IT Production Specialist Sr

4 weeks ago

Memphis, United States Motion Recruitment Full time
Our client is looking for a IT Production Specialist Sr on a 11 -month contract in Memphis, TN.

Join over 20,000 employees at this global company specializing in technology-enabled claims and risk management solutions. You will be part of a culture that is constantly recognized for progressive, inclusive employment practices, and be part of a bigger movement to simplify complexities in the areas of workers compensation, liability, property, disability, and absence management.
You will work alongside some of the smartest minds in the industry who are excited to share their knowledge and to learn from you.

Contract Duration: 11 Months

Required Skills & Experience High School Graduate/GED. 4 years' experience with IBM Sterling B2Bi/PCM. 2 years' experience working out of a ticket queue with defined SLAs. Ability to maintain scheduled jobs in high data flow environment. Knowledge of file encryption software (PGP & GPG). Ability to work effectively in a high change environment. Excellent oral and written communication skills, including presentation skills. PC literate, including Microsoft Office products. Analytical and interpretive skills. Strong organizational skills. Excellent interpersonal skills. Ability to create and complete comprehensive, accurate and constructive written reports. Ability to work in a team environment. Ability to meet or exceed Performance Competencies. Desired Skills & Experience Bachelor's degree from an accredited college or university. Four (4) years' with IBM Sterling B2Bi/PCM required. Two (2) years’ experience with Tidal TWA application experience. Two (2) years' AIX, Linux Server, and SFTP Server experience and two (2) years' experience in Unix scripting and maintaining scheduled services. Two (2) years customer service experience in claims management or insurance environment. 2 years’ experience with Tidal TWA. 2 years' experience with Progress Messageway. 2 years' experience UNIX/Linux administration/navigational knowledge. 2 years' experience UNIX SFTP and FTP server administration. 1 years' experience with SQL queries in Oracle and MS SQL.
What You Will Be Doing
Tech Breakdown To lead the flow of production system and process; to ensure production application and processes are executing as designed. Research and resolve complex technical problems or data discrepancies reported by client. Responsible for maintaining and upgrading corporate systems. Act as client support by identifying and responding to technical and non-technical issues or questions from internal and external customers. Gather data for the client documenting the overall system and how it works. Work with development staff on creating and implementing production schedules. Review and maintains updated user documentation as needed. Performs other duties as assigned. Supports the organization's quality program(s).

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