Guest Service Aide

3 weeks ago

Coronado, United States Coronado Island Marriott Resort & Spa Full time
Additional Information Pay: $18.00/hr, Seasonal, Part-Time
Job Number 24051812
Job Category Rooms & Guest Services Operations
Location Coronado Island Marriott Resort & Spa, 2000 Second Street, Coronado, California, United States VIEW ON MAP
Schedule Part-Time
Located Remotely? N
Relocation? N
Position Type Non-Management
Position Summary

Greet and escort guests to rooms. Open doors and assist guests/visitors entering and leaving property. Inform guests of property amenities, services, and hours of operation, and local areas of interest and activities. Identify and explain room features to guests (e.g., use of room key, mini-bar, ice and vending areas, in-room safe, valet laundry services). Transport guest luggage to and from guest rooms and/or designated bell area. Assist with luggage storage and retrieval. Assist guests/visitors in and out of vehicles, including assisting guests with loading/unloading luggage. Supply guests with directions. Arrange transportation (e.g., taxi cab, shuttle bus, limousine/sedan service) for guests/visitors, and record advance transportation request as needed. Communicate parking procedures to guests/visitors.

Follow all company policies and procedures, and report accidents, injuries, and unsafe work conditions to manager. Maintain awareness of undesirable persons on property premises. Ensure uniform and personal appearance are clean and professional and maintain confidentiality of proprietary information. Welcome and acknowledge all guests, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.

The pay range for this position is $18.00 to $18.00 per hour and may offer 401(k) plan, earned paid time off and/or sick leave, and other wellness benefits.  Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.


Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,Begin your purpose, Belong to an amazing global team, and Become the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ Begin your purpose, Belong to an amazing global​ team, and Become the best version of you.

Source: Hospitality Online

  • Guest Service Aide

    1 month ago

    Coronado, United States Marriott International Inc Full time

    Additional Information Pay: $18.00/hr, Seasonal, Part-TimeJob Number 24051812Job Category Rooms & Guest Services OperationsLocation Coronado Island Marriott Resort & Spa, 2000 Second Street, Coronado, California, United States VIEW ON MAPSchedule Part-TimeLocated Remotely? NRelocation? NPosition Type Non-Management POSITION SUMMARY Greet and escort guests to...

  • Guest Service Aide

    1 month ago

    Coronado, California, United States Coronado Island Marriott Resort & Spa Full time

    Additional Information Pay: $18.00/hr, Seasonal, Part-TimeJob Number Job Category Rooms & Guest Services OperationsLocation Coronado Island Marriott Resort & Spa, 2000 Second Street, Coronado, California, United States VIEW ON MAPSchedule Part-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPosition SummaryGreet and escort guests to rooms....

  • Guest Service Aide

    3 weeks ago

    Coronado, California, United States Coronado Island Marriott Resort & Spa Full time

    Additional Information Pay: $18.00/hr, Seasonal, Part-TimeJob Number Job Category Rooms & Guest Services OperationsLocation Coronado Island Marriott Resort & Spa, 2000 Second Street, Coronado, California, United States VIEW ON MAPSchedule Part-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPosition SummaryGreet and escort guests to rooms....

  • Guest Service Aide

    4 weeks ago

    Coronado, United States Coronado Island Marriott Resort & Spa Full time

    Additional Information Pay: $18.00/hr, Seasonal, Part-TimeJob Number 24051812Job Category Rooms & Guest Services OperationsLocation Coronado Island Marriott Resort & Spa, 2000 Second Street, Coronado, California, United States VIEW ON MAPSchedule Part-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPosition SummaryGreet and escort guests to...

  • Guest Service Aide

    4 weeks ago

    Coronado, United States Marriott International Inc Full time

    Additional Information Pay: $18.00/hr, Seasonal, Part-Time Job Number 24051812 Job Category Rooms & Guest Services Operations Location Coronado Island Marriott Resort & Spa, 2000 Second Street, Coronado, California, United States VIEW ON MAP Schedule Part-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Greet and escort...

  • Guest Service Aide>

    1 month ago

    Coronado, United States Marriott Full time

    Marriott Hotels - 2000 Second Street [Customer Service] It's time to explore new opportunities - and with more than 6,000 properties globally - Marriott has opportunities abound! Marriott gets to know thousands of people every day, but they want to know you. They are offering the opportunity to elevate your day-to-day to an adventure, a journey to tomorrow....

  • Guest Service Agent

    1 month ago

    Coronado, California, United States Hotel del Coronado, Curio Collection by Hilton Full time

    Reporting to the Shore House Supervisor, The Shore House Host is the primary point of contact for all Shore House guests. The Shore House Host is a property ambassador and assists in crafting a curated experience for our guests while supporting all team members in executing the highest level of service while creating "Del Memories".Position Summary: Projects...

  • Guest Service Agent

    3 weeks ago

    Coronado, California, United States Hotel del Coronado, Curio Collection by Hilton Full time

    Reporting to the Shore House Supervisor, The Shore House Host is the primary point of contact for all Shore House guests. The Shore House Host is a property ambassador and assists in crafting a curated experience for our guests while supporting all team members in executing the highest level of service while creating "Del Memories".Position Summary: Projects...

  • Guest Service Representative

    2 weeks ago

    Coronado, United States PAWS of Coronado Full time

    **PAWS Guest Service Representative** **Job Objectives** The objective of the Guest Relations is to be the primary point of contact for guests of PAWS, accepting payments/donations & managing our database records. Below are the essential job functions and qualifications for this position. **Compensation: $16.50-$18 per hour** **Essential Job...

  • Guest Services

    2 weeks ago

    Coronado, United States Hilton Full time

    Guest Services - Assistant Manager An Assistant Guest Service Manager supports the Reception Manager to ensure that Team Members are prepared and well-informed to deliver our Guests an exceptional experience from check-in through check-out. **What will I be doing?** As an Assistant Guest Service Manager, you will support the Guest Service Manager to ensure...

  • Guest Services

    2 weeks ago

    Coronado, United States Hilton Full time

    An Assistant Guest Service Manager supports the Reception Manager to ensure that Team Members are prepared and well-informed to deliver our Guests an exceptional experience from check-in through check-out. **What will I be doing?** As an Assistant Guest Service Manager, you will support the Guest Service Manager to ensure that Team Members are prepared and...

  • Guest Services Agent

    1 month ago

    Coronado, United States Hotel del Coronado, Curio Collection by Hilton Full time

    Description THIS IS A SEASONAL POSITION  If you are seeking an exciting opportunity in Hospitality directly related to an elevated guest service experience - this is the job for you! Beach Village at The Del is an exclusive enclave of luxurious beachfront accommodations located within the iconic setting of Hotel del Coronado. Cottages and villas range from...

  • Guest Services Agent

    3 weeks ago

    Coronado, United States Hotel del Coronado, Curio Collection by Hilton Full time

    Description THIS IS A SEASONAL POSITION  If you are seeking an exciting opportunity in Hospitality directly related to an elevated guest service experience - this is the job for you! Beach Village at The Del is an exclusive enclave of luxurious beachfront accommodations located within the iconic setting of Hotel del Coronado. Cottages and villas range from...

  • Guest Services Supervisor at Hotel del Coronado

    2 weeks ago

    Coronado, United States Hilton Full time

    Guest Services Supervisor at Hotel Del Coronado The Guest Services Supervisor is responsible for supervising the day to day operations of Guest Services and Bell Services to ensure they are in alignment with guest expectations and established performance standards. This supervisor will act as an ambassador for the hotel at all times. Promotes service...

  • Guest Services Supervisor at Hotel del Coronado

    2 weeks ago

    Coronado, United States Hilton Full time

    The Guest Services Supervisor is responsible for supervising the day to day operations of Guest Services and Bell Services to ensure they are in alignment with guest expectations and established performance standards. This supervisor will act as an ambassador for the hotel at all times. Promotes service excellence and enhancement opportunities to our guests...

  • Guest Services Supervisor at Hotel Del Coronado

    1 month ago

    Coronado, United States Hilton Worldwide Full time

    The Guest Services Supervisor is responsible for supervising the day to day operations of Guest Services and Bell Services to ensure they are in alignment with guest expectations and established performance standards. This supervisor will act as an ambassador for the hotel at all times. Promotes service excellence and enhancement opportunities to our guests...

  • Guest Services Supervisor at Hotel Del Coronado

    3 weeks ago

    Coronado, United States Hilton Worldwide Full time

    The Guest Services Supervisor is responsible for supervising the day to day operations of Guest Services and Bell Services to ensure they are in alignment with guest expectations and established performance standards. This supervisor will act as an ambassador for the hotel at all times. Promotes service excellence and enhancement opportunities to our guests...

  • Seasonal Guest Services Agent

    2 weeks ago

    Coronado, United States Hilton Full time

    **THIS IS A SEASONAL POSITION** If you are seeking an exciting opportunity in Hospitality directly related to an elevated guest service experience - this is the job for you! Beach Village at The Del is an exclusive enclave of luxurious beachfront accommodations located within the iconic setting of Hotel del Coronado. Cottages and villas range from one to...

  • Seasonal Guest Services Agent

    1 month ago

    Coronado, United States Hilton Hotels Corporation Full time

    Hilton Hotels - JobID: HOT0AJI8 [Front Desk Agent / Concierge] As a Guest Services Agent at Hilton, you'll: Greet guests and complete the registration process; Assist guests with check-out; Demonstrate a thorough knowledge of hotel information; Use up-selling techniques to promote hotel services and facilities and to maximize room occupancy; Respond to guest...

  • Guest Service Agent

    4 weeks ago

    Coronado, United States Hotel del Coronado, Curio Collection by Hilton Full time

    Description Reporting to the Shore House Supervisor, The Shore House Host is the primary point of contact for all Shore House guests.  The Shore House Host is a property ambassador and assists in crafting a curated experience for our guests while supporting all team members in executing the highest level of service while creating “Del...