Revenue Cycle Specialist I

2 weeks ago


Phoenix, United States GPW and Associates, Inc. Full time
Since 1998, GPW has been on a mission to deliver unparalleled client experiences. As a leading provider of management, accounting, and tax compliance services, we specialize in supporting Producer Affiliated Reinsurance Companies in the automotive and banking sectors. We also serve Captive Insurance Companies across diverse industries and offer comprehensive Property & Casualty Actuarial Services, including pricing, reserving, and product development for a wide range of insurance coverages. Our unwavering commitment to quality and client success sets us apart as the premier choice in the industry.

The Revenue Cycle Specialist is responsible for managing the entire revenue cycle process to ensure accurate and timely revenue recognition for the company. This role involves invoicing, AR follow up and working closely with various departments to streamline revenue operations. The ideal candidate will have a background in billing or AR, exceptional analytical skills, and experience in revenue cycle management. If you thrive in a dynamic environment and want to collaborate with a talented team of problem solvers, this is a great opportunity for you

Skills and Responsibilities:
  • Perform the end-to-end revenue cycle for an assigned group of clients, from invoicing to cash application.
  • Ensure accurate and timely billing, collections, and reporting.
  • Generate reports and provide insights to senior management for decision-making.
  • Actively seek opportunities to improve revenue recognition by analyzing project data.
  • Work closely with internal departments, external partners and clients to resolve billing issues and improve the customer experience.
  • Serve as a liaison between departments to ensure smooth revenue operations.
  • Address and resolve customer inquiries and disputes related to billing and payments.
  • Provide excellent customer service to maintain strong client relationships.
  • Facilitate and attend conference calls and meetings with internal and external partners, including clients.

Requirements:
  • Minimum of 5 years of experience in revenue cycle management, billing, or related financial roles.
  • Experience with ERP systems and billing software (Sage Intaact preferred)
  • Strong analytical and problem-solving skills.
  • Excellent written and verbal communication skills and ability to interact directly with clients via phone and email.
  • Proficiency in Microsoft Office Suite, especially Excel (and Microsoft Dynamics experience is a plus).
  • Ability to work independently and collaboratively in a fast-paced environment.
  • Strong attention to detail and organizational skills.
  • Awareness of SalesForce is a plus.

Industry Leading Benefits:
  • Medical and Dental coverage available on the 1st of the month following 30 days of employment with the monthly premium to cover the Employee paid by GPW
  • 401k plan which is 100% vested with immediate eligibility
  • 401k Company Match (60% match up to 6% of compensation) and Profit Sharing (3% Safe Harbor contribution plus the potential for an annual discretionary contribution of up to 7% based on the execution of company goals
  • 18 Days of PTO in first year + 7 Paid Holidays
  • Tuition Reimbursement
  • Hybrid Work Environment


We are proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, national origin, ancestry, gender, gender identity and/or expression, genetic information, veteran status, disability, citizenship status, marital status, pregnancy, or any other characteristic protected by federal, state, or local employment discrimination laws.

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