Night Auditor
1 month ago
The primary duties of the night auditor are to check front office, restaurant and bar accounting records for accuracy, post and balance charges and settlements in a timely and efficient manner and compile information for the financial records. Assist guests with check-in & check-out processes, provide guests with hotel services information, and accommodate guests during their stay in an attentive, courteous and friendly manner.
Essential Job FunctionsThis description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week.
Prepare daily Restaurant Revenue Report data by auditing Micros tapes/journals to breakdown revenue, covers, server's tips paid out and settlements by type and cashier. Run audit reports/journals. Make corrections and adjustments and handle all computer problems that might occur throughout their shift. Input onto the PC revenue/expenses/allowances to generate the daily reports such as the Guest Ledger Summary and the Daily Restaurant Summary. Balance all revenue and settlement accounts nightly, maintain files and reset the system for next day operations. Perform other duties and responsibilities asked by the Controller and the Assistant Controller based upon department needs. Ensure all reports and back-up vouchers are complete and filed properly. Ensure all necessary copies of documents/back-up and reports of daily work are distributed to the proper person (i.e. A/R, A/P, and Payroll). Review and correct discrepancies in the Front Desk System. Coordinate with the front desk and restaurants/bars closing to facilitate a smooth operation of file maintenance and reset of system totals for next day operations. Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions. Complete the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rate. Make appropriate selection of rooms based on guest needs. Code electronic keys, certificates, and coupons as appropriate. Requires continual standing and movement throughout front office areas. Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash; make change and balance as assigned house bank. Accept and record vouchers, travelers checks, and other forms of payment. Perform accurate, moderately complex arithmetic functions using a calculator. Post charges to guest rooms and house accounts using the computer. Promptly answer the telephone using positive and clear English communication. Input messages into the computer. Retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested. Adheres to all company policies and procedures. Follows safety and security procedures and rules. Knows department fire prevention and emergency procedures. Utilizes protective equipment. Reports unsafe conditions to supervisor/manager. Reports accidents, injuries, near-misses, property damage or loss to supervisor/manager. Provides for a safe work environment by following all safety and security procedures and rules. All team members must maintain a neat, clean and well groomed appearance. (Specific standards outlined in team member handbook). Assists other Front Desk Personnel when need. Perform any related duties as requested by supervisor/manager. Knowledge, Skills & AbilitiesThe Hotel may consider equivalent combination of acceptable education and experience providing the knowledge, skills and abilities cited below, when applicable.
Knowledge of accounting operations to include all aspects such as accounts receivable accounts payable, etc. Basic mathematical skills and ability to operate a 10-key by touch. Ability to effectively deal with guest and employee concerns in a friendly and positive manner. This involves listening to the nature of concern, demonstrating empathy with the customer and providing positive and proactive solutions. Ability to access and accurately input information using a moderately complex computer. Ability to read, write and speak English sufficient to understand and communicate with employees and guests. Must have excellent telephone etiquette skills. Hearing and visual ability to observe and detect signs of emergency situations. Physical Demands Ability to stand and move throughout front office and continuously performs essential job functions. Lifting up to 25 pounds maximum. Occasional twisting, bending, stooping, reaching, standing, walking. Frequent talking, hearing, seeing and smiling. Apply NowSource: Hospitality Online
-
Night Auditor
2 weeks ago
Houston, United States Holiday Inn Houston IAH Full timeWe are seeking a detail-oriented Night Auditor to join our team. The Night Auditor will be responsible for overseeing the hotel's front desk operations during the night shift, ensuring exceptional guest service and accurate financial transactions. **Responsibilities**: - Conduct the nightly audit process, including reconciling daily transactions and...
-
Night Auditor
3 weeks ago
Houston, Texas, United States Marriott Hotels & Resorts Full timeProvides hotel customer service to guests of hotel by performing the following duties. ESSENTIAL DUTIES AND RESPONSIBILITIES Other duties may be assigned. Greets, registers, suggestively sells hotel rooms, issues room keys, assigns rooms to guests an Night Auditor, Auditor, Audit, Hotel, Accounting
-
Night Auditor
1 month ago
Houston, United States Courtyard by Marriott Full timeJob Summary: The Night Auditor at Courtyard by Marriott - Generation Park, TX is responsible for ensuring the accuracy and completeness of hotel accounting records, monitoring the hotel's front desk operations, and providing exceptional customer service to guests during the overnight shift. This is a full-time, hourly position within the...
-
Night Auditor
2 months ago
Houston, United States Marriott Hotels & Resorts Full timeProvides hotel customer service to guests of hotel by performing the following duties. ESSENTIAL DUTIES AND RESPONSIBILITIES Other duties may be assigned. Greets, registers, suggestively sells hotel rooms, issues room keys, assigns rooms to guests an Night Auditor, Auditor, Audit, Hotel, Accounting
-
Night Auditor
4 weeks ago
Houston, United States Homewood Suites Houston Northwest Cy Fair Full timeWe're in northwest Houston, just off US 290 and minutes from Beltway 8. Less than two blocks from North Cypress Medical Center and Memorial Hermann, our suites offer a comfortable family retreat with fully equipped kitchens and separate living and dining areas. We're currently hiring an experienced **Night Auditor**. The Night Auditor performs all Guest...
-
Night Auditor/Guest Service Agent
1 month ago
Houston, United States Aimbridge Hospitality Full timeThe Night Auditor is responsible for the preparation and disposition of all Night Audit work. Responsible for the front desk operation during the overnight shift (Typically 11 pm-7 am). Primary responsibilities include: registering guests making rese Night Auditor, Guest Service, Auditor, Agent, Hospitality, Audit, Retail
-
Night Auditor
3 weeks ago
Houston, United States Hampton Inn Houston I-10W Energy Corridor Full time**At Moody, we believe that people are the most important ingredient of any business. It’s the people who ultimately determine what can be achieved. That’s why creating a culture based on trust, respect, and hard work is our top priority. We encourage our people to always reach higher, learn more, and live up to their potential, delivering our customers...
-
Night Auditor
3 weeks ago
Houston, Texas, United States Avion Hospitality Full timeJob Type Part-time Description Job Summary The Night Auditor is responsible for the preparation and disposition of all Night Audit work. Responsible for the front desk operation during the overnight shift (Typically 11pm-7am). Primary responsibilities include: registering guests, making reservations, preparing daily reports, balancing transactions, and...
-
Night Auditor
2 weeks ago
Houston, United States Avion Hospitality Full timeJob Summary The Night Auditor is responsible for the preparation and disposition of all Night Audit work. Responsible for the front desk operation during the overnight shift (Typically 11pm-7am). Primary responsibilities include: registering guests, making reservations, preparing daily reports, balancing transactions, and conducting security walks. Education...
-
Night Auditor
3 weeks ago
Houston, United States Avion Hospitality Full timeJob Summary The Night Auditor is responsible for the preparation and disposition of all Night Audit work. Responsible for the front desk operation during the overnight shift (Typically 11pm-7am). Primary responsibilities include: registering guests, making reservations, preparing daily reports, balancing transactions, and conducting security walks. Education...
-
Night Auditor
1 month ago
Houston, United States MCR Hotels Full timeNight Auditor Fairfield Inn and Suites Houston, 4025 Interwood North Parkway, Houston, Texas, United States of America Req #7079 Wednesday, June 12, 2024 The Night Auditor at the Fairfield Inn by Marriott Houston Intercontinental is responsible for the preparation and disposition of all Night Audit work. Responsible for the front desk operation during...
-
Night Auditor
4 weeks ago
Houston, United States MCR Hotels Full timeNight Auditor Fairfield Inn and Suites Houston, 4025 Interwood North Parkway, Houston, Texas, United States of America Req #7079 Wednesday, June 12, 2024 The Night Auditor at the Fairfield Inn by Marriott Houston Intercontinental is responsible for the preparation and disposition of all Night Audit work. Responsible for the front desk operation during the...
-
Night Auditor
1 month ago
Houston, United States Hampton Inn Homewood Suites Houston Downtown Full timeJob DescriptionJob DescriptionJob DescriptionJob Title: Night AuditorThe Night Auditor responsible for the overall operations and appearance of the front desk of a hotel, typically during the overnight shift. The Night Auditor is also responsible for attending to all front office needs, the needs of guests, especially during check-in and check-out and is...
-
Night Auditor
1 month ago
Houston, United States Aimbridge Hospitality Full timeJob Summary The Night Auditor is responsible for the preparation and disposition of all Night Audit work. Responsible for the front desk operation during the overnight shift (Typically 11pm-7am). Primary responsibilities include: registering guests making reservations preparing daily reports balancing transactions and conducting security...
-
Night Auditor
1 month ago
Houston, United States Aimbridge Hospitality Full timeJob Summary The Night Auditor is responsible for the preparation and disposition of all Night Audit work. Responsible for the front desk operation during the overnight shift (Typically 11pm-7am). Primary responsibilities include: registering guests making reservations preparing daily reports balancing transactions and conducting security...
-
Night Auditor
2 weeks ago
Houston, United States TownePlace Suites Marriot Hotel Full time**JOB DESCRIPTION**: Night Auditors are responsible for greeting and registering the guest, providing outstanding guest service during their stay, and settling the guest's account upon completion of their stay. Primary responsibilities include registering guests, making and modifying reservations, hotel operator, and concierge duties. Providing attentive,...
-
Night Auditor
2 weeks ago
Houston, United States Staybridge Suites Houston NW Cypress Crossing Full time**Come Join Our Team!** Currently, we are looking for a top-performing **Night Auditor**. **What is in it for YOU?** **All Associates**: - ON DEMAND PAY (NO FEES!) - Access your pay as you’ve earned it! No cost to you! - Vacation/ Personal days & Holiday pay - Access Perks - Discounts on Travel, Hotels, Food, Entertainment, Shopping, and more! - Brand...
-
Hotel Night Auditor
4 weeks ago
Houston, United States Crowne Plaza Houston Med Ctr-Galleria Area, an IHG Hotel Full timeOur property is seeking a Night Auditor to join our growing group of hospitality professionals. The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer satisfaction. Previous hotel experience is not required but guest service experience is highly preferred. If you...
-
Night Auditor
3 weeks ago
Houston, Texas, United States Best Western Texas City Full time**EXPERIENCE IS REQUIREDWe are looking for a Hotel Front Desk Agent to serve as our guests' first point of contact and manage all aspects of their accommodation. If you have a knack for customer service and work experience in the hotel industry, we'd like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests.**Looking for...
-
Night Auditor
1 month ago
Houston, United States TownePlace Houston Full timeJob Summary The Night Auditor is responsible for the preparation and disposition of all Night Audit work. Responsible for the front desk operation during the overnight shift (Typically 11pm-7am). Primary responsibilities include: registering guests making reservations preparing daily reports balancing transactions and conducting security walks....
