Manager on Duty
1 month ago
The Manager on Duty is responsible for all hotel operations during evening shift hours, focusing on Front Office operations, proper guest follow-up, all other evening shift associates, and hotel safety/security. The Manager on Duty assists the Front Office Manager in all aspects of the department including but not limited to operations, planning, budgeting, staffing, and payroll in accordance with hotel policies and procedures. When problems arise during this shift, the Manager on Duty will respond to all emergency situations, resolve guest issues and concerns, and ensure the safety and security of the hotel’s guests and associates.
ESSENTIAL JOB FUNCTIONS
This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week. Must be available to work 2nd shifts, weekends, and holidays.
Manage and monitor activities of all employees in the Front Office, Drivers, Housekeeping/Laundry, Maintenance, and F&B departments making sure they adhere to the standards of excellence and to the guidelines set in the employee handbook, hotel policies and procedures, coaching, training and correcting where needed. Maintain a professional and high-quality service-oriented environment at all times. Act as manager on duty for the hotel in the absence of the Front Office Manager dealing with complaints, problem solving, disturbances, special requests, and any other issues that may arise. Manage the night shift in the department ensuring all employees perform the tasks assigned to them and coordinate Front Office activities with other departments. Inform all Overnight staff of nightly activities, group, and VIP arrivals as well as special requests and repeat guests. Check accommodations, make sure any special requests are carried out accordingly, greet guests upon arrival and ensure escort to accommodations if appropriate. Must be able to do scheduling, payroll, and other paperwork Must actively participate in the decision-making process on guest relocation for nights when overcapacity, execute accordingly and ensure a smooth relocation process. This effort must be coordinated with the Front Office Manager and/or Manager on Duty prior to shift start. Assist the Front Office Manager in implementing and enforcing financial controls throughout the department, helping with control of operating expenses, scheduling, and purchasing. Work closely with the Housekeeping Department to improve guest services and foster cross-departmental communication. Be aware and able to enforce all fire-life safety procedures. Remain current in all updates with regard to new procedures and training. Ensure staff is fully trained in emergency procedures. This position is a member of the hotel’s emergency response team. Report any suspicious persons, activities, and/or hazardous conditions to the Security department and/or the Front Office Manager. Perform regular room and public space inspections on a nightly basis. Complete pre-shift meetings with all departments and ensure communication continues throughout the hotel. Complete SALT tracking and develop/deliver on Continuous Service Improvement Plans involving staff in each department. Follow up with other department heads in project work and staff productivity. Perform other duties as assigned.KNOWLEDGE, SKILLS & ABILITIES
Basic leadership skills including coaching, motivating, counseling, and disciplining. Ability to use computer keyboard, telephone, and electronic equipment to meet requests effectively. Ability to communicate all significant incidents/accidents in clear English language, utilizing excellent writing skills. Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact, and diplomacy to diffuse anger and collect accurate information and professionally resolve problems. Considerable knowledge of all departments’ functionality, hotel facilities/services, as well as city and current events. Excellent verbal communication skills. Good hearing and visual ability in order to detect signs of an emergency. High school diploma required. Prior hotel experience required, prior supervisory experience preferred. Conflict resolution skills. Multi-tasking skills. Ability to meet deadlines and work toward department goals.PHYSICAL DEMANDS
Ability to stand and move throughout the front office and continuously performs essential job functions. Lifting up to 50 pounds maximum. Occasional twisting, bending, stooping, reaching, standing, walking. Frequent talking, hearing, seeing, and smilingWe are a drug-free workplace. Pre-employment drug screen required.
EOE/AA
Source: Hospitality Online
We have other current jobs related to this field that you can find below
-
Manager on Duty
1 month ago
Melbourne, Florida, United States DoubleTree Suites by Hilton Hotel Melbourne Beach Oceanfront Full timeThe Manager on Duty is responsible for all hotel operations during evening shift hours, focusing on Front Office operations, proper guest follow-up, all other evening shift associates, and hotel safety/security. The Manager on Duty assists the Front Office Manager in all aspects of the department including but not limited to operations, planning, budgeting,...
-
Manager on Duty
1 month ago
Melbourne, Florida, United States DoubleTree Suites by Hilton Hotel Melbourne Beach Oceanfront Full timeThis position is part-time working Friday, Saturday, and Sunday.The Manager on Duty is responsible for all hotel operations during evening shift hours, focusing on Front Office operations, proper guest follow-up, all other evening shift associates, and hotel safety/security. The Manager on Duty assists the Front Office Manager in all aspects of the...
-
General Duties
2 weeks ago
Melbourne, Florida, United States Schools (Government) Full timeRole An education support class position at this range will perform tasks following guidelines, accepted practice, and school policy under supervision. This includes coordinating other education support class staff within the work area or educational program. This position supports the educational services for students without the duties of a teacher as...
-
Private Duty Nurse LPN
1 month ago
Melbourne, United States Quality Talent Group Full timeJob DescriptionJob DescriptionAveanna Private Duty NurseAveannaâs Private Duty nurses assist our patients with transitioning home from the hospital and provide the continuous care needed to remain at home with their loved ones. We match our nurses to their patients based on skill, age, health condition, and acuity level. Our nurses make a positive and...
-
Homemaker - Private Duty, Per Diem
4 weeks ago
Melbourne, United States Health First Full timeJOB DESCRIPTION Description Job Description The Homemaker is responsible and accountable for providing Uncompromised Safety, Superior quality, Memorable Patient/Customer Experiences, and Financial Stewardship.By providing superior quality, competitive value and outstanding service by performing routine household duties, and providing companionship,...
-
Aveanna Healthcare Private Duty Nurse RN
12 hours ago
Melbourne, United States Aveanna Healthcare Full timeAveanna Private Duty Nurse – RNAveanna’s Private Duty nurses assist our patients with transitioning home from the hospital and provide the continuous care needed to remain at home with their loved ones. We match our nurses to their patients based on skill, age, health condition, and acuity level. Our nurses make a positive and lasting impact on their...
-
Aveanna Healthcare Private Duty Nurse RN
4 weeks ago
Melbourne, United States Aveanna Healthcare Full timePrivate Duty Nurse RN– NightsOur local office is looking for a team of compassionate nurses to provide care for a very special client/patient. Here are some of the details of this case, more can be discussed by applying or contacting the local office: Schedule: Nights 7:00pm - 7:00am (Wednesday, Thursday, and some Fridays)Location/Setting: 32901Age...
-
Aveanna Healthcare Private Duty Nurse LPN
1 month ago
Melbourne, United States Aveanna Healthcare LLC Full timePrivate Duty Nurse LPN - NightsOur local office is looking for a team of compassionate nurses to provide care for a very special client/patient. Here are some of the details of this case, more can be discussed by applying or contacting the local office: Schedule: Nights 7:00pm - 7:00am (Wednesday, Thursday, and some Fridays)Location/Setting: 32901Age Range:...
-
Aveanna Healthcare Private Duty Nurse LPN-Nights
4 weeks ago
Melbourne, United States Aveanna Healthcare LLC Full timePrivate Duty Nurse LPN - Nights Our local office is looking for a team of compassionate nurses to provide care for a very special client/patient. Here are some of the details of this case, more can be discussed by applying or contacting the local office: Schedule: Fri/Sat/Sun 7p-7a Location/Setting: 32935 Age Range: 11 yo Acuity: Vent/Trach/G-Tube (paid...
-
Melbourne, United States Aveanna Healthcare LLC Full timeAveanna Private Duty Nurse-Night ShiftsAveanna's Private Duty nurses assist our patients with transitioning home from the hospital and provide the continuous care needed to remain at home with their loved ones. We match our nurses to their patients based on skill, age, health condition, and acuity level. Our nurses make a positive and lasting impact on their...
-
Aveanna Healthcare Private Duty Nurse LPN
3 weeks ago
Melbourne, United States Aveanna Healthcare Full timeAveanna Private Duty Nurse-Night ShiftsAveanna’s Private Duty nurses assist our patients with transitioning home from the hospital and provide the continuous care needed to remain at home with their loved ones. We match our nurses to their patients based on skill, age, health condition, and acuity level. Our nurses make a positive and lasting impact on...
-
Clinical Medical Assistant/cast Technician
3 weeks ago
Melbourne, United States On Pointe Orthopaedics Full time**Clinical Medical Assistant/Cast Technician** **Job Summary**: **Key Responsibilities**: - **Patient Management**: - Greet patients and families, prepare them for examinations. - Room patients in a timely manner and ensure x-rays are completed. - Manage patient care flow and inform physicians when patients are ready to be seen. - **Clinical Care**: -...
-
Clinical Medical Assistant/cast Technician
2 weeks ago
Melbourne, Florida, United States On Pointe Orthopaedics Full timeClinical Medical Assistant/Cast TechnicianJob Summary:Key Responsibilities:- Patient Management: Greet patients and families, prepare them for examinations. Room patients in a timely manner and ensure xrays are completed. Manage patient care flow and inform physicians when patients are ready to be seen.- Clinical Care: Obtain vital signs, prepare laboratory...
-
Detail Manager
1 month ago
Melbourne, United States Coastal Hyundai Full timeJob DescriptionJob DescriptionCoastal Hyundai, Brevard County's leading import dealer is seeking an experienced Detail Manager.Under limited supervision, the Detail Manager effectively communicates with customers and employees to determine the type of service necessary, and the time needed for completion. The detail manager is responsible for quality...
-
Shift Manager
5 days ago
Melbourne, United States Camp Holly Gator's Tiki Bar & Grill Full timeJob DescriptionJob DescriptionBenefits/PerksFlexible SchedulingCompetitive CompensationCareer Advancement OpportunitiesJob SummaryWe are seeking an experienced Shift Manager to join our team! As a Shift Manager, you will be responsible for the restaurant’s operational performance during your shift. You will create employee schedules, supervise staff, and...
-
Shift Manager
4 weeks ago
Melbourne, United States Camp Holly Gator's Tiki Bar & Grill Full timeJob DescriptionJob DescriptionBenefits/PerksFlexible SchedulingCompetitive CompensationCareer Advancement OpportunitiesJob SummaryWe are seeking an experienced Shift Manager to join our team! As a Shift Manager, you will be responsible for the restaurant’s operational performance during your shift. You will create employee schedules, supervise staff, and...
-
Project Manager
2 weeks ago
Melbourne, United States 8th Street Properties LLC Full timeProject Manager duties and responsibilities Over the course of a project, the Project Manager will need to communicate with staff and clients, make decisions and monitor the progress of the project to keep it on schedule. Important duties and responsibilities for a Project Manager include: - Creating long - and short-term plans, including setting targets...
-
Assistant Manager
4 weeks ago
Melbourne, United States West Melbourne Ace Hardware Full timeAssistant Manager manages overall store operation and the achievement of company goals and directives. We have several levels of Assistant Manager, each with increasing responsibilities for store operations. Duties & Responsibilities include the following, other duties may be assigned. - Ensure a positive, professional and safe work environment for all...
-
Shift Manager
6 days ago
Melbourne, United States Camp Holly Gator's Tiki Bar & Grill Full timeJob DescriptionJob DescriptionBenefits:Competitive salaryFlexible scheduleTraining & developmentBenefits/PerksFlexible SchedulingCompetitive CompensationCareer Advancement OpportunitiesJob SummaryWe are seeking an experienced Shift Manager to join our team! As a Shift Manager, you will be responsible for the restaurants operational performance during your...
-
Shift Manager
4 weeks ago
Melbourne, United States Camp Holly Gator's Tiki Bar & Grill Full timeJob DescriptionJob DescriptionBenefits:Competitive salaryFlexible scheduleTraining & developmentBenefits/PerksFlexible SchedulingCompetitive CompensationCareer Advancement OpportunitiesJob SummaryWe are seeking an experienced Shift Manager to join our team! As a Shift Manager, you will be responsible for the restaurants operational performance during your...
