Asset Management, Digital Product Owner

4 weeks ago

Brooklyn, United States JPMorgan Chase Full time

Job Description
You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.
As a Digital Product Owner in the Asset Management team at J.P. Morgan, you will lead the digitization of a suite of client-facing capabilities. You will focus on delivering superior client experiences and operational efficiencies. This role requires an entrepreneurial and innovative mindset, with a strong bias for ownership and action. You will work closely with a large team of engineers and designers to develop admired applications, following lean best practices in an agile framework.
Job responsibilities

  • Deliver meaningful contributions to business transformation strategy across lines of business, using digital technologies as a way to deliver tangible operational efficiencies through self-service, automation and straight through processing
  • Lead agile product delivery across the full lifecycle; research and design, business readiness and controls, managing delivery, creation and delivery of user stories, measurement of adoption and ongoing enhancements
  • Demonstrate executive decision-making within workstream regarding the optimal path to meet business objectives and satisfy client needs
  • Act as a subject matter expertise in digital product ecosystem, leading and facilitating agile ceremonies, managing a customer-facing client experience and integrated source systems
  • Represent workstream roadmap and present frequent updates to key senior stakeholders; cultivating partnerships and engaging peers to drive production adoption targets and communication strategies
  • Embody true \"customer-obsession\" in identifying and leveraging data and varying forms of internal / customer feedback to inform initial digital product design and ongoing enhancements
  • Validate requirements and specifications, align priorities with Objectives and Key Results, own the backlog, and partner with design and engineering to follow through to execution and adoption


Required qualifications, capabilities, and skills

  • Self-starter with a record of exceptional work in business process re-engineering and digital delivery; strong sense of ownership and accountability
  • Curious, pragmatic, business oriented, people person
  • Analytical, research driven with experience in data synthesis and analysis
  • Outstanding, proactive communication skills
  • Ability to contribute individually and lead, manage or participate in cross-functional teams
  • Unshakeable belief in the importance of user experience; comfortable running product demos with internal and external stakeholders


Preferred qualifications, capabilities, and skills

  • Relevant experience in digital product management, preferably in roles focusing on process improvement through digitization of the client experience
  • Experience with agile and lean software development frameworks and leading balanced teams to successful business outcomes
  • Proven track record driving user-centric delivery, leveraging research and user testing to build products with a strong market fit and exceptional experience, thoughtfully rolled out to maximize business benefit and client adoption
  • Unshakeable belief in the importance of user experience
  • Institutional business knowledge, a plus


About Us
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans
About the Team
J.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.

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