Current jobs related to Front Desk Agent - Minneapolis - Great Wolf Lodge

  • Front Desk Agent

    3 months ago

    Minneapolis, United States The Marcus Corporation Full time

    Marcus Hotels & Resorts is seeking a Front Desk Agent to be part of our team as we expand our portfolio. Our newest addition, The Lofton Hotel, is a downtown Minneapolis, full-service, $15 M revenue property that is the first hotel in the Tapestry Co Front Desk, Agent, Hotel

  • Front Desk Agent

    4 weeks ago

    Minneapolis, United States Aimbridge Hospitality Full time

    Aimbridge Hospitality - Marquette Minneapolis [Guest Service / Concierge] As a Front Desk Agent at Aimbridge Hospitality, you'll: Greet and welcome all guests approaching the Front Desk; Maintain proper operation of the telephone switchboard; Handle requests for information, mail and messages; Answer guest inquiries about hotel service facilities and hours...

  • Front Desk Agent

    1 month ago

    Minneapolis, United States Aimbridge Hospitality Full time

    Aimbridge Hospitality - Marriott Minneapolis NW [Guest Service / Concierge] As a Front Desk Agent at Aimbridge Hospitality, you'll: Greet and welcome all guests approaching the Front Desk; Maintain proper operation of the telephone switchboard; Handle requests for information, mail and messages; Answer guest inquiries about hotel service facilities and hours...

  • Front Desk Agent

    2 weeks ago

    Minneapolis, United States HYATT Hotels Full time

    Hyatt Hotels - 425 7th Street South [Guest Service / Concierge] As a Front Desk Agent at Hyatt Hotels, you'll: Greet and register the guest, provide outstanding guest service during their stay, and settle the guest's account upon completion of their stay; Register guests making and modifying reservations; Perform hotel operator and concierge duties; Provide...

  • Front Desk Hospitality Agent

    2 weeks ago

    Minneapolis, Minnesota, United States Sonder Holdings, Inc. Full time

    About SonderSonder is a hospitality company that offers a unique and personalized experience for its guests. We are committed to providing exceptional service and creating a welcoming environment for all our guests.The OpportunityWe are seeking a skilled and experienced Front Desk Hospitality Agent to join our team. As a Front Desk Hospitality Agent, you...

  • Front Desk Agent

    1 month ago

    Minneapolis, United States Aimbridge Hospitality Full time

    Aimbridge Hospitality - Hyatt Place Minneapolis Downtown [Guest Service / Concierge] As a Front Desk Agent at Aimbridge Hospitality, you'll: Greet and welcome all guests approaching the Front Desk; Maintain proper operation of the telephone switchboard; Handle requests for information, mail and messages; Answer guest inquiries about hotel service facilities...

  • Front Desk Agent

    1 month ago

    Minneapolis, United States CSM Corporation Full time

    Front Desk Agent is responsible for anticipating guest needs, providing solutions to ensure guest satisfaction and exceed their expectations. Adheres to the company's standards of quality and professionalism. - Anticipates and responds to guests in a Front Desk, Agent, Yard, Property Management, Hotel

  • Front Desk Agent

    3 months ago

    Minneapolis, United States The Marcus Corporation Full time

    Marcus Hotels & Resorts is seeking a Front Desk Agent to be part of our team as we expand our portfolio. Our newest addition, The Lofton Hotel, is a downtown Minneapolis, full-service, $15M revenue property that is the first hotel in the Tapestry Collection by Hilton in Minnesota. Marcus Hotels & Resorts, a division of The Marcus Corporation, has a rich 60...

  • Front Desk Representative

    2 months ago

    Minneapolis, Minnesota, United States MCR Hotels Full time

    {"title": "Front Desk Agent", "description": "Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at MCR Hotels. As a Front Desk Agent, you will be responsible for providing exceptional guest service, managing the front desk operations, and ensuring a seamless experience for our guests.Key ResponsibilitiesProvide...

  • Front Desk Manager

    4 weeks ago

    Minneapolis, Minnesota, United States Shaner Hotel Group Full time

    Job Title: Front Desk SupervisorShaner Hotel Group is seeking a highly skilled and experienced Front Desk Supervisor to join our team at the Residence Inn Minneapolis Edina. As a key member of our hotel staff, you will be responsible for providing exceptional customer service, ensuring seamless front desk operations, and leading a team of front desk...

  • Front Desk Representative

    4 weeks ago

    Minneapolis, Minnesota, United States Davidson Hospitality Group Full time

    Front Desk Agent Job DescriptionAt Davidson Hospitality Group, we're seeking a skilled Front Desk Agent to join our team at the Emery Hotel, Autograph Collection in Minneapolis. As a Front Desk Agent, you'll be the first point of contact for our guests, providing exceptional service and ensuring a seamless experience.Responsibilities:Greet and welcome guests...

  • Front Desk Representative

    2 weeks ago

    Minneapolis, Minnesota, United States Davidson Hospitality Group Full time

    Front Desk Agent Job DescriptionAt Davidson Hospitality Group, we're seeking a highly skilled and enthusiastic Front Desk Agent to join our team. As a Front Desk Agent, you will be the first point of contact for our guests, providing exceptional service and ensuring a seamless experience.Responsibilities:Greet and welcome guests with a warm and friendly...

  • Front Desk Representative

    2 weeks ago

    Minneapolis, Minnesota, United States Davidson Hospitality Group Full time

    Front Desk Agent RoleAt Davidson Hospitality Group, we're seeking a skilled Front Desk Agent to join our team. As a key member of our front office staff, you'll be responsible for delivering exceptional guest experiences.Key Responsibilities:Guest Greeting and Check-in/Check-out: Welcome guests with a warm and friendly attitude, ensuring a smooth and...

  • Front Desk Representative

    2 weeks ago

    Minneapolis, Minnesota, United States The Marcus Corporation Full time

    We are seeking a skilled Front Desk Agent to join our team at The Marcus Corporation.As a Front Desk Agent, you will be responsible for providing exceptional customer service to our guests, ensuring a seamless and enjoyable experience.Key responsibilities include:Welcoming guests and checking them in and out of their roomsResponding to guest requests and...

  • Front Desk Associate

    5 days ago

    Minneapolis, Minnesota, United States Midas Hospitality Full time

    Job SummaryMidas Hospitality is seeking a skilled Front Desk Agent to provide exceptional guest experiences at our Home2 Suites hotel in Brooklyn Park, MN.This role involves greeting and registering guests, assigning rooms, and handling various inquiries and requests.The ideal candidate will possess excellent communication skills, a customer-centric...

  • Front Desk Representative

    4 weeks ago

    Minneapolis, Minnesota, United States Great Wolf Resorts Full time

    Front Desk AgentAt Great Wolf Resorts, we're looking for a skilled Front Desk Agent to join our team. As a Front Desk Agent, you'll be the first point of contact for our guests, ensuring a warm and welcoming experience from the moment they arrive.Key Responsibilities:Welcome guests and provide exceptional customer serviceRegister guests and assign...

  • Front Desk Representative

    6 days ago

    Minneapolis, Minnesota, United States Aimbridge Hospitality Full time

    Front Desk Agent Role at Aimbridge HospitalityAimbridge Hospitality is seeking a skilled Front Desk Agent to join our team. As a Front Desk Agent, you will be responsible for:Greeting and Welcoming GuestsMaintaining the Telephone SwitchboardHandling Guest Inquiries and RequestsManaging Check-Ins and Check-OutsDelivering Excellent Guest ServiceKey...

  • Front Desk Representative

    2 weeks ago

    Minneapolis, Minnesota, United States Sage Hospitality Full time

    Job Title: Front Desk AgentJob Summary:We are seeking a highly organized and customer-focused Front Desk Agent to join our team at Sage Hospitality. As a Front Desk Agent, you will be responsible for providing exceptional service to our guests, responding to their inquiries, and ensuring a smooth and efficient check-in and check-out...

  • Front Desk Representative

    2 weeks ago

    Minneapolis, Minnesota, United States Aimbridge Hospitality Full time

    Front Desk Agent Role at Aimbridge HospitalityAimbridge Hospitality is seeking a skilled Front Desk Agent to join our team. As a key member of our hospitality team, you will be responsible for providing exceptional guest service and ensuring a seamless check-in and check-out experience.Key Responsibilities:Greet and Welcome Guests: Create a warm and...

  • Front Desk Representative

    6 days ago

    Minneapolis, Minnesota, United States Sage Hospitality Full time

    Front Desk Agent Job DescriptionAbout the Role:We are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Sage Hospitality. As a Front Desk Agent, you will be the first point of contact for our guests, providing exceptional service and ensuring a seamless experience.Key Responsibilities:Check-in and check-out guests in a timely...

Front Desk Agent

2 months ago

Minneapolis, United States Great Wolf Lodge Full time
Job Description

Pay: $16.75 per hour


At Great Wolf, ourFront Desk Agentensures an efficient, informative and professional check in/out process so our guests can focus on enjoying all of the amenities the lodge has to offer. Many times as the first point of contact the Front Desk Agent helps create a positive first impression of our resort.


Hiring immediately with full-time, part-time, and flexible scheduling

Join our Pack:

* Grow your career: A great place to start or advance your career with cross-training, scholarship fund, and talent development programs at all levels

* Great Perks: Take advantage of exclusive perks for you, your family, and friends - including discounted vacations and employee referral incentives

* Learn While You Earn: Gain access to Great Wolf University for on-the-job training, functional, and leadership training

* Prioritize Your Well-Being: We offer flexible scheduling, access to a holistic wellness program and technology, and support through our Employee Assistance Program and Employee Relief Fund

* Celebrate Your Uniqueness: Join a team that cheers for diversity and inclusion through programs that make everyone feel welcome and recognized.

Benefits:

  • Medical, Dental, and Vision insurance
  • Health savings account
  • Telehealth resources
  • Life insurance
  • 401K with employer match
  • Paid vacation time off
  • Paid parental leave


Essential Duties & Responsibilities

  • Welcomes guests by greeting, answering questions, responding to requests
  • Registers guests by obtaining or confirming room requirements, verifying pre-registration, assigning rooms, obtaining information and signatures, issuing guest room keys
  • Establishes credit by verifying credit cards or obtaining cash
  • Directs guests to room by showing location on resort map
  • Conveys information to guests by receiving and transmitting messages, mail, facsimiles, packages, etc.
  • Provides concierge duties to guests by answering any inquiries regarding resort and other services guests may require, such as entertainment, shopping, business, and travel
  • Maintains records by entering room and guest account data
  • Collects revenue by entering services and charges, computing bills, obtaining payment
  • Makes resort and other reservations by entering or telephoning requirements, checking availability, confirming requirements
  • Secures guest's valuables by processing lost and found to the housekeeping department
  • Confirms guest identity for registering guests
  • Maintains a safe working environment by verifying, reporting and acting in a safe manner


Basic Qualifications & Skills

  • High School Diploma (or equivalent education/experience)
  • Must be flexible regarding schedule, based on business demands
  • Previous experience demonstrating strong customer service
  • Successful completions of a criminal background check and drug screen


Desired Qualifications & Skills

  • Ability to multi-task and prioritize a variety of tasks with minimal direction
  • Proven teamwork skills
  • Enthusiastic and energetic
  • Excellent communication skills


Physical Requirements

  • Ability to lift up to 30 lbs.
  • Able to sit and/or stand for long periods of time


Application Instructions:

Click on "Apply Now" or chat with a recruiter (bottom of your screen on Great Wolf's website). After a brief application, all qualified applicants will be immediately invited to setup an interview or attend an upcoming hiring event.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)