Director of Operations- Las Vegas Based

1 month ago

Las Vegas, United States Ensemble Therapy Services Full time
At Ensemble Therapy, we're here to help you reach your full potential and improve your quality of life.

Our mission is to provide comprehensive, caring, and convenient board-certified Speech Therapy, Occupational Therapy, Physical Therapy, Applied Behavior Analysis Therapy, and Psychological services to children and adults of all ages and diagnoses. Utilizing a multidisciplinary approach, we provide effective personalized multi-lingual intervention that improves the lives of the individuals and families we serve.

To find out more about our clinic, visit us at www.Ensembletherapyservices.com

 

 

About Ensemble Therapy: Our mission is to provide comprehensive and caring Speech Therapy, Occupational Therapy, Physical Therapy, Applied Behavior Analysis Therapy, and Psychological services to children and adults of all ages and diagnoses. Utilizing a multidisciplinary approach, we provide effective personalized multi-lingual intervention that improves the lives of the individuals and families we serve.

Position Title: Director of Operations- MUST BE BASED IN LAS VEGAS, NV.

 

Job Summary: The Director of Operations is responsible for the day-to-day operational efficiency of the company. As the Director of Operations, the growth and productivity of the administrative and clinical teams will be a priority while maintaining quality of services. The Director of Operations will report to the CFO/COO.  

Job Duties:

Manage patient experience from being a referral up until appointment time with clinician for a multi-disciplinary, multi-site medical organizationOversee the intake and referral process, and client waitlistManage client waitlist strategically, working with COO to determine clinician hiring needs and/or geographic location needsProactively oversee authorization management to ensure patients are seen with proper authorization and reduce retroactive billingsOversee the scheduling department and ensure accurate and efficient scheduling of clients and cliniciansCreate and manage processes for active cancellation management, reducing open slots in provider’s schedules and maximizing utilizationMaintain and consistently improve patient intact SOPs, creating an environment of consistent improvement.Monitor administrative and clinical KPIs and provide support when neededCreate and/or improve operational procedures based on market trends and applicable dataResponsible for meeting and exceeding budget targetsMonitor and oversee data entered in the EMR system to ensure billing accuracyParticipate strategic planning alongside the CFO/COO

 

Knowledge, Skills and Abilities Required:

2-3 years of operations experience in the healthcare field (preferably in a management or director level role)Ability to work both independently and in a team environmentExcellent problem-solving skillsAbility to work with large set of data, and analyze; Advanced Excel Skills preferredAbility to manage in-person, and remote team membersAbility to communicate effectively with staff and business partnersEffective interpersonal skills and the ability to lead various teams across departmentsExcellent verbal and written communication skillsBe highly flexible and have excellent time management skills Be highly collaborative, team-oriented and customer service driven. 

 

Licensing/Credential and/or Education Requirements:

Degree from an accredited university (preferably in business administration or similar)

Physical Requirements:

Ability to stand, walk, and sit frequently or for prolonged periods of time.Lifting/carrying/pushing/pulling up to 25 pounds.Stooping/crouching, reaching/handling/fingering, talking/hearing conversations, and near/far visual acuity/depth perception/color vision/field of vision.Ability to run for brief periods of time to maintain client safetyImproving lives. Helping Others. Giving Hope.

 

 

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