TEMP BPO Analyst

4 weeks ago

Sun City, United States NTT DATA Services Full time

Req ID: 294033 

NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a TEMP BPO Analyst to join our team in Sun City, Arizona (US-AZ), United States (US).

• Processing enrollment of Medicare members including first-time enrollment and member modifications
• Manage work activities in your work queue (i.e. enrollment missing information, enrollment with effective date change)
• Interface with other system applications for research and, where applicable, updating them with actions/outcomes of enrollment activity
• May also support on one or more of the following enrollment support functions
o Update Excel spreadsheets to track workflow of various special assigned projects
o Outbound Enrollment Verification member calls
o Answer incoming agent/broker calls regarding special needs (low income) enrollment plans
o Post Enrollment functions such as determining member paid penalties
• Meet monthly established quality and productivity goals on a consistent basis
• Follow work instructions regarding enrollment tasks

About NTT DATA Services

NTT DATA Services is a recognized leader in IT and business services, including cloud, data and applications, headquartered in Texas. As part of NTT DATA, a $30 billion trusted global innovator with a combined global reach of over 80 countries, we help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge-to-cloud infrastructure services, BPO, systems integration and global data centers. We are committed to our clients’ long-term success. Visit nttdata.com or LinkedIn to learn more.

NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.

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