System Administrator

2 weeks ago

Albuquerque, United States Amentum Full time

Amentum is currently seeking a System Administrator – Network Tools to support an IT Managed Services program in Albuquerque, New Mexico. The overall program includes a 500+ work force performing Enterprise IT support, Service Desk, and Telecommunications support across multiple facilities and locations, for classified and unclassified telecommunications and information technology (IT) systems.

As a member of the team, you will:

• Support desktop systems as well as OT/IOT equipment in both networked and standalone environments, responding, documenting, and closing tickets as submitted. The following expectations

• Provide secure, consistent, and highly available network infrastructures and virtual services to meet corporate and mission IT needs.

• Support network and virtual services development, design, implementation, testing, trouble resolution, network monitoring tools, and maintenance contracts.

• Provide evaluation and design inputs to team for customer networks.

• Update IT records systems to ensure accurate tracking and documentation.

• Review specific incoming IT Service Desk requests and resolve customer requirement issues.

• Coordinate with advanced Network Operations teams as needed to support port activation and connection of device to ports.

• Allocate subnets for customer environments.

• Assist setup of customer firewall rules.

• Possess the ability to partner with other IT teams such as corporate cyber security, firewall and proxy teams.

• Represent the interests of assigned teams or customers in change advisory boards.

Minimum Qualifications:

  • Must have an Associates Degree and 4 years of experience OR High School/GED and 7 years of experience OR equivalent.
  • Related experience can be substituted for relevant education and vice versa.
  • Must be able to obtain and maintain a TOP SECRET (TS) or DOE Q Government Clearance. Note: US Citizenship is required to obtain a TOP SECRET (TS) or DOE Q Clearance.

• Familiarity with client’s networking infrastructure and knowledge of how to troubleshoot escalated issues.

• Experience with network switches, routers, and ability to navigate within and update the   configuration.

• Customer service and joint team building skills

• Experience using network management tools/systems:

o WAN, LAN

o Juniper, Palo Alto, Cisco, or equivalent

o Brocade

o TC IP

o GPON

o Secure CRT

o TACACS

o AKiPs

o EMS

• Clear understanding of the TCP/IP and OSI models

.• Ability to articulate technical projects verbally and in writing.

• Demonstrate effective communication skills using tact and courtesy.

• Use of PowerShell.

• Familiar with client’s cabling standards (copper, fiber).

• Good practices in documenting work performed (including issues) in service requests to service leads, management and/or transitioning work to another team.

• Ability to recommend changes to methods or processes and occasionally leads teams and participates in planning, conducting, and reporting on projects.

Desired Qualifications:

• Panorama
• Out-of-Band
• Wireless (Aruba)
• Knowledge of ITSM framework
• Scripting (Python, Ansible, etc.)
• Use of ServiceNow and Jira system environments
• Firewall applications
• DNS
• F5
• Experience with IoT devices and interconnectivity
• Linux/Windows Server interfacing
• Data storage interfacing
• Cybersecurity tools (Splunk, Nozomi, etc.)

       

Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, religion, color, sex, gender, national origin, age, United States military veteran’s status, ancestry, sexual orientation, marital status, family structure, medical condition including genetic characteristics or information, veteran status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law.

Labor Law Posters

EEO including Disability/Protected Veterans

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