Current jobs related to Call Center Representative - Plymouth - TruStone Financial Credit Union
-
Part-Time Patient Services Representative
4 weeks ago
Plymouth, United States PhyNet Dermatology LLC Full timeSUMMARY:As a Call Center / Patient Services Representative, you will be responsible for patient registration, scheduling and triaging clinical calls for multiple practices and facilities. This position is based out of our Plymouth, MA office with South Shore Skin Center.SCHEDULE: Part-Time Position / 3 days x week, 8 hr shiftsMonday, Tuesday, Wednesday 9 AM...
-
Part-Time Patient Services Representative
4 months ago
Plymouth, United States PhyNet Dermatology LLC Full timeSUMMARY: As a Call Center / Patient Services Representative, you will be responsible for patient registration, scheduling and triaging clinical calls for multiple practices and facilities. This position is based out of our Plymouth, MA office with South Shore Skin Center. SCHEDULE: Part-Time Position / 3 days x week, 8 hr shifts Monday & Tuesday 9 AM - 5 PM...
-
Fitness Center Representative
2 weeks ago
Plymouth, Massachusetts, United States Planet Fitness Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Member Services Representative. As a key member of our staff, you will be responsible for providing exceptional customer service to our members, prospective members, and guests, ensuring a positive and memorable experience at our fitness centers.Key...
-
Fitness Center Representative
3 weeks ago
Plymouth, Massachusetts, United States Planet Fitness Full timeJob Title: Member Services RepresentativeWe are seeking a highly motivated and customer-focused Member Services Representative to join our team at Planet Fitness. As a key member of our staff, you will be responsible for providing exceptional customer service to our members, prospective members, and guests, ensuring a positive and memorable experience in our...
-
Patient Services Representative
2 weeks ago
Plymouth, Massachusetts, United States PhyNet Dermatology LLC Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Patient Services Representative to join our team at PhyNet Dermatology LLC. As a key member of our patient services team, you will be responsible for providing exceptional patient care and support in a fast-paced call center environment.Key ResponsibilitiesRegister and schedule patients as...
-
Patient Services Representative
3 weeks ago
Plymouth, Massachusetts, United States PhyNet Dermatology LLC Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Patient Services Representative to join our team at PhyNet Dermatology LLC. As a key member of our patient services team, you will be responsible for providing exceptional patient care and support in a fast-paced call center environment.Key ResponsibilitiesRegister and schedule patients as...
-
Patient Access Representative
4 weeks ago
Plymouth, United States Harbor Health Services Full timeHarbor Health Services is seeking a talented Patient Access Representative to join our Operations team at the Harbor Community Health Center in Plymouth. We offer an excellent, comprehensive benefits package including Health, Dental, Vision, Life, & Disability insurance, 403b Savings Plan, Generous Paid Time Off plus 11 additional Holidays and much more Come...
-
Patient Access Representative
3 weeks ago
Plymouth, United States Harbor Health Services Full timeHarbor Health Services is seeking a talented Patient Access Representative to join our Operations team at the Harbor Community Health Center in Plymouth. We offer an excellent, comprehensive benefits package including Health, Dental, Vision, Life, & Disability insurance, 403b Savings Plan, Generous Paid Time Off plus 11 additional Holidays and much more!...
-
Customer Service Representative
2 weeks ago
Plymouth, United States Insight Global Full timeJob DescriptionJob DescriptionTitle: Customer Service Representative Pay: $18.00/hr Start Date: Monday 11/4Location: Plymouth, Michigan - Onsite full-time - after 90 days can work hybrid (1 week onsite and 1 week remote)Contract: 6 month contract-to-perm Description: An employer of Insight Global's is looking for onsite inbound CUTOMER SERVICE REPS...
-
Customer Service Representative
4 days ago
Plymouth, Minnesota, United States Securitas Electronic Security Inc Full timeJob SummarySecuritas Electronic Security Inc is seeking a highly skilled Customer Service Representative to join our team. As a leading provider of security solutions, we deliver exceptional service to our customers and their assets.Key ResponsibilitiesHandle a high volume of inbound calls from customers, technicians, and field personnel.Build and maintain...
-
Patient Access Representative
1 month ago
Plymouth, United States Harbor Health Services Full timeHarbor Health Services is seeking a talented Patient Access Representative to join our Operations team at the Harbor Community Health Center in Plymouth. We offer an excellent, comprehensive benefits package including Health, Dental, Vision, Life, & Disability insurance, 403b Savings Plan, Generous Paid Time Off plus 11 additional Holidays and much more!...
-
Customer Service Representative
7 days ago
Plymouth, United States Insight Global Full timeInbound Customer Service RepresentativeLocation: Plymouth, MIOverview: Join a rapidly growing digital pharmacy known for delivering prescriptions directly to customers’ doors. We’re hiring across all major business lines, including our high-volume call center.Responsibilities:Handle up to 80 inbound calls daily, assisting customers with questions and...
-
Customer Service Representative
5 days ago
Plymouth, United States Insight Global Full timeInbound Customer Service Representative Location: Plymouth, MI Overview: Join a rapidly growing digital pharmacy known for delivering prescriptions directly to customers doors. Were hiring across all major business lines, including our high-volume call center. Responsibilities: Handle up to 80 inbound calls daily, assisting customers with questions and...
-
Patient Services Representative
1 month ago
Plymouth, Massachusetts, United States PhyNet Dermatology LLC Full timeJob SummaryWe are seeking a highly organized and detail-oriented Patient Services Representative to join our team at PhyNet Dermatology LLC. As a key member of our front office staff, you will be responsible for providing exceptional patient care and administrative support to our medical team.Key ResponsibilitiesRegister and schedule patients for...
-
Patient Access Representative
4 weeks ago
Plymouth, United States Harbor Health Services Full timeHarbor Health Services is seeking a talented Patient Access Representative to join our Operations team at the Harbor Community Health Center in ; We offer an excellent, comprehensive benefits package including Health, Dental,...
-
Customer Service Representative
1 week ago
Plymouth, United States Insight Global Full timeAn employer of Insight Global's is looking for onsite inbound CUTOMER SERVICE REPS to sit in the corporate location in Plymouth, MI. The group will be apart of building out a new team for the healthcare company and must have experience in a high call volume call center. The role will receive ~80 inbound calls a day from customers of the healthcare company to...
-
Customer Service Representative
2 weeks ago
Plymouth, United States Insight Global Full timeAn employer of Insight Global's is looking for onsite inbound CUTOMER SERVICE REPS to sit in the corporate location in Plymouth, MI. The group will be apart of building out a new team for the healthcare company and must have experience in a high call volume call center. The role will receive ~80 inbound calls a day from customers of the healthcare company to...
-
Patient Service Representative
4 weeks ago
Plymouth, Wisconsin, United States Advocate Aurora Health Full timeKey Responsibilities:We are seeking a skilled Patient Service Representative to join our team at Advocate Aurora Health. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and support.Main Responsibilities:Greet patients and visitors, responding to routine requests for information and providing assistance...
-
Customer Service Representative
4 weeks ago
Plymouth, United States Insight Global Full timeRole: Customer Service Now Location: ONSITE in Plymouth, MI Duration: 6 month contract to hire Schedule: Mon - friday 8am - 5 pm (training will be first 2 weeks mon-fri 9am-5pm) Pay rate: $18/hr Required Skills & Experience -1-3+ years of experience in an INBOUND customer service role with recent call center experience - Strong data entry/ typing...
-
Customer Service Representative
4 weeks ago
Plymouth, United States Insight Global Full timeRole: Customer Service Now Location: ONSITE in Plymouth, MI Duration: 6 month contract to hire Schedule: Mon - friday 8am - 5 pm (training will be first 2 weeks mon-fri 9am-5pm)Pay rate: $18/hrRequired Skills & Experience -1-3+ years of experience in an INBOUND customer service role with recent call center experience - Strong data entry/ typing experience -...
Call Center Representative
3 months ago
WHO WE ARE:
TruStone Financial is a full-service, member-owned credit union that provides simple yet competitive financial tools to empower our members' financial well-being. Founded by teachers in 1939, TruStone Financial has since grown to the second-largest credit union in Minnesota and our 550+ employees serve more than 200,000 members across 23 locations in Minnesota and Wisconsin. Our vision is to create exceptional financial experiences, and to do that we need our exceptional people Join our growing team and help us deliver on our mission to engage, educate and inspire our members to achieve lifelong financial well-being.
WHAT YOU'LL DO:
The Member Service Representative maintains a unique working knowledge of all operational and technical facets of the credit union, its service offerings, benefits, and rules and regulations regarding our members and their accounts. This position is responsible for performing advanced functions and providing universal support for our members related to department operational activities and financial services to effectively serve and resolve all member inquires, concerns and issues. The position of Member Service Representative also is required to be fully knowledgeable, up-to-date with changing policies and procedures and skilled in all functional areas of the credit union and is required to provide leadership, training and support, both technical and operational, to co-workers and other credit union staff. The position requires exercising independent judgment and decision making skills while safeguarding member information and maintaining professionalism in a fast paced environment.
WHAT YOU'LL BRING:
Availability to work 40 hours per week Monday through Friday between the hours of 9:30am - 6:00pm and rotating Saturdays 9:00am - 1:00pm at our Plymouth Corporate office; non-exempt.
In addition:
- High School Diploma or equivalent.
- 1+ years of related financial or customer services experience, preferred.
- Excellent customer service and sales skills.
- Experience in computer systems with MS Office experience preferred.
- Math aptitude and keyboarding skills.
- Excellent verbal and written communication skills.
- Ability to work as a team player being flexible and dependable.
- Ability to work independently while displaying initiative and decision making skills.
- Ability to maintain a high level of professionalism while working under pressure.
- General knowledge and experience working with mobile devices (iPhones, iPads, androids, tablets, etc.) and their operating systems.
- Ability to use excellent customer service skills providing high quality, professional support over the phone.
- Compliance with the Bank Secrecy Act and all its provisions.
- Ability to pass a pre-employment drug test and various background checks.
- Regular and reliable attendance at the workplace.
WHAT WE OFFER:
- Competitive pay and incentive programs for all positions.
- Health insurance with the ability to choose which plan option is best for you - a Traditional Health Plan or Health Savings Plan.
- Affordable dental and vision insurance coverage.
- Earn 22 days of paid time off annually for full-time employees with an equivalent accrual for part-time employees - and, the longer your tenure, the more PTO you'll have to enjoy.
- 10+ paid holidays each year.
- Up to 16 hours of paid time annually to volunteer for organizations you are passionate about.
- 401(k) with 50% employer match on the first 6% you contribute - plus, after one year of service, an additional 3% safe harbor employer contribution that is immediately 100% vested regardless if you are contributing or not.
- Eligibility for profit sharing opportunities in the form of a contribution to your 401(k) account.
- Employer-paid Short Term and Long Term Disability benefits.
- Employer-provided life insurance up to 2.5x your base salary with the option to purchase additional coverage for yourself, spouse and eligible dependents.
- Reimbursement for higher education expenses of up to $5,250 per calendar year (including tuition, books and activity fees).
- Career development opportunities - including our STEP job shadow program, TruStone Academy certification courses, and more.
- Special employee discounts when you join TruStone Financial as a credit union member.
- Employee activities, events, discounts, and many other great benefits and perks
TruStone Financial Credit Union is an Affirmative Action and Equal Opportunity Employer of Protected Veterans, Individuals with Disabilities and all Protected Classes.
