certified Scrum Professional (CSP) or PMI’s Agile Certified Professional (ACP)

• SAFe certified – SAFe Agilist or SAFe Scrum Master

• Servant leadership experience as Scrum Master on an Agile Release Train

• Familiarity with product/project development experience on an Agile Teams in a technology-focused organization

• Ability to align change management strategies with product development/deployments.

• Demonstrated experience facilitating meetings at multiple levels of an organization and an understanding of facilitation techniques.

• Ability to understand and represent both the business and technology.

• Thrives in a highly collaborative, matrixed, complex, fast paced environment.

CORE WORK ACTIVITIES

Leading Organizational Delivery

• Supports one or more software delivery team using Scrum or Kanban methodologies.

• Facilitates and supports all scrum events: Sprint Planning, Daily Scrum, Refinement, Sprint Review, and Sprint Retrospective

• Responsible for ensuring Scrum is understood and the team adheres to Scrum theory, practice, and guidelines

• Contributes to the advancement and improvement of Agile practices within the organization

• Works with Agile coaches and other Scrum Masters to grow within the role

• Acts as servant leader of the Agile Team and directs the initiative delivery team

• Partner with Product Managers to maintain plans and communicate progress of the team. This includes product roadmaps, scrum team metrics, and program/project status reporting

• Proactively identifies impediments and resolves using network of peers or escalation if needed

• Supports Release Train Engineer, Product and Tech teams to manage & remove dependencies and optimize the flow

Coaching Teams

• Guides and coaches the Scrum Team on how to use Lean and Agile practices and principles to deliver high quality products and services to our customers

• Resolves team impediments with other Scrum Masters to increase the effectiveness of the application of Scrum in the organization

• Works with product owners to handle backlogs and new requests

• Optimizes team performance by recognizing areas of strength and improvement and employing appropriate coaching and development techniques

• Develops understanding and encourages team in engineering practices, DevOps and innovation

• Works with Scrum Team, as well as internal and external stakeholders, to influence and drive decision making and support organizational project or product teams

• Support the development of behavioural change management, communications and training as needed to drive process and tool adoption, implementation, and compliance

• Collaborate with key stakeholder groups to validate the effectiveness of standard processes and continuously improves process quality.

• Work with Marriott teams to ensure that process-related activities address company needs

Skills, Knowledge & Abilities

• Highly motivated person that is passionate about collaborating with others to drive results and can motivate others to do the same to improve the organization

• Possesses a team-first mentality, has a good sense of humour, is open-minded and proactive

• Sound technical experience with infrastructure that can understand and translate business requests into consumable stories and vice versa

• Excellent oral and written communication skills with a high attention to detail and impeccable time management skills

• Ability to self-manage, recognize and actively address challenges, mediate issues, develop solutions, and implement appropriate courses of action

• Highly proficient with MS Office, Jira and Confluence (or equivalent tools)

• Ability to expertly read, write and speak in the English language

MANAGEMENT COMPETENCIES

Leadership

• Adaptability – Maintains performance level under pressure or when experiencing changes or challenges in the workplace.

• Communication – Conveys information and ideas to others in a convincing and engaging manner through a variety of methods.

• Problem Solving and Decision Making - Identifies and understands issues, problems, and opportunities; obtains and compares information from different sources to draw conclusions, develops and evaluates alternatives and solutions, solves problems, and chooses a course of action.

• Professional Demeanor - Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.

• Strategy Development - Develops business plans by exploring and systematically evaluating opportunities with the greatest potential for producing positive results; ensures successful preparation and execution of business plans through effective planning, organizing, and on-going evaluation processes.

Managing Execution

• Building and Contributing to Teams - Participates as a member of a team to move toward the completion of common goals while fostering cohesion and collaboration among team members.

• Strategy Execution – Ensures successful execution across of business plans designed to maximize customer satisfaction, profitability, and market share through effective planning, organizing, and on-going evaluation processes.

• Driving for Results - Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required.

• Planning and Organizing - Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements to accomplish goals and ensure work is completed.

Building Relationships

• Customer Relationships - Develops and sustains relationships based on an understanding of customer/stakeholder needs and actions consistent with the company’s service standards.

• Coworker Relationships - Interacts with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships.

• Global Mindset - Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.

Generating Talent and Organizational Capability

• Organizational Capability - Evaluates and adapts the structure of assignments and work processes to best fit the needs and/or support the goals of an organizational unit.

• Talent Management - Provides support and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.

Learning and Applying Professional Expertise

• Applied Learning - Seeks and makes the most of learning opportunities to improve performance of self and/or others.

• Business Acumen - Understands and utilizes business information to manage everyday operations and generate innovative solutions to approach business and administrative challenges.

• Technical Acumen - Understanding and utilizing professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific work challenges

o Business Process and Analysis – Knowledge of multiple processes within sponsor department; ability to document key process flows, recognize processes for redesign, identify opportunities and translate business processes into information system’s needs. Ability to define quality measures and evaluate performance against standards and to identify issues, risks and possible paths of resolution or mitigation strategies.

o IT Business Management – Ability to monitor and evaluate trends in technology, technology delivery mechanisms and IT organizational processes and tools. This includes the ability to redefine processes, make recommendations, and perfect process governance frameworks.

• Basic Competencies - Fundamental competencies required for accomplishing basic work activities.

o Basic Computer Skills - Using basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers, etc.).

o Mathematical Reasoning - The ability to add, subtract, multiply, or divide quickly, correctly, and in a way that allows one to solve work-related issues.

o Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.

o Reading Comprehension - Understanding written sentences and paragraphs in work related documents.

o Writing - Communicating effectively in writing as appropriate for the needs of the audience.

The salary range for this position is $96,038 to $179,270 annually. In addition to the annual salary, the position will be eligible to receive an annual bonus.

Washington Applicants Only: Employees will accrue 0.04616 PTO balance for every hour worked and eligible to receive minimum of 7 holidays annually.

All locations offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave, educational assistance, 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others.

Marriott HQ is committed to a hybrid work environment that enables associates to Be connected. Headquarters-based positions are considered hybrid, for candidates within a commuting distance to Bethesda, MD; candidates outside of commuting distance to Bethesda, MD will be considered for Remote positions.

The application deadline for this position is 60 days after the date of this posting, September 30, 2024.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

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