Advanced Medical Support Assistant

3 months ago

North Chicago, United States Department Of Veterans Affairs Full time
Summary

The incumbent performs as an Advanced Medical Support Assistant (AMSA) within the Captain James A. Lovell Federal Health Care Center (FHCC), Resources Directorate, GPM Department. The FHCC is larger than just a single facility, but rather a system of facilities throughout northeastern Illinois and southern Wisconsin which provide medical and dental services to U.S. Military Veterans, Recruits, Active Duty, and eligible beneficiaries.



Duties

VISN 12 is committed to fostering and sustaining an environment which celebrates diversity, provides equitable opportunities for employment and promotion, and supports inclusiveness in our culture. Together, we strive to create and maintain working and learning environments that promote professional growth and teamwork, and are inclusive, equitable and welcoming. We embrace our differences as individuals and unite as a team toward a common goal: to serve our nation's Veterans.

Total-Rewards-of-an-Allied-Health-VA-Career-Brochure.pdf
vacareers.va.gov/wp-content/uploads/sites/5/Total-Rewards-of-a-MSA-VA-Career-Flyer.pdf


Duties include, but are not limited to:

  • Schedule, cancel and reschedule appointments/or consults for the Veterans Affair and Department of Defense.
  • Provide medical documents in preparation for appointments for patients and staff.
  • Coordinate with administrative services such as active duty members, veterans, family members and caregivers for clinical support.
  • Assist with registration within the VA for new/transfer patients as well as My Healthy Vet.
  • Providing administrative support to assigned clinical area in participation of team huddles/meetings to manage and plan patient care, setting priorities to meet the required needs of the patient needs.
  • Incumbent will help provide care in person and over the phone to patients and family members in regards to procedures and care while also resolving problems.
  • Use of different types of computerized programs and databases in order to enter, modify and retrieve sensitive information and data such as electronic medical records scheduling systems, VISTA, CHCS, CPRS, AHLTA, and Microsoft Office.


Work Schedule: Monday-Friday; 7:30 am-4:00 pm
Pay: Competitive salary and regular salary increases
Paid Time Off: 37-50 days of annual paid time offer per year (13-26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year). Selected applicants may qualify for credit toward annual leave accrual, based on prior [work experience] or military service experience.
Parental Leave: After 12 months of employment, up to 12 weeks of paid parental leave in connection with the birth, adoption, or foster care placement of a child.
Child Care Subsidy: After 60 days of employment, full time employees with a total family income below $144,000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66.
Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA
Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)
Telework: Not available
Virtual: This is not a virtual position.
Functional Statement #: 00000
Permanent Change of Station (PCS): Not authorized
Financial Disclosure Report: Not required

This is an open continuous announcement that will remain open until June 14, 2024. Qualified applicants will be considered and referred as vacancies become available. First review of applicants will be 8 days after the opening date.

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