Current jobs related to Member Service Representative - Gainesville - Navy Federal Credit Union

  • Member Services Representative

    1 month ago

    Gainesville, United States Planet Fitness Full time

    Benefits: Employee discounts Flexible schedule Free uniforms Opportunity for advancement Wellness resources Training & development Job Summary The Member Services Representative - Closer creates a positive experience through customer service excellence. Planet Fitness team members are dedicated to delivering exceptional service for prospective members and...

  • Member Service Representative I

    1 week ago

    Gainesville, Virginia, United States Apple Federal Credit Union Full time

    Position OverviewWhy Choose Apple Federal Credit Union?Apple FCU is a community-focused organization that values diversity in the workplace. We recognize that our employees are our greatest asset, and we are dedicated to fostering professional growth and supporting career development. Our comprehensive benefits package includes health, vision, dental...

  • Member Service Representative I

    4 weeks ago

    Gainesville, United States Apple Federal Credit Union Full time

    Job DescriptionJob DescriptionWhy Join Apple?Apple FCU is deeply rooted in the community; we value and embrace workplace diversity. We believe our employees are our most valuable asset, so we are committed to providing professional development and assisting in career journeys. Apple FCU also offers a robust benefits package, including health; vision; dental;...

  • Member Service Representative

    1 month ago

    Gainesville, United States Florida Credit Union Full time

    Job DetailsJob Location 43rd Branch - Gainesville, FL Position Type Full Time DescriptionAbout Us: You look out for our members, and we'll look out for you! At Florida Credit Union, we focus on improving the lives of our Florida neighbors. By identifying their financial needs and appropriate solutions, we try to help every one of our members live the life...

  • Member Service Representative I

    1 week ago

    Gainesville, Virginia, United States Apple Federal Credit Union Full time

    Position OverviewWhy Choose Apple Federal Credit Union?Apple FCU is committed to community engagement and values diversity in the workplace. Our employees are our greatest asset, and we prioritize their professional growth and career development. We offer a comprehensive benefits package that includes health, vision, dental, a 401(k) contribution match,...

  • Member Service Representative

    3 days ago

    Gainesville, Florida, United States Florida Credit Union Full time

    About UsAt Florida Credit Union, we're dedicated to improving the lives of our members and the communities we serve. Our focus is on providing exceptional financial solutions that meet the unique needs of each individual.Job SummaryWe're seeking a motivated and detail-oriented Member Service Representative to join our team. As a key point of contact for our...

  • Member Services

    3 months ago

    Gainesville, United States Georgia Mountain Young Full time

    Job DescriptionJob DescriptionPosition Summary: Delivers excellent service to all members, guests, and program participants. Responds to member and guest needs, promotes memberships and programs, and maintains cleanliness and organization of the lobby area.Essential Functions: Provides excellent service to members, guests, and program participants in the...

  • Member Service Representative

    3 months ago

    Gainesville, United States Navy Federal Credit Union Full time

    / / / Job ID: 49324 **Member Service Representative (Part-Time) - Gainesville** **Location:** VA Gainesville **Full/Part Time:** Part-Time **Regular/Temporary:** Regular Email **Job Description** **YOUR LIFE'S MISSION: POSSIBLE** You have goals, dreams, hobbies and things youre passionate about. **Whats Important to You Is Important to Us** Were looking for...

  • Member Services Representative OPENER 4:30AM

    2 months ago

    Gainesville, United States Planet Fitness Full time

    Job Summary The Member Services Representative will be responsible for opening the club as well as creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. This a full time position. Essential Duties and Responsibilities Open Club, Greet members, prospective members...

  • Customer Service Representative

    3 months ago

    Gainesville, United States Pirate Staffing Corp Full time

    Our team of CSR's are responsible for assisting customers, entering a variety of data daily, answering phones in a professional manner, processing accounts receivable, and assisting other team members. RESPONSIBILITIES Develop and maintain customer r Customer Service Representative, Customer Service, Representative, Retail, Staffing

  • Customer Service Representative

    4 days ago

    Gainesville, Georgia, United States Domino's Pizza LLC Full time

    About the RoleWe're looking for a talented Customer Service Representative to join our team at Domino's Pizza LLC. As a key member of our customer-facing team, you'll be responsible for providing exceptional service to our customers, ensuring their satisfaction with every interaction.Key ResponsibilitiesRespond to customer inquiries and resolve issues in a...

  • Customer Service Representative

    5 days ago

    Gainesville, Florida, United States Domino's Pizza LLC Full time

    Restaurant Team MemberAs a Customer Service Representative at Domino's Pizza LLC, you will be the face of our brand and play a key role in delivering exceptional customer experiences.Key Responsibilities:Provide exceptional customer service and create a positive experience for every customerTake orders accurately and efficiently using our technology and...

  • Customer Service Representative

    3 weeks ago

    Gainesville, United States AmeriVet Veterinary Partners Full time

    Looking for an experienced customer service representative at a very busy veterinary clinic in Gainesville, GA. Duties include but not limited to: preparing charts for patient visits, checking clients in/out, receiving calls on multi phone line system, filing, scheduling appointments and surgeries, confirming appointments for the following day. This is a...

  • Customer Service Representative

    7 days ago

    Gainesville, United States 3eight, inc Full time $40,000 - $50,000

    Job DescriptionJob DescriptionWe are urgently hiring a Entry Level Customer Service Representative to start with one of the most ICONIC Central Florida business firms! We are a business development and account management firm located in the BEST city Ocala. Over the past decade, we have partnered up with brands that have become household names. As a result,...

  • Customer Service Representative

    4 weeks ago

    Gainesville, United States 3eight, inc Full time

    Job DescriptionJob DescriptionWe are urgently hiring a Entry Level Customer Service Representative to start with one of the most ICONIC Central Florida business firms! We are a business development and account management firm located in the BEST city Ocala. Over the past decade, we have partnered up with brands that have become household names. As a result,...

  • Member Service Representative

    2 months ago

    Gainesville, United States Navy Federal Credit Union Full time

    Overview To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificate IRA, revocable trust and estate accounts; Lending products; and credit/debit cards. To perform moderately complex platform banking functions under supervision....

  • Customer Service Representative

    4 weeks ago

    Gainesville, United States 3eight, inc Full time

    Job DescriptionJob DescriptionOur company is hiring for Customer Service Representatives to help the local neighborhoods by offering products and services from our various clientele to increase their brand awareness and community outreach. As a Customer Service Representative, you will be a part of creating and delivering amazing consumer experiences....

  • Customer Service Representative

    4 months ago

    Gainesville, United States Ric Hansen - State Farm Agent Full time

    Job DescriptionJob DescriptionROLE DESCRIPTION:As a Customer Service Representative for Ric Hansen State Farm, you are vital to our daily business operations and customers success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by...

  • Customer Service Representative

    4 months ago

    Gainesville, United States Ric Hansen - State Farm Agent Full time

    ROLE DESCRIPTION:As a Customer Service Representative for Ric Hansen State Farm, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant...

  • Client Services Representative I

    2 weeks ago

    Gainesville, United States University of Florida Full time

    Classification Title: Client Services Representative I Job Description: Works with clients, both internal and external, to ensure that they receive high quality service. Thisincludes preparing AP supplies & patient reports for delivery to clients. Answers incoming phone calls in a pleasant, professional manner. Understands all aspects of thetelephone...

Member Service Representative

1 month ago

Gainesville, United States Navy Federal Credit Union Full time

Overview

To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificate IRA, revocable trust and estate accounts; Lending products; and credit/debit cards. To perform moderately complex platform banking functions under supervision. Provide assistance/training to lower level team members.

This position is eligible for the TalentQuest employee referral program. If an employee referred you for this job, please apply using the system-generated link that was sent to you.

Responsibilities

  • Analyze, research and resolve problems and discrepancies related to member accounts/loans
  • Assist members with submitting consumer/mortgage/equity loan, overdraft protection and credit card applications
  • Counsel current and prospective members about Navy Federal's products and services
  • Ensure cash and other negotiable instruments are handled properly
  • Identify opportunities to cross service products and increase product penetration
  • Perform platform banking functions
  • Assist level I team members
  • Understand and comply with federal and other regulations relating to financial products and services
  • May assist with Branch Office vault opening, closing and balancing procedures
  • May serve as a Branch Office and/or ATM vault custodian
  • Perform other duties as assigned

Qualifications

  • Ability to work independently and in a team environment
  • Working knowledge of savings and checking products, accounts and services
  • May be required to participate and complete specialized training (in Business Services, IRA, MLO, notary, etc.), per business need
  • Effective active listening skills to accurately respond to inquiries and account requests
  • Effective organizational, planning and time management skills
  • Effective research, analytical, and problem solving skills
  • Effective skill building effective relationships through rapport, trust, diplomacy and tact
  • Effective skill exercising initiative and using good judgment to make sound decisions
  • Effective skill maintaining composure in a high production and changing environment
  • Effective skill navigating multiple screens and PC applications and adapting to new technologies
  • Effective skill performing mathematical calculations and working accurately with numbers
  • Effective verbal and written communication skills

Desired Qualifications

  • Experience in member/customer service preferably in a call center, retail banking or financial institution
  • Experience in working in a credit union environment

Hours: Available Monday - Saturday, hours based on business needs.

Location: 7925 Stonewall Shops Square, Gainesville, VA 20155

Based upon business needs, this position may require working at or transferring permanently to neighboring branches within a reasonable commuting distance.

*Candidates who complete an application for the position will be sent a required online assessment to the email address listed in the application. Please be sure to check your spam and junk folders if you do not see the email in your inbox. Completing the assessment is critical to ensure that your application is considered, so please be sure to complete the assessment. To receive assistance in resolving any technical issues with your assessment, please contact our Infor assessment support team at TSCandidateSupport@Infor.com.

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

* Military Times 2022 Best for Vets Employers

* WayUp Top 100 Internship Programs

* Forbes 2022 The Best Employers for New Grads

* Fortune Best Workplaces for Women

* Fortune 100 Best Companies to Work For

* Computerworld Best Places to Work in IT

* Ripplematch Campus Forward Award - Excellence in Early Career Hiring

* Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.