Medical Support Assistant
3 weeks ago
The VA Northeast Ohio Healthcare System is recruiting for multiple Medical Support Assistants for all shifts. The Medical Support Assistant will function in Patient Care Administrative Service (PCAS).
Duties
Duties of this position include but are not limited to:
- Scheduling appointments
- Interpreting and verifying provider orders in accordance with VHA national scheduling guidelines.
- Scheduling, canceling, rescheduling patient's appointments and/or consults.
- Preparing the clinic for visits.
- Monitoring both inpatient and outpatient appointment for areas of responsibility.
- Verifying and updating demographics and insurance information.
- Processing emergency and non-emergency transfers to other VA facilities or private hospitals.
- Performing basic eligibility, co-pays, and preauthorization requirements for specific coverage
- First Shift is from 7:30 am to 4:00 pm, Monday through Friday.
- Second Shift is from 3:30 pm to 12:00 am. Monday through Friday.
- Third Shift is from 12:00 am to 8:00 am. Monday through Friday.
Virtual: This is not a virtual position
Functional Statement #: Medical Support Assistant / 91460-A, 91461-A, & 91462-A
Relocation/Recruitment Incentives: Not Authorized
Permanent Change of Station (PCS): Not Authorized
Financial Disclosure Report: Not required
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