Member Services

3 months ago

Gainesville, United States Georgia Mountain Young Full time
Job DescriptionJob Description

Position Summary:

Delivers excellent service to all members, guests, and program participants. Responds to member and guest needs, promotes memberships and programs, and maintains cleanliness and organization of the lobby area.

Essential Functions:

  1. Provides excellent service to members, guests, and program participants in the branch and on the phone, contributing to member retention.
  2. Interviews and/or tours prospective members; sells memberships.
  3. Builds relationships with members; helps members connect with one another and to the YMCA.
  4. Handles and resolves membership concerns and informs supervisor of unusual situations or unresolved issues.
  5. Applies all YMCA policies dealing with member services.
  6. May monitor the locker rooms as required.
  7. Uses technology systems efficiently and effectively to promote member retention.

NOTE: This job description reflects management’s assignment of essential functions. It does not prescribe or restrict the tasks that may be assigned.

YMCA Competencies (Leader):

Values: Accepts and demonstrates the Y’s values.

Community: Demonstrates a desire to serve others and fulfill community needs.

Inclusion: Works effectively with people of different backgrounds, abilities, opinions, and perceptions.

Relationships: Builds rapport and relates well to others.

Communication: Listens for understanding and meaning; speaks and writes effectively.

Decision-Making: Makes sound judgments, and transfers learning from one situation to another.

Qualifications:

  1. Certifications required within 30 days of hire: CPR/AED, and First Aid.
  2. Excellent interpersonal and problem solving skills.
  3. Ability to connect with people of diverse backgrounds.
  4. Previous customer service, sales or related experience.
  5. Basic knowledge of computers.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • While performing the duties of this job, the employee is regularly required to use a computer for check-in’s/ check-out’s and be able to communicate using a computer and phone/smart device.
  • The employee frequently is required to sit and reach, and must be able to move around the work environment.
  • The employee must occasionally lift and/or move up to 10 pounds.
  • Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust.


  • Member Service Representative

    1 month ago

    Gainesville, United States Florida Credit Union Full time

    Job DetailsJob Location 43rd Branch - Gainesville, FL Position Type Full Time DescriptionAbout Us: You look out for our members, and we'll look out for you! At Florida Credit Union, we focus on improving the lives of our Florida neighbors. By identifying their financial needs and appropriate solutions, we try to help every one of our members live the life...

  • Service Team Member

    3 weeks ago

    Gainesville, United States Michaels Stores Full time

    Store - GAINESVILLE, FL - Deliver friendly customer service, help customers shop our store, and find what theyre looking for. Ensure all customers receive a fast and friendly checkout experience. Complete truck unloading and merchandise duties throu Team Member, Customer Service, Retail, Merchandise, Store

  • Service Team Member

    6 days ago

    Gainesville, United States Michaels Stores Full time

    Store - GAINESVILLE, GA - Deliver friendly customer service, help customers shop our store, and find what theyre looking for. Ensure all customers receive a fast and friendly checkout experience. Complete truck unloading and merchandise duties throu Team Member, Customer Service, Retail, Merchandise, Store

  • Member Services Representative

    1 month ago

    Gainesville, United States Planet Fitness Full time

    Benefits: Employee discounts Flexible schedule Free uniforms Opportunity for advancement Wellness resources Training & development Job Summary The Member Services Representative - Closer creates a positive experience through customer service excellence. Planet Fitness team members are dedicated to delivering exceptional service for prospective members and...

  • Food Service Team Member

    5 days ago

    Gainesville, Georgia, United States Northeast Georgia Health System, Inc Full time

    About the RoleThe Northeast Georgia Health System, Inc. is seeking a skilled and detail-oriented Food Service Team Member to join our team. As a Café Operations Specialist, you will be responsible for the day-to-day operations of our café stations, ensuring that our customers receive exceptional service and high-quality food products.Key...

  • Food Service Team Member

    23 hours ago

    Gainesville, Georgia, United States Northeast Georgia Health System, Inc Full time

    About the RoleThe Northeast Georgia Health System, Inc. is seeking a skilled and detail-oriented Food Service Team Member to join our team. As a Café Worker, you will be responsible for the daily operations of our café stations, ensuring a high level of customer satisfaction and maintaining a clean and safe environment.Key ResponsibilitiesPrepare and serve...

  • Customer Service Team Member

    3 months ago

    Gainesville, United States Cooper Connect Full time

    Job DescriptionJob DescriptionCompany: Chick-fil-A GainesvilleAt Chick-fil-A Gainesville, our vision is to be a bright light in GainesvilleOwner/Operator Michael Clarke started as a Team Member with Chick-fil-A and has been in the business for 14 years. He as been an Owner/Operator for 4 years at Chick-fil-A GainesvilleChick-fil-A Gainesville achieved...

  • Member Service Representative I

    4 weeks ago

    Gainesville, United States Apple Federal Credit Union Full time

    Job DescriptionJob DescriptionWhy Join Apple?Apple FCU is deeply rooted in the community; we value and embrace workplace diversity. We believe our employees are our most valuable asset, so we are committed to providing professional development and assisting in career journeys. Apple FCU also offers a robust benefits package, including health; vision; dental;...

  • Food Service Team Member

    1 week ago

    Gainesville, Georgia, United States SLA Management Full time

    Cafeteria Food Service Worker - Gainesville, GASLA Management is seeking a committed and dependable Cafeteria Food Service Worker to join our team in a school cafeteria setting. This role is essential in enhancing the lunch experience for students, and we are looking for individuals who thrive in a collaborative environment and enjoy contributing positively...

  • Member Service Representative I

    1 week ago

    Gainesville, Virginia, United States Apple Federal Credit Union Full time

    Position OverviewWhy Choose Apple Federal Credit Union?Apple FCU is committed to community engagement and values diversity in the workplace. Our employees are our greatest asset, and we prioritize their professional growth and career development. We offer a comprehensive benefits package that includes health, vision, dental, a 401(k) contribution match,...

  • Member Service Representative I

    1 week ago

    Gainesville, Virginia, United States Apple Federal Credit Union Full time

    Position OverviewWhy Choose Apple Federal Credit Union?Apple FCU is a community-focused organization that values diversity in the workplace. We recognize that our employees are our greatest asset, and we are dedicated to fostering professional growth and supporting career development. Our comprehensive benefits package includes health, vision, dental...

  • Delivery Services Team Member

    3 months ago

    Gainesville, United States Johnstone Supply Full time

    Job DescriptionJob DescriptionJohnstone Supply is scouting a full-time Delivery Services Team Member (Driver) join our Easton, PA team and deliver merchandise to customers in a safe and timely manner.WHY YOU SHOULDOur company cares about career development and believes in investing in our team. We offer our Equipment Delivery Services Team Members (Driver)...

  • Seasonal Service Team Member

    7 days ago

    Gainesville, United States Michaels Full time

    Store - GAINESVILLE, FLQue ferez-vous? Offrir un service à la clientèle amical, aider les clients à magasiner dans notre magasin et à trouver ce qu'ils recherchent. Veiller à ce que tous les clients bénéficient d’un passage rapide et amical aux caisses. Effectuer le déchargement des livraisons par camion et les tâches liées à la présentation...

  • PT Member Service Rep I- Gainesville

    3 weeks ago

    Gainesville, United States Apple Federal Credit Union Part time

    Job DescriptionJob DescriptionWhy Join Apple? Apple FCU is deeply rooted in the community; we value and embrace workplace diversity. We believe our employees are our most valuable asset, so we are committed to providing professional development and assisting in career journeys. Apple FCU also offers a robust benefits package, including health; vision;...

  • Member Service Representative

    3 days ago

    Gainesville, Florida, United States Florida Credit Union Full time

    About UsAt Florida Credit Union, we're dedicated to improving the lives of our members and the communities we serve. Our focus is on providing exceptional financial solutions that meet the unique needs of each individual.Job SummaryWe're seeking a motivated and detail-oriented Member Service Representative to join our team. As a key point of contact for our...

  • Member Service Representative

    2 months ago

    Gainesville, United States Navy Federal Credit Union Full time

    Overview To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificate IRA, revocable trust and estate accounts; Lending products; and credit/debit cards. To perform moderately complex platform banking functions under supervision....

  • Member Service Representative

    3 months ago

    Gainesville, United States Navy Federal Credit Union Full time

    / / / Job ID: 49324 **Member Service Representative (Part-Time) - Gainesville** **Location:** VA Gainesville **Full/Part Time:** Part-Time **Regular/Temporary:** Regular Email **Job Description** **YOUR LIFE'S MISSION: POSSIBLE** You have goals, dreams, hobbies and things youre passionate about. **Whats Important to You Is Important to Us** Were looking for...

  • RecSports Student Assistant – Member Services Associate

    3 weeks ago

    Gainesville, Florida, United States University of Florida Full time

    Classification Title:STU-AST-NON-CLERICAL & ADMINJob Description:The Department of Recreational Sports is currently looking for Member Services Associates to join our energetic team and move Gators toward lifelong wellbeing. We enhance the UF community by encouraging the development of the whole person. We inspire self-discovery and foster a sense of...

  • Sunday Team Member

    11 hours ago

    Gainesville, Florida, United States Nothing Bundt Cakes Full time

    Job SummaryWe are seeking a skilled and dedicated Sunday Team Member to join our team at Nothing Bundt Cakes. As a key member of our production team, you will be responsible for ensuring the highest quality products and exceptional customer service.Key ResponsibilitiesProduction Support: Assist in the preparation and production of our signature bundt cakes,...

  • Member Services Representative OPENER 4:30AM

    2 months ago

    Gainesville, United States Planet Fitness Full time

    Job Summary The Member Services Representative will be responsible for opening the club as well as creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. This a full time position. Essential Duties and Responsibilities Open Club, Greet members, prospective members...