Reinsurance Operations Manager

4 weeks ago

Princeton, United States Munich Re Full time
Reinsurance Operations Manager Company Munich Re America Location Princeton , United States

We're adding to our diverse team of experts and are looking to hire those who are committed to building a culture that enables the creation of innovative solutions for our business units and clients. We will consider a range of experience for this role and the offer will be commensurate with that.

The Company

Munich Re US (MR US) offers the financial strength and stability that comes with being part of the world's preeminent insurance and reinsurance brand. Our risk experts work together to assemble the right mix of products and services to help our clients stay competitive - from traditional reinsurance coverages, to niche and specialty reinsurance and insurance products.

We address the key challenges of the future - that is what we have been doing in the US property/casualty reinsurance market since 1917. As a leading reinsurer, we deal with the issues that affect business and society and work to devise risk management and risk transfer solutions that render tomorrow's world insurable. Our recipe for success: we anticipate risks early on and deliver solutions tailored to our clients' needs, creating opportunities to achieve sustained profitable growth.

The Opportunity
Future focused and always one step ahead

The Operations Manager will assist the COO in various capacities to implement initiatives that drive strategic priorities, improve processes and research and address issues as they arise across all MRUS functions. The Operations Manager is responsible for the oversight and management of the Underwriting Support function.

Responsibilities:
  • Represent the COO in leading special projects that serve to enhance processes, cross-functional communication, as well as transactional support across MRUS and relevant Shared Services.
  • Identify applications and recommend additional support for MRUS and work with Global IT to develop, drive and implement a response. Work with business owners to migrate local business applications within the global MRM IT framework.
  • Monitor and manage the division's compliance with norms guidelines and ORCS, facilitating and leading where necessary any operational responses to audit findings. Manager other operational tasks and projects.
  • Work independently as well as in a team environment along with interaction with various departments within MRAm and directly with MRAm clients.
  • Manage the unit's response to requests from other departments and corporate centers and recommend next steps.
  • Establish, monitor and continually evaluate procedures and guidelines for improving internal processes, workflows and integrity of data.
  • Develop expert knowledge of Treaty/Program underwriting, contracts, processing and pricing systems
  • Represent MRUS' interest on corporate projects and initiatives. MRUS lead on any global or local project that impacts the business unit or division.
  • Manage the Underwriting Support function and mentor the Underwriting Support team by:
    • Providing feedback and guidance on career development plans and related topics, monitoring workloads and promoting a team environment
    • Overseeing the timely processing of business according to underwriting guidelines, ensuring the team leads hold the team accountable and manage all deliverables including quality assurance reports.
    • Working with client groups, underwriting and actuarial staff to ensure that consistent underwriting support and processes are in place, as well as special project teams to assess any changes needed to support future platforms.


Qualifications:
  • 10+ years of experience in the areas of risk or capital management, actuarial pricing or reserving, underwriting, technical accounting, financial planning, budgeting and reporting preferred.
  • Thorough working knowledge of reinsurance and/or insurance industry
  • Bachelor's degree or equivalent work experience required
  • Excellent interpersonal, networking and communication (verbal, written and presentation) skills
  • Ability to effectively interface with all levels of the organization
  • Tech savviness and a willingness to experiment with and learn new technologies
  • Excellent customer service skills with successful ability to take ownership of and resolve issues
  • Effective problem solver and results-driven
  • A proactive and passionate service approach with ability to take ownership and drive issues to resolution
  • Highly adaptive and able to work effectively in ambiguous and changing environments
  • Successful people management a plus


At Munich Re, we see Diversity and Inclusion as a solution to the challenges and opportunities all around us. Our goal is to foster an inclusive culture and build a workforce that reflects the customers we serve and the communities in which we live and work. We strive to provide a workplace where all of our colleagues feel respected, valued and empowered to achieve their very best every day. We recruit and develop talent with a focus on providing our customers the most innovative products and services.

We are an equal opportunity employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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