Lead, Quality Management

6 days ago


Miami Miami, United States Royal Caribbean International Full time
Journey with us Combine your career goals and sense of adventure by joining our exciting team of employees. Royal Caribbean Group is pleased to offer a competitive compensation & benefits package, and excellent career development opportunities, each offering unique ways to explore the world.

Essential Duties and Responsibilities:
  • Support with the development of Quality Management process and Framework andDevelop a Quality management plan
  • Lead the Quality Management reviews for Newbuild on a quarterly basis
  • Review and evaluate company procedures and reports to identify hidden risks or common issues.
  • Support Newbuild with self-reported non-compliance items
  • Lead scheduling and coordination for Internal and external Audits
  • Ensure the proper tracking and update of audit finding and action plans
  • Conduct detailed reviews of SQM policies and procedures and including periodic reviews, updates, and version control
  • Perform periodic audits on company procedures and processes.
  • Establish compliance operational strategies by evaluating trends, establishing critical measurements, accumulating resources, resolving problems, and implementing change.


Additional Responsibilities:
  • Lead, as required, Enterprise Quality Management working sessions.
  • Ability to be hands on and personally execute on deliverables.
  • High energy and a desire to work in a results-oriented, dynamic, rapid-growth global company.
  • Comfortable dealing with ambiguity and creative in working with incomplete information.
  • Manage multiple priorities and projects and communicate the progress of the projects to the team and business partners.
  • Work to improve and deliver enhancements to existing tools through implementing recommendations made through internal reporting/validation reporting or external benchmarking.


Qualifications and Education:
  • Bachelor's degree in a relevant field such as finance, business administration, Engineering or risk management. Advanced degrees, such as a master's in risk management or an MBA, Preferred
  • Previous experience with Auditing, Risk, Quality, ISO 9001 Standards
  • Certified Risk Manager (CRM), Financial Risk Manager (FRM), or Chartered Enterprise Risk Analyst (CERA) Preferred
  • At least 10 years of Project Management experience leading cross functional projects and programs in Risk
  • Requires knowledge of operational risk management practices for a significant, complex and/or large-scale business
  • Strong analytical skills to assess and quantify risks effectively. This includes the ability to analyze financial data, market trends, and other relevant information to make informed decisions.
  • Excellent written and oral communication skills


We know there's a lot to consider. As you go through the application process, our recruiters will be glad to provide guidance, and more relevant details to answer any additional questions. Thank you again for your interest in Royal Caribbean Group. We'll hope to see you onboard soon

It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law. Royal Caribbean Group and each of its subsidiaries prohibit and will not tolerate discrimination or harassment.

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