Customer Success Executive, Oracle

4 days ago

New York, United States Cohere Full time

Who are we?

Our mission is to scale intelligence to serve humanity. We’re training and deploying frontier models for developers and enterprises who are building AI systems to power magical experiences like content generation, semantic search, RAG, and agents. We believe that our work is instrumental to the widespread adoption of AI.


We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. We like to work hard and move fast to do what’s best for our customers.


Cohere is a team of researchers, engineers, designers, and more, who are passionate about their craft. Each person is one of the best in the world at what they do. We believe that a diverse range of perspectives is a requirement for building great products.


Join us on our mission and shape the future


Why this role?

As we continue expanding our operations, we seek a Customer Success Executive, Oracle to join our dynamic team. In this pivotal role, you will be our valued clients' primary point of contact, ensuring they receive exceptional service and support. The Customer Success Executive will have a strong product background in the Oracle domain, enabling them to understand our client's needs and drive successful outcomes.


The ideal candidate will have extensive experience in customer success or account management, preferably in the SaaS or AI industry. They should be well-versed in the Oracle ecosystem and have a proven track record of building strong, long-lasting client relationships.


As a Customer Success Executive, you will:

Immerse yourself in Cohere's product suite, becoming an expert in its capabilities and potentialManage the relationship with Oracle Fusion, Netsuite, and other Oracle applications, requiring comprehensive knowledge of the Oracle ecosystem and navigating all aspects of the partnership.Develop a deep understanding of Oracle’s needs and provide input on their GenAI feature/functionality roadmap based on your general product management experienceRemove barriers and accelerate time to deployment by collaborating with Cohere and Oracle teams Build enduring, trusted advisor relationships with Oracle, ensuring their long-term satisfaction and successChampion Oracle’s perspective: gather insights and communicate them effectively to drive product, sales, and engineering strategiesOwn the end-to-end renewal process: forecast, report, mitigate churn, and lead renewals. Conduct QBRs, identify growth opportunities, manage contract negotiations, and collaborate with product teams


You may be a good fit if you have:

8+ years of experience in customer success experience working with a technical enterprise product/solutionDeep product background in the Oracle domain, with a strong understanding of Oracle products and servicesA strong understanding or background in LLMs, AI, or Machine Learning Exceptional communication skills: you listen effectively and can articulate complex technical concepts to non-technical audiencesA collaborative mindset & experience working cross-functionally with teams and stakeholdersThe ability to do whatever it takes to solve the problem. The ability to pivot with speed.  Resourcefulness and willingness to explore multiple solutions


You might also have:

A solutions engineering skillset, including familiarity with APIs, Python, and model-serving



If some of the above doesn’t line up perfectly with your experience, we still encourage you to apply If you consider yourself a thoughtful worker, a lifelong learner, and a kind and playful team member, Cohere is the place for you.


We value and celebrate diversity and strive to create an inclusive work environment for all. We welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form, and we will work together to meet your needs.


Our Perks:

🤝 An open and inclusive culture and work environment 

🧑‍💻 Work closely with a team on the cutting edge of AI research 

🍽 Weekly lunch stipend, in-office lunches & snacks

🦷 Full health and dental benefits, including a separate budget to take care of your mental health 

🐣 100% Parental Leave top-up for 6 months for employees based in Canada, the US, and the UK

🎨 Personal enrichment benefits towards arts and culture, fitness and well-being, quality time, and workspace improvement

🏙 Remote-flexible, offices in Toronto, New York, San Francisco and London and co-working stipend

✈️ 6 weeks of vacation


Note: This post is co-authored by both Cohere humans and Cohere technology.

  • Customer Success Executive, Oracle

    4 days ago

    New York, New York, United States Cohere Full time

    Who are we?Our mission is to scale intelligence to serve humanity. We're training and deploying frontier models for developers and enterprises who are building AI systems to power magical experiences like content generation, semantic search, RAG, and agents. We believe that our work is instrumental to the widespread adoption of AI.We obsess over what we...

  • Oracle NetSuite

    2 weeks ago

    New York, United States Oracle Full time

    About Oracle NetSuite   Do you want to advance your career with the world’s first cloud company? Since 1998, Oracle NetSuite has been on a mission to deliver an agile, unified application suite that gives leaders a complete view into their business. Our team is growing, and we’re looking for people like you to help us make a global impact. ...

  • MySQL HeatWave Field Sales Account Executive

    4 weeks ago

    New York, United States Oracle Full time

    MySQL HeatWave Field Sales Account Executive The MySQL Global Business Unit has an exciting opportunity for a qualified Sales Account Executive to join our team! In this role you will sell MySQL HeatWave Database Services across a highly diverse and expansive geography within our North America US territory. is a fully managed database service, powered by...

  • MySQL HeatWave Field Sales Account Executive

    3 weeks ago

    New York, United States Oracle Full time

    MySQL HeatWave Field Sales Account Executive The MySQL Global Business Unit has an exciting opportunity for a qualified Sales Account Executive to join our team! In this role you will sell MySQL HeatWave Database Services across a highly diverse and expansive geography within our North America US territory. is a fully managed database service, powered by...

  • MySQL HeatWave Field Sales Account Executive

    2 weeks ago

    New York, New York, United States Oracle Full time

    MySQL HeatWave Field Sales Account Executive The MySQL Global Business Unit has an exciting opportunity for a qualified Sales Account Executive to join our team In this role you will sell MySQL HeatWave Database Services across a highly diverse and expansive geography within our North America US territory. is a fully managed database service, powered by...

  • NetSuite Sales Account Manager

    1 month ago

    New York, United States Oracle Full time

    About Oracle NetSuite Founded in 1998, Oracle NetSuite was the first cloud company – ushering in the new era of cloud computing. NetSuite’s mission is to deliver one system, the suite, that gives leaders a complete view into their business. As the leading provider of a full, cloud-based ERP suite, including financials, inventory management,...

  • NetSuite Sales Account Manager

    4 weeks ago

    New York, United States Oracle Full time

    About Oracle NetSuite Founded in 1998, Oracle NetSuite was the first cloud company – ushering in the new era of cloud computing. NetSuite’s mission is to deliver one system, the suite, that gives leaders a complete view into their business. As the leading provider of a full, cloud-based ERP suite, including financials, inventory management,...

  • Oracle Database Administrator

    4 weeks ago

    New York, New York, United States TEKsystems Full time

    ***6 month+ contract******W2***Must be fully covid vaccinated, even for remote rolesDescription:Our healthcare client is looking for a Sr. Oracle DBA on a 6 month contract for a migration to Exadata (OCI). The primary responsibility of the Oracle DBA will be to plan, design, and execute complex database migrations from one environment to another, such as...

  • Oracle Database Administrator

    1 month ago

    New York, New York, United States TEKsystems Full time

    ***6 month+ contract******W2***Must be fully covid vaccinated, even for remote rolesDescription:Our healthcare client is looking for a Sr. Oracle DBA on a 6 month contract for a migration to Exadata (OCI). The primary responsibility of the Oracle DBA will be to plan, design, and execute complex database migrations from one environment to another, such as...

  • PeopleSoft Oracle DBA

    2 months ago

    New York, United States Priority Groups Full time

    Job DescriptionJob DescriptionOverview:ESO Consultants is currently seeking a skilled individual for the position of PeopleSoft Oracle DBA. The role involves analyzing data requirements, defining database architecture, testing databases, and maintaining Oracle Databases across multiple server environments. Additionally, the successful candidate will be...

  • Oracle HCM Consultant

    2 weeks ago

    New York, New York, United States SSS Group, Inc. Full time

    Job Title: Senior Oracle HCM Functional PayrollCompany:100% RemoteRequired Experience:5+ years in Oracle HCM/ ADP payroll integration5+ years of HCM Payroll experience3+ years of SQL development experience or equivalent debug reporting in OracleDemonstrated functional support of Oracle ImplementationsExposure to International (Non-USA) Payroll...

  • Oracle Testing Consultant

    4 weeks ago

    New York, United States Marvica Technologies Full time

    Job DescriptionJob DescriptionPosition Title: Oracle Testing ConsultantExperience Required: 5+ yearsLocation: RemoteEmployment Type: Contract / Full-time (Specify as per company requirement)Role Overview:We are seeking a skilled Oracle Testing Consultant to join our team remotely. The ideal candidate will have over 5 years of experience in testing Oracle...

  • Oracle Testing Consultant

    4 weeks ago

    New York, United States Marvica Technologies Full time

    Job DescriptionJob DescriptionPosition Title: Oracle Testing ConsultantExperience Required: 5+ yearsLocation: RemoteEmployment Type: Contract / Full-time (Specify as per company requirement)Role Overview:We are seeking a skilled Oracle Testing Consultant to join our team remotely. The ideal candidate will have over 5 years of experience in testing Oracle...

  • Customer Success Engineer

    4 weeks ago

    New York, New York, United States Fortanix Full time

    About Us: Fortanix is a dynamic start-up solving some of the world's most demanding data protection challenges for companies and governments around the world. Our disruptive technology maintains data privacy across its entire lifecycle -- at rest, in motion, and in use across any enterprise IT infrastructure -- public cloud, on-premise, hybrid cloud, and...

  • Customer Success Engineer

    2 months ago

    New York, New York, United States Fortanix Full time

    About Us: Fortanix is a dynamic start-up solving some of the world's most demanding data protection challenges for companies and governments around the world. Our disruptive technology maintains data privacy across its entire lifecycle -- at rest, in motion, and in use across any enterprise IT infrastructure -- public cloud, on-premise, hybrid cloud, and...

  • Customer Success Manager

    3 weeks ago

    New York, United States RippleMatch Full time

    **Working at RippleMatch**: Since launching RippleMatch from a college dorm room in 2016, we've raised $88 million in venture funding - including from prominent investors like Goldman Sachs - helped tens of thousands of users find jobs, expanded to 1,700+ colleges & universities, and brought on hundreds of leading employers as customers (such as EY, eBay,...

  • Customer Success Manager

    3 weeks ago

    New York, United States Integral Ad Science Full time

    We're looking to hire a passionate and motivated Customer Success Manager to lead satisfaction, retention, adoption, operations and revenue efforts across Integral Ad Science's partners. You will drive our approach to account success. You will be at the heart of our customer operations and a crucial part of our Customer Success team. **What You'll Do**: -...

  • Head of Customer Success

    5 days ago

    New York, United States Perchwell Full time

    Location - New York Office Type - Full time Department - Customer Success Compensation $170K - $215K - Offers Equity **Who We Are** Perchwell is the premier workflow software and data platform for real estate professionals and consumers. Based on the industry’s foundational data, Perchwell builds a modern software suite to empower real estate...

  • Customer Success Manager

    3 weeks ago

    New York, United States Confetti LLC Full time

    Confetti is looking for a Customer Success Manager (CSM) to join our new and expanding Customer Success team. Pave the journey for the future of corporate events while leading the infrastructure that will support Confetti to achieve predictable revenue. This role will take our large and growing user base of nearly 8,000 customers (20,000+ teams!) and help...

  • Customer Success Manager

    1 month ago

    New York, United States Regal Entertainment Full time

    ABOUT US: Regal.io empowers businesses to add a human touch at key moments in their online experiences in order to win customers over and drive more sales. Our branded, event-driven calls and texts skyrocket answer rates by treating customers like royalty, and drive 25%+ more revenue. Growing revenue is the top priority for every C-level executive....