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Spanish - Patient Services Assistant

2 months ago

Dallas, United States Collabera Full time

About the Role:

  • We are seeking a detail-oriented and customer-focused individual to join our team as an Intake Coordinator.
  • The primary responsibility of this role is to provide intermediate-level intake and administrative services for patients being admitted to the hospital or receiving outpatient services.

Responsibilities:

  • Interview patients to obtain demographic information
  • Verify insurance eligibility and obtain insurance authorization
  • Input patient registration information into computer system
  • Provide accurate information to patients and outside entities
  • Discuss financial arrangements with patients and family members
  • Direct patients to correct locations and arrange patient transport
  • Maintain patient charts and inventory of supplies
  • Participate in process improvement initiatives
  • Serve as an onboarding resource for new patient services staff

Education Qualification:

  • High School diploma or GED

Required Skills:

  • Knowledge of patient registration procedures and documentation -
  • Knowledge of medical insurance claims procedures
  • Skill in using personal computers and software applications
  • Interpersonal and customer service skills
  • Verbal and written communication skills
  • Ability to obtain patient demographic information and verify insurance eligibility
  • This job description is intended to outline the essential functions of the role.
  • Management reserves the right to assign or reassign duties as needed.
  • The ability to perform all essential duties, commitment to customer service, integrity, and teamwork are essential for this position.
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