Service System Analyst

Found in: beBee S US - 2 weeks ago


PHOENIX, United States Atechstar Full time

Job Description Department of Economic Security Division of Developmental Disabilities is seeking an experienced and highly motivated individual to join our team as a Service Desk Analyst.This position under general supervision Enters problem information into an automated issue tracking system; Researches pended encounters Corrects pended encounters either directly or through working directly with vendors Reports on resolution of pended encounters; Runs scheduled production jobs; Prepares statistical reports on help desk utilization; Manages Roster Mismatch process to maintain accuracy of client eligibility records; Manages Client Transmit process to maintain accuracy of client placement records in sync with AHCCCS client records; Creates reusable tools to aid in problem resolution. Provides ad hoc training/guidance to system users in response to help requests. Maintains Production Schedule and runs scheduled production jobs. Thoroughly documents requests for help and problem resolution details. Analyzes data to maintain accuracy of system client information and prepares reports of various types including graphs charts diagrams. Tests new production releases.Key skills Customer service skills. Quality of work. Meeting performance metrics or standards.


  • Service System Analyst

    Found in: beBee jobs US - 2 weeks ago


    Phoenix, Arizona, United States Atechstar Full time

    Job Description Department of Economic Security Division of Developmental Disabilities is seeking an experienced and highly motivated individual to join our team as a Service Desk Analyst.This position under general supervision Enters problem information into an automated issue tracking system; Researches pended encounters Corrects pended encounters either...


  • Phoenix, United States Reliant Capital Full time

    Job DescriptionJob DescriptionAbout Reliant CapitalReliant Capital is a leading private lending platform, serving real estate developers nationwide in the acquisition, renovation, and construction of residential real estate. Founded by a leadership team with a deep understanding and personal experience in virtually every facet of real estate development,...


  • Phoenix, United States Reliant Capital Full time

    Job DescriptionJob DescriptionAbout Reliant CapitalReliant Capital is a leading private lending platform, serving real estate developers nationwide in the acquisition, renovation, and construction of residential real estate. Founded by a leadership team with a deep understanding and personal experience in virtually every facet of real estate development,...


  • Phoenix, United States Universal Technical Institute Full time

    Service Desk Analyst Job Locations US-AZ-Phoenix ID 2024-5678 Type Full-Time Overview Are you ready to be part of the extraordinary future of technical education? Do you thrive in a dynamic, innovative environment where your leadership can make a tangible impact? If so, we want YOU to lead our team...


  • Phoenix, United States Universal Technical Institute Full time

    Service Desk Analyst Job Locations US-AZ-Phoenix ID 2024-5678 Type Full-Time Overview Our Service Desk Analysts are prepared to provide customer centric, first contact support for all user requests. Individuals will respond to support requests of software, hardware, telephony, and network related...


  • Phoenix, United States Universal Technical Institute Full time

    Service Desk Analyst Job Locations US-AZ-Phoenix ID 2024-5678 Type Full-Time Overview Our Service Desk Analysts are prepared to provide customer centric, first contact support for all user requests. Individuals will respond to support requests of software, hardware, telephony, and network related...

  • Service Desk Analyst

    2 hours ago


    Phoenix, United States Universal Technical Institute Full time

    Overview: Are you ready to be part of the extraordinary future of technical education? Do you thrive in a dynamic, innovative environment where your leadership can make a tangible impact? If so, we want YOU to lead our team as the Service Desk Analyst! Position Overview: As a Service Desk Analyst, you'll provide customer centric, first contact support for...


  • Phoenix, United States CareerBuilder Full time

    Business Analyst, Timekeeping Systems Phoenix, AZ ( Hybrid) 12 Months Contract 3 Days a week onsite in PHX. Interviews will be in person. Top 3 To 5 Skillsets / Years Of Experience " Test script creation and pay rules/entitlements testing 3 years " Timekeeping system experience (preferably Infor WFM) 3 years " Agile methodology 3 years " Business...


  • Phoenix, United States HotFoot Recruiters Full time

    HotFoot Recruiters has collaborated with a well-known Software Development Company i n Downtown Phoenix to seek talented Temporary Service Desk Support Analysts . Your daily responsibility is to answer incoming customer service phone calls, address technical issues via email, and problem-solve for their clients. Title : Service Desk Support Analyst Pay Range...

  • Service Desk Support Analyst

    Found in: Appcast US C2 - 2 days ago


    Phoenix, United States HotFoot Recruiters Full time

    HotFoot Recruiters has collaborated with a well-known Software Development Company in Downtown Phoenix to seek talented Temporary Service Desk Support Analysts. Your daily responsibility is to answer incoming customer service phone calls, address technical issues via email, and problem-solve for their clients.  Title: Service Desk Support Analyst  Pay...


  • Phoenix, United States First Citizens Bank Full time

    Overview This position leads analytic efforts, delivers strategic insight, and acts as a technical expert for business systems within the Bank. Performs at the highest level of service complexity in support of system operations, performance, and usage. Develops advanced solutions and specifications to resolve process issues, which may involve elements of...


  • Phoenix, United States HotFoot Recruiters Full time

    HotFoot Recruiters has collaborated with a well-known Software Development Company in Downtown Phoenix to seek talented TemporaryService Desk Support Analysts. Your daily responsibility is to answer incoming customer service phone calls, address technical issues via email, and problem-solve for their clients.Title: Service Desk Support AnalystPay Range:...

  • Service Desk Analyst

    Found in: Resume Library US A2 - 2 days ago


    Phoenix, Arizona, United States Universal Technical Institute Full time

    Overview: Are you ready to be part of the extraordinary future of technical education? Do you thrive in a dynamic, innovative environment where your leadership can make a tangible impact? If so, we want YOU to lead our team as the Service Desk Analyst!   Position Overview: As a Service Desk Analyst, you'll provide customer centric, first contact support...

  • Service Desk Analyst

    Found in: Resume Library US A2 - 1 week ago


    Phoenix, Arizona, United States Universal Technical Institute Full time

    Overview: Our Service Desk Analysts are prepared to provide customer centric, first contact support for all user requests. Individuals will respond to support requests of software, hardware, telephony, and network related issues, and these requests are handled via phone, chat, and web portal tickets. In this role an analyst must identify and resolve issues...

  • Service Desk Analyst

    Found in: Resume Library US A2 - 6 days ago


    Phoenix, Arizona, United States Universal Technical Institute Full time

    Overview: Our Service Desk Analysts are prepared to provide customer centric, first contact support for all user requests. Individuals will respond to support requests of software, hardware, telephony, and network related issues, and these requests are handled via phone, chat, and web portal tickets. In this role an analyst must identify and resolve issues...

  • Sr Business Analyst

    1 week ago


    Phoenix, United States Republic Services, Inc. Full time

    The Senior Business Analyst analyzes the needs of the Companys most complex functional business areas within Republic Services providing recommendations on system solutions or procedures. As the liaison between the business and IT department, the Se Business Analyst, Analyst, Business, Business Systems, Project Management, IT, Technology

  • Business Analyst

    6 days ago


    Phoenix, United States Republic Services, Inc. Full time

    The Business Analyst is responsible for analyzing the needs of the various functional business areas within Republic Services and recommends system solutions or procedures. As a liaison between the business and IT department, the Business Analyst ens Business Analyst, Business, Analyst, Technology, IT


  • Phoenix, United States Cesar Chavez Foundation Full time

    **SUMMARY**: The Analyst is responsible for the setup, oversight, data entry, and delivery of reporting obligations due to lenders, investors, and regulatory agencies. The Analyst is responsible for system administration and maintenance of internal and external systems (Yardi Report Scheduler, Smartsheet, and various third-party systems). The Analyst works...

  • Business Systems Analyst II

    Found in: Resume Library US A2 - 1 week ago


    Phoenix, Arizona, United States First Citizens Bank Full time

    Overview: This position is responsible for providing advanced technical and operational business system support. Performs needs assessments to determine business requirements, and implements functional specifications to assigned systems. Ensures that developed solutions support Bank objectives through reporting and analysis activities. May involve elements...


  • Phoenix, United States CHS Inc Full time

    CHS Inc. is a leading global agribusiness owned by farmers, ranchers and cooperatives across the United States that provides grain, food and energy resources to businesses and consumers around the world. We serve agriculture customers and consumers across the United States and around the world. Most of our 10,000 employees are in the United States, but today...