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Operations Team Leader

2 months ago

Queens, United States BlueTriton Brands Full time

BlueTriton is a leading provider of spring and purified water products - the name behind your favorite bottled water brands. We are proud to offer an extensive portfolio of highly recognizable, responsibly sourced, and sustainably packaged spring water in addition to other quality products and services. Get ready to quench your thirst with exciting possibilities when you join BlueTriton for a fiercely good career doing work that matters.ahead. 

Connected to the communities in which they serve, our ReadyRefresh Drivers are the neighborhood heroes and stewards of our iconic brands, delivering smart lifestyle choices at home and at work. It is time to bring your vision, fresh ideas, and fearless spirit to our team.  What are you waiting for? It’s your time to spring ahead. 

Job Description

Team Leads are ReadyRefresh Ambassadors in the marketplace to foster customer advocacy and create long-term sustainable growth.  In this role, you'll deliver our product to customers with a CDL-required vehicle. You'll cover open routes each day for the branch or zone.  Excellent customer service skills are required, as well as high interaction skills.  Also, you will support branch operations and supervise branch associates daily.

Reporting Location: Long Island City, NY
Pay:  $71,655.00 / year 
Schedule: Monday – Friday (Saturdays dependent on business needs)
Start Time: 7 am until workload completed
Benefits: Medical, prescription, dental, vision, life, and disability insurance, 401(k) with match, company discounts, paid vacation, and much more Employees are eligible for benefit election on day 1 of employment.

Key Responsibilities

  • Overseeing the day-to-day operations of all assigned branches and ensuring efficient performance
  • Improve productivity and streamline branch activities to maximize results and achieve peak performance
  • Execute facility management and safety activities
  • Manage teams of leaders and average of 140+ routes which will vary per location
  • Provide a premium customer/associate experience at every interaction
  • Support the team with decisions and help when needed; communicate and actively participate within the team; problem solve and manage conflict within the team; provide coaching/feedback where appropriate; train new hires; coach/teach upselling techniques
  • Behave in a way that ensures safety for themselves and others by operating vehicles in safe and responsible manner; complete DOT required documentation daily; follow defined safe work practices; take ownership of personal safety, and that of co-workers and the public
  • Meet and help lead the team in every customer's individual preferences by delivering correct product, in the right amount to all customers at the scheduled delivery times and days; maintain necessary delivery information on all accounts; fulfill customer orders to maintain proper customer inventories; respond promptly to all special service needs and request.
Qualifications

Requirements
•    High School Diploma, GED or equivalent work experience 
•    Prior experience as a Supervisor or Leader preferred
•    Ability to secure and maintain CDL Class B license with airbrake endorsement preferred 
•    Service-oriented with strong face-to-face sales skills
•    Ability to obtain a DOT medical card for the purpose of working for BlueTriton Brands
•    Must be 21 years of age or older (DOT requirement)
•    You must possess a clean driving record, which means: in the last 3 years, that you’ve only had 1 license, no driving-related suspension, revocation or cancellation, no disqualifying offenses, no more than 2 moving violations and no reckless driving incidents and in the last 3 years, no major driving offenses including DUI/DWI, refusal to test, leaving the scene, driving a commercial vehicle without a CDL, or at-fault fatal accident.

BlueTriton Brands, Inc. (“BlueTriton”) is a water and beverage company in North America that produces and distributes a portfolio of brands of spring water, purified water, and other beverages, which include Poland Spring®, Deer Park®, Ozarka®, Ice Mountain®, Zephyrhills®, Arrowhead®, Origin™, Saratoga®, AC+ION®, Pure Life®, B’EAU®, and Splash Refresher™. BlueTriton also owns and operates ReadyRefresh®, a water and beverage delivery service for homes and offices.

Headquartered in Stamford, Connecticut, BlueTriton is a privately held company with operations and distribution primarily in the United States and Canada, employing more than 7,000 employees. BlueTriton manages water resources for long-term sustainability and helps protect more than 20,000 acres of watershed area owned by the company from harm and destruction. The company sources from 56 springs and has 30 production facilities across North America, with some verified to the Alliance for Water Stewardship Standard. BlueTriton is a Water Champion with The Water Council and has committed to be verified under their WAVE program.

BlueTriton Brands is proud to be an Equal Opportunity and Affirmative Action employer, seeking to create a welcoming and diverse environment. We do not discriminate based on race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law. BlueTriton Brands is committed to providing reasonable accommodation for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please contact us at