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Assistant General Manager
2 months ago
As Assistant General Manager you will mentor our ambitious TEAM ensuring outstanding guest service and delivering positive guest experiences. In this role you will collaborate with our General Manager to plan and oversee the hotel’s daily operations, and assume responsibilities in their absence.
TEAM Culture:
Our TEAM culture motivates and encourages each individual member to achieve “MORE” in daily life and prosper in their career with company that values them. Our hope is that each day you'll uncover new reasons to love what you do
T.E.A.M = Together Everyone Achieves More
TEAM Benefits:
Bonus Eligible 401k Health/Dental/Vision/Life/Voluntary Insurance TEAM and Travel Discounts Vacation/Well/Holiday Pay Career Advancement Opportunity We are conveniently located within walking distance from multiple public transportation stations for easy commutingFull-Time positions are benefits eligible including time off, travel discounts, medical and other insurance options are also available.
Travel Discounts- With multiple brands and thousands of locations around the world, TEAM are eligible for special travel discounts and sometimes even F&B discounts Get away to relax, visit family or see the World
In this role you will:
As a highly visible member of the property's Leadership Team, the Assistant General Manager serves as a key liaison for hotel guests and functions as a right hand to the General Manager, while concurrently leading the Front Office Team and operations and supporting other operating departments such as Housekeeping, and engineering. The Ideal candidates will be self-motivated, have luxury hotel brand experience, and, most importantly, have a positive solution-based focus while working to maximize the overall efficiency and profitability of the hotel.
Requirements to be successful in this role:
3+ Previous experience in a Hyatt brand setting 3+ years of management experience in the Front Office and Housekeeping. Strong knowledge of software applications, especially Microsoft Office (Word, Excel, PowerPoint) and hotel-specific platforms (OnQ, Opera, Fosse, Lightspeed, HotSOS, GXP, BOB, Kipsu, Slack) Fluency in English: additional languages preferred. Spanish language skills are beneficial Proven success in guest service results. A hospitality management degree is a plus. Strong financial knowledge is required. Ability to work a flexible schedule, including weekends and holidays. Drive for Results demonstrated through successful performance in prior leadership positions. Time management skills to meet commitments across multiple departments and roles. The customer focuses on delivering optimal employee and Customer Satisfaction consistently.Source: Hospitality Online