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Inside Sales
1 month ago
About the Role:The primary responsibility of this position will be to provide phone and computer-based customer service, and to sell goods and services to accounts and prospects. The position requires frequent inbound and outbound phone calling. The position requires significant over the phone relationship development, account management, and some prospecting to support our overall goal of sustained year-over-year growth.This position is an Inside Sales opportunity that may lead to other positions with the company – such as Outside Sales, Marketing, Sourcing, Operations, and eventually into Management and Leadership. This position is a member of our Customer Service team in Byron Center.Responsibilities and Duties:
Sell goods and services to accounts and prospects to support the overall goal of sustained growthConduct frequent inbound and outbound phone callsDevelop over the phone, computer-based, and in-person customer service relationshipsGrow technical knowledge of parts essential to the heavy-duty vehicle aftermarketUse of catalogs and parts manuals to identify and sell heavy duty truck and trailer parts.Suggest sale of related parts when identical replacements are not availableKeep current on new products and product updatesAnswer customer questions about products, prices, availability, and product features.Other tasks as assignedQualifications:High School Diploma (GED) – Required1-3 years of sales and/or customer service experience – RequiredBachelor's Degree in Sales, Business, or Management – PreferredExperience with Heavy Duty Truck and Trailer Parts – PreferredAbility to provide outstanding, friendly, and professional customer serviceAbility to multitask and handle multiple accountsAbility to sit, stand, bend, kneel, stoop and lift/move up to 75lbs individually and up to 100lbs during team lifts (if needed)Candidates must be able to pass a background check, drug test and/or MVR check, if needed.Benefits:Affordable Medical, Dental, and Vision Insurance401(k) Company MatchLife Insurance/Accidental Death/Long Term Disability – Company PaidSupplemental Life InsurancePTO after 30 daysPaid Holidays after 30 daysParental Leave after 6 Months of HireEmployee Assistance Program (EAP)***Employees are eligible for benefits the 1st of the month following 60 daysWhy work for HTI?New Life is a division of Hinton Transportation Investments, Inc. HTI is an industry leader in heavy-duty truck and trailer parts sales. The organization has over 30 locations nationwide and globally. Hinton prides itself on internal upward mobility, leading to more opportunities for YOUHinton Transportation Investments is an Equal Opportunity Employer.