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Manager, Business Operations Transformation

2 months ago

Arlington, United States AES Corporation Full time

The Manager Business Operations Transformation will work under the Senior Director of Continuous Improvement and follow the guidance of the Program Management Office of AES' Global Renewable Scale to Grow Program (GRS2G). The Manager Business Operations Transformation will manage a team of business operations specialists to enable the ongoing enhancement of AES Global Renewables. 

This role will focus on enhancing people development, processes, technology, systems, and procedures (collectively, 'ways of working'). These ways of working enhancements will align with the GRS2G program objectives of (a) supporting AES' Global Renewables business growth at scale, (b) increasing the rate of on-time/on-budget performance of renewable energy project delivery, and (c) improving the quality of the experience of AES Renewables people. 

In this role, the Manager will gain a comprehensive understanding of the AES Global Renewables Organization. They will have opportunities to work with all of AES Global Renewables' functional groups at every level of seniority and to significantly impact the areas of organizational improvement needed to keep AES Global Renewables an industry-leading renewable energy and decarbonization solutions provider. 

Main Responsibilities: 

  • Identify, Plan, and Communicate Areas for Improvement: Working cross-functionally, the Manager will use various methods to gather insights from across the company about potential ways of working improvements. They will synthesize findings and make recommendations for ways of working improvements, culminating in quarterly and annual workstream plans. 

  • Design & Facilitate Workstreams: The Manager will utilize agile methodology to work with cross-functional groups of AES Renewables experts organized in improvement workstreams to design, develop, and implement organizational improvements.  This includes but is not limited to: 

  • Internal partner identification and engagement to ensure we have the right people working to develop solutions to complex organizational challenges. 

  • Planning and facilitating quarterly improvement workshops. 

  • Working with workstreams and workstream leaders to develop quarterly sprint improvement plans. 

  • Leading cross-functional teams to deliver improvements through agile/scrum meetings and methodologies, including bi-weekly "stand-up calls" and weekly progress reporting. 

  • Drafting, and supporting the creation of critical business operations documents and supporting materials such as processes, procedures, policies, charters, architectures, and supporting reference materials. 

  • Support in identifying and engaging senior business leaders to make key business decisions. 

  • Apply various facilitation techniques to foster collaboration and critical thinking to help drive innovative solutions and report on the progress of improvement workstreams to ensure improvement workstreams achieve quarterly improvement objectives and deliverables. 

  • Enable Change Management Around Improvements: The Manager will work closely with workstream leaders and AES Renewables Change Management Team to ensure that the new ways of working are communicated, understood, and adopted.  This includes: 

  • Identifying change impact audiences and quantifying levels of impact 

  • Supporting the development of change management plans 

  • Supporting the building of educational materials to raise awareness of new ways of working 

  • Supporting the development of training materials to ensure new ways of working are adopted and implemented by target audiences 

  • Supporting the development of communications strategies and packages to help ensure a broad-based understanding of changes being made. 

  • Driving Continuous Improvement Feedback Loops: The Manager will work with designated teams to receive feedback from the organization about implementation. They will ensure that the program rapidly adapts its improvements to meet AES Global Renewables' dynamic business environment. 

Qualifications 

  • Bachelor's degree (or Master's degree preferable) in Liberal Arts, Business, Finance, Economics, Engineering or equivalent. 

  • Deeply inquisitive, possessing capable analytical and problem-solving skills, adept at systems-level thinking, and possessing a "Growth Mindset". 

  • Minimum of 5 years of direct experience in organizational change/process management and/or business consulting. 

  • Exceptional written and verbal communication skills, capable of managing healthy conflict while maintaining interpersonal business relationships. 

  • Training or accreditation in Lean Six Sigma and/or Agile Methodologies a plus. 

  • Extensive experience with digital management systems and/or Artificial Intelligence a plus. 

  • PMP certification or PMI experience a plus. 

  • Knowledge of the energy industry and renewable generation technologies a plus. 

  • Solid Microsoft Office 365 knowledge, including Outlook, Excel, Word, PowerPoint, Teams, OneNote, and SharePoint, required; capabilities in SAP ERP implementation a plus. 

Read the full posting.